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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This company I would highly recommend as they have the most courteous and professional staff and highly skilled and knowledgeable. I dealt with Maj who I cannot praise enough. He goes the extra mile f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Matt installed our Air Conditioner today. We highly recommend him as he did a great job. Very professional and great service.

Avaliado com 5 de um total de 5 estrelas

Two words "Absolutely outstanding". Maj and Mateusz our installer here in for the Leicester region have been exceptional in helping us choose an AC unit for critical heating in the winter and coolin... Ver mais

Avaliado com 4 de um total de 5 estrelas

contacted basildon ac but no joy not taking on any more installs wanted to buy panasonic mini split from them but without instalation cant buy it need f gas reg number so left in confusion ?? cant bu... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Sistemas de Ar Condicionado
  2. Fornecedor de Ar Condicionado
  3. Loja de Ar Condicionado

Escrito pela empresa

Basildon A.C.R is a comprehensive air conditioning company offering tailored solutions for both domestic and commercial needs. The range includes air conditioning systems, portable units, wine cellar cooling systems, and air-to-water heat pumps, all designed to deliver comfort, efficiency, and long-term reliability. Customer satisfaction is the top priority. Pride is taken in the quality of service, and prospective clients are invited to explore Trustpilot reviews to hear directly from satisfied customers. All major air conditioning brands are supplied and installed at highly competitive prices, including Mitsubishi Heavy Industries, LG, Hitachi, Toshiba, Daikin, Mitsubishi Electric, Fujitsu, Haier, Panasonic, and Samsung. The delivery service is fast and flexible. Orders placed before 12 PM on weekdays are eligible for next working day delivery, and delivery dates can be scheduled to suit individual availability. Installation services are available across most of England, supported by our local service centres in London, Enfield, Croydon, Peterborough, Birmingham, Sheffield, and Basildon, which serves as our head office. This regional presence enables efficient and cost-effective installations and service visits by minimising travel distances. Transparent, no-obligation quoting is a key part of the process. All quotes are free, with no follow-up calls or emails — clients are welcome to get in touch when ready. Wherever you're located in England, the aim is to be your trusted, local air conditioning specialist. All systems supplied and installed include a manufacturer’s parts warranty of 5 to 10 years, depending on the brand selected by the customer, along with a 1-year labour warranty for added peace of mind. Thank you for considering Basildon A.C.R. We look forward to delivering reliable, professional air conditioning solutions tailored to your needs.


Informações de contato


4,8

Excelente

O TrustScore é 5 de um total de 5

65 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great quality of product

Great quality of product, installation and service. Many thanks.

11 de fevereiro de 2023
Avaliação não solicitada
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, fast and very professional service. Carried out by high standards and attention to details.

12 de fevereiro de 2023
Avaliação não solicitada
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

Outstanding

I had my reservations about using a company who is over 200 miles from my location, but Basildon ACR lived up to my expectations.
Their communications were first class, there was a slight delay in sourcing the equipment but they kept me informed.
What I can't get my head around was the price. I live in Cheshire and the closest providers/installers are around Manchester and the cost for the same job was nearly £900 more.
Needless to say I am delighted with BACR, would highly recommend them.

10 de fevereiro de 2023
Avaliação não solicitada
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

I never write reviews

I never write reviews. However I'll make an exception this time. Had an air con installation completed for my garden bar on 20th October. Initial comms with Maj were very straightforward and the unit was delivered to my house well in advance of installation. Installation completed by Harry (top lad) who did a very neat and tidy job...cleaned up as he went. I would 100% recommend these guys for air con installation. Very happy customer.

20 de outubro de 2022
Avaliação não solicitada
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 4 de um total de 5 estrelas

contacted basildon ac but no joy not…

contacted basildon ac but no joy not taking on any more installs wanted to buy panasonic mini split from them but without instalation cant buy it need f gas reg number so left in confusion ?? cant buy it because they cant install it .confused at least supply the unit so i can get it installed by another f gas company ?????

24 de julho de 2022
Avaliação não solicitada
logotipo da Basildon ACR

Resposta da Basildon ACR

Hi Mr. Curd
It is very busy times due to summer season, we regret its not possible for us to meet your requirements within your desired time period. You may hire any F-gas registered installer and we are happy to supply the Air conditioning system but only by following the guidelines of UK Environment Agency, which dictates us" these system can only be install by a F-gas registered engineer, and buyers must give a commitment in writing in advance that they shall hire an installer who meets the requirement". We can supply you these systems if only you are willing to give the commitment required. Please note these units are not for DIY, and we in line with UK Regulation can not sell it to a buyer who wish to install it by themselves.

Avaliado com 5 de um total de 5 estrelas

Super service and product!

Maj is a star, professional, courteous and experienced! He managed to recommend and source exactly what we needed and I love the way everything after than is managed online…! Would have given 6 stars if I could ☺️ Thanks

10 de fevereiro de 2022
Avaliação não solicitada
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

Very well priced company

Very well priced company, I have brought many units from Maj at Basildon ACR.
Delivery is very fast and reliable.

1 de outubro de 2021
Avaliação não solicitada
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

The first time I have purchased an ac…

The first time I have purchased an ac split unit
From basildon ACR the company manager was very helpful and very professional
I have missed my delivery twice but the manager still helped all the way until I received my unit. Very pleased with it.

18 de julho de 2021
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

Knowledgable and Quick Service…

I am very happy with the service I received from Basildon ACR. Maj, one of the owners, suggested a local AC fitter called Mariusz, who popped by and confirmed my AC requirements and then suggested some solutions. The Samsung Wind Free solution was cheaper than an earlier Daikin solution I had, and has much better functionality. Delivery was to my door at a date I specified. In addition the fitters were polite, very accommodating to our requests and cleaned up after themselves. All good. No complaints.

9 de junho de 2021
Avaliação não solicitada
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, straight forward advice and good costing.
Many thanks.

12 de maio de 2021
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

Great company

Fantastic company very fast delivery, I really can’t fault them and arrange fitting , again first class.
I would highly recommended this company.

1 de maio de 2021
Avaliado com 5 de um total de 5 estrelas

GOOD SERVICE

There were efficient fast delivery, the gentleman that have installed AC was very professional, quick and friendly. I would recommend this company again.

28 de março de 2021
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

Wow, brilliant compnay to do business with. 100% recommend.

Wow, what an excellent company to do business with.

1) Pre-sales - great advice given, which we followed to select a Panasonic nanoe X unit for the surgery. No other company bothered to ask despite including other Panasonic models in their quote.

2) Price - their installed price less than any of the other three quotes we had, Basildon ACR quoted the top of the range mobile, all the other quotes were for the base model and more expensive.

3) Delivery - direct from the manufacturer, almost the next day. Important because the manufacturer knows how best to transport their own products

4) Installation - their engineers turned up on time, installed quickly and cleaned up properly. You couldn't ask for more.

100% recommend this company. So much so we brought a second unit from them, same experience as the first.

13 de novembro de 2020
Avaliação não solicitada
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

Great knowledge, polite and no pressure sale

The gentleman from Basildon ACR who visited to quote was very personable and knowledgible. He explained everything we needed to know to make a decision. When we decided to install AC in only 1 room, he did not seem to mind at all, and within 2 weeks the work booked in and done. Since then the weather is colder, but the heat facility of the unit is excellent as it means we only have to heat the 1 room where I am working from home, instead of heating the whole house. We are going to have more rooms done over the next few months and will definitely be calling Basildon ACR again.

26 de setembro de 2020
Avaliação não solicitada
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

Avaliado com 5 de um total de 5 estrelas

SRK25ZSP-W & SRK35ZSP-W

Bought two units - see previous review :

Bought the following units - Mitsubishi SRK25ZSP-W and the Mitsubishi SRK35ZSP-W. Also bought the installation. Went smoothly, the install team were great and cleaned up after themselves. Very friendly team - Thank you Rob, Paul and Martin. The units have been working great and cools the whole house down nicely. Also extremely efficient.

Before buying the units - Basildon ACR, Majid, gave me some very good advice and recommendations for the size of the room. Thank you.

19 de julho de 2020
logotipo da Basildon ACR

Resposta da Basildon ACR

Thank you for your thoughtful feedback! We’ll make sure to share it with the team, as it means a lot to us

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