This was my second Car Hire from Bargain Car Rentals in Cairns, and just like the first time, my experience was entirely positive. • Quick Airport Shuttle pick-up; • A great little car (... Ver mais
Localização
Trocar localização410 Sheridan Street, 4870 Cairns North, Queensland, AU
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
They keep trying to force you to take out the additional insurance in spite of telling him that i had taken the full insurance with Expedia. I was told that the Expedia insurance did not cover extra... Ver mais
I have previously commented. At the pick up and drop off site in Cairns staff were very good. When trying to address a problem with the bonnet catch not working properly (noticed when we arrived... Ver mais
"The car was clean, well-maintained, and ready on time. The professional team made the whole rental process easy and stress-free. Prices were very reasonable too. Will recommend them to anyone lookin... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bargain Car Rentals Australia - Cairns Airport
Escrito pela empresa
New Cars, Bargain Prices!
You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!
We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.Informações de contato
410 Sheridan Street, 4870, Cairns North, Queensland, Austrália
4,4
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy and Straightforward Experience
The pick up wait and the return wait were both short. The drivers from the airport and to the airport were very friendly.
17 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're glad that getting to and from the depot was easy and that our staff met your expectations.
Great service great car very easy to…
Great service great car very easy to deal with no problems at all.
19 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're so glad you found our service great and the car excellent. It's wonderful to hear that there were no issues.
Instructions for pick up need to better…
Instructions for pick up from the airport we're a bit off. The pick up area was on the complete òpposite side of the airport than explained in our email. We called the number numerous times but since our phone was out of country the office did not contact us and we had to pay a taxi to get us to the off airport rental site. We were told to contact corporate to see if we could get reimbursement. Will have to see where that goes once we return home. Otherwise, we did get a car and were encouraged to purchase the additional extra covered even though we had a third party rental coverage tbat was supposed to be included with our rental through vroomvroomvroom.com which increased the cost quite considerably than we had planned.
6 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
It is unfortunate that the shuttle instructions you were provided weren't accurate. We do have a map for each location on our website showing exactly where the pick-up is.
We're very sorry that the conversation at the depot was confusing. We are required to inform our customers of any risks they're taking, so regarding the third-party insurance, this product is not related to Bargain Car Rentals, and this is where the confusion lies. It cannot reduce your excess, and if an accident occurs, all excesses and fees are payable to us.
You can then file a claim to be reimbursed through the third-party insurance provider. We do then have to advise you of the conditions of the basic level of coverage, so you're aware of what you could be paying to be reimbursed at a later date.
We hope your next rental goes smoother.
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're delighted to hear that you had an excellent experience with our customer service during pick up. Thank you for your wonderful feedback!
Easy and quick process to get our hire…
Easy and quick process to get our hire care on the day. Staff were very cheerful and helpful. Vehicle was just right for our needs and was a pleasure to drive.
We dropped the car back and were on the shuttle to the airport within minutes.
17 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
Thank you for adding your review!
We are glad to hear our staff and services were up tot he standard we expect, we hope to welcome you again soon!
Easy to deal with and cars in good condition
Punctual pick up from airport,smooth car pick up(I had pre filled all details),car performed reliably over the 20 days and drop off had not hassles although I did take out full insurance which does make drop off easy…driver to airport was could enough to take bags out of vehicle
22 de julho de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear about your positive experience, from the punctual airport pick-up to the smooth car collection and reliable performance. It's great to know the drop-off was hassle-free!
Great little car had a good experience…
Great little car had a good experience with it
16 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're so glad to hear you had a good experience with our car! Thank you for your positive feedback, we truly appreciate it.
Slightly scary pick up process
Booking process through Vroom was simple.
Check in involved a rather complex explanation about liability, especially the advice that we would be required to pay further hire charges if the vehicle was off the road for repairs. This was unexpected and new to us after many years of hiring vehicles.
On return we advised the accepting agent that the skinny get me home spare tyre was under inflated. She advised that this is the way it should be. This is incorrect, as the profile and size of the tyre requires a higher pressure.
3 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
Hi Alastair,
Our staff are legally obligated with a duty of care to always ask if you want to take up the liability cover options directly with us as well as make sure you know how the different options work for you.
I will be passing feedback along about your depot interaction and the space saver included with the vehicle.
Affordable rental car
The car was good for the price and the shuttle to and from the airport was great. My only issue was they tried to upsell the most expensive insurance. I had rental protection which was applicable with basic cover which was no added cost just the $500 bond and the staff member said we would be driving an uninsured car if we didn't take the highrst insurance option. The rental protection had full costs returned as long as the base 3rd party was in the rental agreement
I didn't appreciate the threat and pressure from him to pay another $300 plus for a week to cover things very unlikely to happen
17 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We appreciate you sharing your feedback regarding your recent rental experience. We are glad to hear that you found the car to be a good value and that our airport shuttle service was great. We understand your frustration regarding the experience around cover and we will take on this feedback to help improve our services. Thank you for your review!
Great in the end
Check in was terrible. We had a person that was hard to understand and spent most of the time trying to upsell insurance.The car that they had for us which we would not accept because of a cracked windscreen however on return we had an amazing person who made the return very quick and easy and drove us to the airport before the actual opening time.I would give him a 10/10.I have used before and would use again
8 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're truly sorry to hear about the difficulties you experienced during check in and with the initial vehicle. We appreciate you bringing this to our attention. We're delighted to know that the return process was quick and easy, and that our team member provided excellent service by driving you to the airport. We value your loyalty, and we look forward to seeing you again!
We enjoyed the vehicle we rented
We enjoyed the vehicle we rented, late model Honda.
Checking in was easy, drop off was painless. Good shuttle service to the airport.
The downside was it was difficult to contact some-one to shuttle us airport to depot.
29 de julho de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're delighted to hear you enjoyed the vehicle and found the check in and drop off processes easy, along with our shuttle service to the airport. We're sorry for the trouble you had reaching us for your shuttle pick up. To save our customers time and avoid any hold waits, we use an automated pick up request line. We appreciate your feedback as we continuously work to make this process even smoother. Thank you for your review!
Resposta da Bargain Car Rentals Australia - Cairns Airport
Thanks for the great rating! We’re so glad you enjoyed your rental and can't wait to welcome you back.
Quality late model car
Quality late model car. Professional and friendly staff made the whole process smooth and easy
8 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear you enjoyed the quality of our car. It's wonderful that our professional and friendly staff made the process smooth and easy for you!
A TRUE PROFESSIONAL COMPANY true professional company with…
A true professional company with competent friendly staff. The pick up and drop off was speedy and efficient.
We will DEFINENTlY use Bargain Cars again.
We had 12 days of joy.
27 July to 8 August
Competitive price
27 de julho de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear you had such a positive experience with our friendly staff! It's wonderful that your pick-up and drop-off were speedy and efficient, and that you enjoyed 12 days of joy with our competitive price. Thank you for your kind review, we truly look forward to welcoming you back again!
False advertisement and cheap cars with problems
They advertise that they rent "New cars at a bargain price". In reality, the car we got had almost 70 000 km, brakes were due to be changed, it had problem with head beams efficiency, etc. Their fleet is mostly composed of the cheapest brands on the market (mostly MG). During our rental, we experienced poor customer service (do not return emails). When I reported those issues to the Cairns Bargain office manager, he was listening passively, did not lift a finger to help and instead of showing interest in the problems I was reporting and suggesting solutions, he told me that we were more than welcome to rent from elsewhere next time.
12 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
Hi Andy,
Our fleet does change from location to location with what we have available and at most a vehicle will stay with us for 3 years from its manufacture date, they are always serviced regularly and are generally rotated out of fleet before that KM reading, the vehicle you were provided is in that process of being rotated out currently for example.
I have had a look through and could not find any emails from your email address listed on your booking but your concerns about the vehicle were noted by the depot staff and communicated to our fleet team.
If you have any specific inquiries for your booking don't hesitate to reach out to info@bargaincarrentals.com.au
Excellent experience throughout
Excellent experience throughout. Great staff, attentive and pleasant. Car was great.
14 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear you had an excellent experience with us! It's wonderful to know our staff were attentive and pleasant, and that you were happy with the car. We look forward to seeing you again!
Great service
Great service, friendly staff, i will definately recommend Bargain car hire to family and friends
12 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear that you experienced great service and found our staff friendly. We truly appreciate you recommending Bargain car hire to your family and friends!
Whole transaction went smoothly from…
Whole transaction went smoothly from booking online to getting dropped back to the airport.
6 de agosto de 2026
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're so pleased to hear that your entire experience, from booking online to your airport drop-off, went smoothly! Thank you for sharing your positive feedback.
Resposta da Bargain Car Rentals Australia - Cairns Airport
We're delighted to hear that your pickup and return experience was so easy! We appreciate your kind words!
Resposta da Bargain Car Rentals Australia - Cairns Airport
We appreciate you taking the time to share your feedback. We're glad to hear that our service was helpful as expected!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.