Base Peptides  Avaliações 31

Great buy fast ship
Brian helped a lot

Sent me someone else's order than asked me to send it back and they would fill my order so I sent it back but they never filled my order and won't respond to emails. 80 dollar loss.

Ive ordered with them like 6 or 7 times. Product is good. Pricing is good. Customer service is horrible. No response ever to phone or email messages. I always pay for the express shipping which promises 2-3 days, and it NEVER comes in that time frame. Shipping aside, Ive tried contacting them a bunch of times with questions or issues with order and literally have never heard back once.

I ordered a good amount of product from this company and one of the nasal spray bottles was completely empty upon arrival at my home. I left a message on their bot and was surprised when I recieved a very defensive and submissive response. Not even a " I'm sorry". Now I have been in business for myself for 20 years and my customer support team never took that attitude even if the customer was being a complete jerk. Stay away even though the product is good it's not worth funding that kind of attitude.

They have one of the better websites to find the products you are looking for. Quick service, reasonable prices- and a big discount for choosing non-credit card payment, like Zelle. I have bouoght from them several times now.

Follow Up- I placed an order Monday, my payment failed (my bank). Base Peptide let me know within an hour or two. We corresponded by email, prompt responses both times. I corrected the payment (Monday afternoon) it shipped on Tuesday. I don't know what went on with some of the reviews on here, but I have bought from them 4 times now, with great results.

Terrible company. Stay away. They actually told me in an email that they don't do customer service. They can cancelled an order because I used a promo code that their website accepted. I got an email confirming my order. The same day I got an email that it was cancelled. When I told them their website accepted the code and the transaction went through and that wasn't very good customer service to cancel my order, they emailed me saying they don't do customer service.

I found this company because of the great pricing for Dihexa and BPC157. When I went through to place my order I saw a 25% discount for using Zelle, so I opted for that. My bank flagged the order, so I called my customer support. They informed me this never happens giving this kind of a discount and there would be little recourse if the company didn’t ship my order. I then went here & read how lousy the “customer service” is and the horror stories about this front of a business is operating & cheating people

If I could give a negative one would.
I was over charged when I had my bank return ONE of the charges they contacted me threatening to call the police and have me arrested
I stated I had ALL of my documentation and have forward it to them via “Brian @ basepeptide and via seamless check system.
They refuse to provide me with anything but a email and keep sending harassing threats

I HOPE THEY DO INVOLVE THE LAW.
Because I have in no way made a fraudulent claim or return.
Terrible business. The only reason I even ordered from such a scam looking site is bc I have a friend who swore by it. NEVER NEVER again will I not listen to actual reviews

Just like the other reviews state this company is a scam. They take your $ & do not deliver what you order. The owner, Brian, completely ghosts you. He will promise to make it right & then totally stop communicating with you. Stay away. Complete frauds! They owe me $550.

Base Peptides is located in S. Carolina, zip 29601 (difficult to find at their website), aka Basepeptide.

Order #329566

My loss is approx $600. I ordered qty of 2, 5-Amino 1MQ, 50mg. I received only one, and the one I received was only 500mcg (one-half of 1 mg, therefore not useable). I emailed with Brian in so-called customer support, and got the run around multiple times. I requested replacements that he offered -- replacements never arrived and credit never issued. Sending reminders to Brian was useless. Eventually he stopped responding to my emails. This is a scammer operation -- BEWARE and AVOID this scammer. Given this experience, who knows what's actually in their vials. Gives online shopping a bad name. Base Peptides is located in S. Carolina, zip 29601 (difficult to find at their website).

I wish I could rate zero stars! I place my first order. I was excited about finally starting some research. Then, out of nowhere, my order was cancelled. No communication at all from base peptides. I emailed them for more info. Then responded with “This was at the advice of our merchant for fraud warning. Make it a healthy day!”
Again no communication from them. I could have provided proof that my payment card belongs to me and it’s NOT fraud. Nevertheless, their very poor customer service has cost them a customer. Don’t waste your time with base peptides. I found a better vendor with more research peptides options and better pricing.