Bargainmax.co.uk Avaliações 4.859

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Fast, efficient delivery. Would have given 5 stars except for outer box packaging squashed in transit so toy box inside was damaged as well. As it’s a present would have looked better if box not dam... Ver mais

Avaliado com 5 de um total de 5 estrelas

I placed an order for some toys on the Thursday morning and they arrived just over 24 hours later on the Friday, and that was without paying for express shipping. The website was easy to use and the t... Ver mais

Avaliado com 4 de um total de 5 estrelas

I would normally have given 5 stars however when my items arrived the twist crayons and thin tipped pastel pens were all in the bottom of the box and the boxes damaged. However I will say that normall... Ver mais

Avaliado com 5 de um total de 5 estrelas

The Fisher-Price Otter Baby Calmer was as advertised and came promptly with free postage. It cost less than on other websites because as well as English there were instructions in another alphabet. T... Ver mais

Detalhes da empresa

  1. Loja de Brinquedos

Escrito pela empresa

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Do not order from here!!!!

Do not order from here! This company is shocking, ordered a balance bike which said 12 inch, no where on the description was any other size stated, arrived and wheels measured 9.5 inch. Apparently you can only return items that are unopened but how would you know it is wrong if you’ve not opened it? And even if I had not opened I’d still have to pay for a return for their listening mistake. Shocking. Will never order from here again. AVOID AT ALL COSTS. They have now changed the website without informing me any different without any other communication! I have screen shots of the description of what I purchased it and screen shots now. I would like a full refund!!!!!!

28 de abril de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Crumpled Items poorly packed

2 of the items were shipped stuffed into the box and the backing card arrived completely crumpled. They were supposed to be gifts but look awful so now cannot be gifted. Shame as the rest was good.

27 de abril de 2026
Avaliação não solicitada
logotipo da Bargainmax.co.uk

Resposta da Bargainmax.co.uk

Hi,

Thank you for taking the time to leave your feedback. We’re really sorry to hear that some of your items arrived in poor condition, especially as they were intended as gifts—we completely understand how disappointing that must be.

We’re unable to locate your order details from this review. Could you please contact us with your order number, full name, and photos of the damaged items? This will allow us to investigate the issue further.

I would love the opportunity to look into this further and resolve the issue for you.

Kind regards,
Ella

Avaliado com 1 de um total de 5 estrelas

Iteams were damaged and ive contacted…

Iteams were damaged and ive contacted to get replacements and ive been told I can't return as there opened.

20 de abril de 2026
Avaliação não solicitada
logotipo da Bargainmax.co.uk

Resposta da Bargainmax.co.uk

Hi,

Thank you for taking the time to leave your review.

We’re very sorry to hear about the damage to your item and for the confusion regarding the return.

We’re pleased to see that this has now been resolved. If you need any further assistance, please feel free to get in touch—we’re always happy to help.

Kind regards,
Ella

Avaliado com 5 de um total de 5 estrelas

Excellent, start to finish

Excellent easy to use website, great range of items. Dispatch was so quick and email updates were great. Will 100% be using for more birthday gifts.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Cheap unstable closing mechanism

I followed all instructions however as soon as I tried to collapse swing both brackets broke the bolts sheared off the hinges now totally unusable

18 de abril de 2026
Avaliação não solicitada
logotipo da Bargainmax.co.uk

Resposta da Bargainmax.co.uk

Hi,

Thank you for taking the time to leave us a review. I’m really sorry to hear about the issue you experienced with the swing—this is not the experience we want for our customers.

We’re glad to see that this has now been resolved for you. If there’s anything else we can help with, please get in touch—we’d be more than happy to help.

Kind regards,
Ella
BargainMax Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Quick delivery and toys exactly as described

I placed an order for some toys on the Thursday morning and they arrived just over 24 hours later on the Friday, and that was without paying for express shipping. The website was easy to use and the toys were exactly as described and at a bargain price compared to other websites.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Efficient

Fast, efficient delivery. Would have given 5 stars except for outer box packaging squashed in transit so toy box inside was damaged as well. As it’s a present would have looked better if box not damaged.
Maybe more protective packaging.
Other than that … great service thanks.

18 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Item never arrived.

Item never arrived even though I paid for next day delivery. 4 days later found out the item was being returned to BargainMax, leaving me without a birthday present for a party. I got a refund, but the company was totally unreliable.

14 de abril de 2026
Avaliação não solicitada
logotipo da Bargainmax.co.uk

Resposta da Bargainmax.co.uk

Hi,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

We sincerely apologise for the delay with your delivery, especially as the item was intended as a gift. This is certainly not the level of service we aim to provide.

While we’re glad a refund has been processed, we understand this doesn’t make up for the inconvenience caused. We will ensure this is raised internally and looked into further to help prevent this from happening again.

Many thanks,
Ella
BargainMax Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Pretty awful

Was offered a discount code, which didn’t work, after several emails and phone calls, I was told it couldn’t be used as my item was on promotion (this was not made clear to start with). I ordered the item (girls bike) and when it arrived, the box was severely battered and taped back together by the courier, and half the bolts were missing!

13 de abril de 2026
Avaliação não solicitada
logotipo da Bargainmax.co.uk

Resposta da Bargainmax.co.uk

Hi,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

We’re especially sorry for the upset and confusion caused — this is certainly not the level of service we aim to provide.

Please reach out to our support team directly at support@bargainmax.co.uk with your order details so we can investigate this fully and put things right as quickly as possible.

We’re here to help and will do everything we can to resolve this for you.

Many thanks,
Ella
BargainMax Customer Service Team

Avaliado com 4 de um total de 5 estrelas

The price was very good and delivery…

The price was very good and delivery was quick. I also enquired about a new customer code that didn’t appear as expected and the customer services response was very good and a refund was applied.
Unfortunately when the bike arrived it was the wrong size and it turned out that it was due to a mistake in their systems and they didn’t have the smaller size. This was very disappointing for my granddaughter as it meant we had to return the bike for refund and have then had to pay more to buy elsewhere but it’s one of those things that happen sometimes I suppose and the customer service staff member was very good in sorting everything out.

27 de março de 2026
Avaliação não solicitada

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