Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I chose to purchase 2x 100ML 3.5 OZ jars of BATANAFUL BATANA OIL. On receiving them, one of them I was happy with, but the other one I felt just didn't look or feel right, so I asked to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very satisfied with shipping considering I live in Ireland. Product is fantastic, I purchased the wonder oil and have been using before wash day 3 times a week. After 3 weeks of use I already see new... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I am very excited when Batana products arrived - delivered by postman. The box was torn opened inside the plastic bag. The plastic bag looks like resealed - one end straight line sealed but other en... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great customer service , easy to use website and great shopping expereince.Products arrived in good time and nicely packed .I have tried both Wonder oil and Batana oil and both of them are easily abso... Ver mais

Detalhes da empresa

  1. Loja de produtos para cabelo
  2. Fornecedor de Produtos de Beleza
  3. Loja de Produtos de Beleza
  4. Loja de Cosméticos
  5. Centro de Saúde e Beleza

Escrito pela empresa

Batanaful is a haircare company that harnesses the power of Batana oil, a national treasure from Honduras with centuries of tradition in indigenous haircare. Our products are formulated with scientific precision to address common hair issues, offering safe and effective solutions for all hair types.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

184 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Glowing skin

I ordered the batana oil first. I was impressed by how quickly the order came. I use it on my 2 year old daughter's hair and face, I am still waiting to see the results. I use it on my face, my skin is now even. It brings out this glow. .

17 de dezembro de 2024
logotipo da Batanaful Haircare

Resposta de Batanaful Haircare

Dear Dzashe,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience with Batanaful and how much you're enjoying our Batana Oil.

It's fantastic that you're seeing such great results on your skin – that healthy glow is one of the many benefits of Batana Oil! We're also thrilled that you're using it on your daughter's hair and skin. It's a gentle and nourishing oil that's suitable for all ages.

We appreciate your patience as you wait to see the full effects on your daughter's hair. With consistent use, you should start to notice improvements in its health, strength, and shine.

Thank you again for your support, and we look forward to serving you again in the future!

Warmly,

The Batanaful Team

P.S. We'd love to hear more about your experience with Batana Oil as you continue to use it. Feel free to share updates or tag us on social media – we're always excited to hear about our customers' journeys!

Avaliado com 1 de um total de 5 estrelas

As a loyal customer who has…

As a loyal customer who has consistently purchased authentic batana oil, I was extremely disappointed with this order. The oil I received was noticeably different from the genuine product I’m accustomed to.it lacked the rich, colorful appearance and quality I’ve come to trust. This experience was unexpected and disheartening, given my past satisfaction. I hope the seller takes this feedback seriously and ensures better quality control to maintain the authenticity that we all value

11 de dezembro de 2024
Avaliação não solicitada
logotipo da Batanaful Haircare

Resposta de Batanaful Haircare

Dear Rose,

Thank you for sharing your feedback and for your loyalty to Batanaful. We appreciate your honest review and are truly sorry to hear that your recent experience didn't meet your expectations.

We understand your disappointment with the appearance of the Batana Oil in your latest order. As a natural product, Batana Oil can indeed vary in color and consistency from batch to batch. This is due to a number of factors such as the climate and soil conditions where the trees grow, the harvest season, and even slight variations in the extraction process. These natural differences do not, however, affect the quality or efficacy of the oil.

We source our Batana Oil directly from trusted suppliers in Honduras and have rigorous quality control processes in place to ensure its authenticity and purity. Each batch is carefully inspected and tested before being packaged and shipped to our customers.

We understand that the variation in appearance might be unexpected, especially for a loyal customer who is familiar with our product. We value your feedback and want to assure you that we are committed to providing the highest quality Batana Oil to our customers.

If you'd like to discuss your concerns further or have any questions about the oil you received, please don't hesitate to contact our customer support team at support@batanaful.com. We're always happy to assist you.

Sincerely,

Kieran
Founder, Batanaful

Avaliado com 5 de um total de 5 estrelas

Love it

I’m actually, buying from France,
First, I love the packaging, the fact that some products are green make it “natural”
Also, they ship it so fast !
I had my full bundle in only three days !
The only thing I regret, and hope you guys will develop, is, a spray, for hair, to hydrate and refresh our hair daily, and also a hair cream, or a leave in conditioner, for a daily care,
We need a full haircare guys pleaaaase 😭❤️❤️❤️

2 de dezembro de 2024
logotipo da Batanaful Haircare

Resposta de Batanaful Haircare

Dear Elodie,

Merci beaucoup for your amazing 5-star review! We're so happy to hear you're loving Batanaful, especially the speedy delivery to France – that's what we like to hear!

And we totally agree, the green packaging gives those natural vibes! 🌿

Your suggestions for a hair spray and leave-in conditioner are fantastic! We're always looking for ways to expand our product line and offer a more complete haircare routine. We'll definitely keep your ideas in mind for future developments. 😉

Thanks again for your support and for being a Batanaful fan!

Warmly,

The Batanaful Team

P.S. We'd love to hear more about your experience with the full bundle! Feel free to share your thoughts or tag us on social media – we're always eager to see how our customers are using our products.

Avaliado com 1 de um total de 5 estrelas

PLEASE RUN ITS A FAKE

PLEASE RUN ITS A FAKE. THIS PRODUCT IS CREAMY AND PERFUMED.
IT IS NOT THE REAL DEAL!!!!!

20 de novembro de 2024
Avaliação não solicitada
logotipo da Batanaful Haircare

Resposta de Batanaful Haircare

Dear Angie,
Thank you for sharing your feedback.

At Batanaful, we take pride in the authenticity and quality of our Batana Oil.
We source it directly from trusted suppliers in Honduras and have rigorous quality control processes in place to ensure its purity.
Each batch is also accompanied by a Certificate of Authenticity.

We haven't received any other reports of Batana Oil having a creamy consistency or added fragrance. To ensure we're addressing the correct product, could you please provide us with more details about your purchase, such as the seller or retailer you bought it from? This will help us determine if the product you received is indeed from Batanaful.
In the meantime, we encourage you to explore the many positive reviews from our satisfied customers who have experienced the genuine quality and benefits of our Batana Oil.

If you have any further questions or concerns, please don't hesitate to contact our customer support team at support@batanaful.com
We're always happy to assist you.

Sincerely,
Kieran
Founder, Batanaful

Avaliado com 5 de um total de 5 estrelas

Product was delivered fast and without…

Product was delivered fast and without any problems.

20 de novembro de 2024
logotipo da Batanaful Haircare

Resposta de Batanaful Haircare

Thank you so much for your 5-star review! We're thrilled to hear that your Batanaful order arrived quickly and without any issues.

Speedy delivery is something we strive for, so it's great to know we hit the mark for you. We hope you enjoy your products and experience the amazing benefits of Batana Oil!

Warmly,

The Batanaful Team

P.S. We'd love to hear about your experience with the products once you've had a chance to try them. Feel free to share your thoughts or tag us on social media!

Avaliado com 5 de um total de 5 estrelas

I was skeptical when I first heard…

I was skeptical when I first heard about this product that helps strengthen and repair hair, especially for men over 50. However, to my surprise, even after just a few days, my hair feels firm and solid. Who knows what will happen after a month? I will definitely be buying again and plan to try the shampoo next. A very happy customer indeed. Thank you, team!

4 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

In my opinion

In my opinion, this product is fake. It smells slightly perfumery with a chemical undertone, half of the jar I received was of a whipped consistency and the other half was liquid, the colour is more on the yellow side, it does not smell like burnt coffee, the consistency should be solid, & the color should be
brown & when gently rubbed between fingers the consistency should be a dark liquid oil.

24 de outubro de 2024
logotipo da Batanaful Haircare

Resposta de Batanaful Haircare

Dear Catherine,
Thank you for sharing your feedback about your recent Batana Oil purchase.
I understand you have some concerns about its authenticity, and I want to assure you that we take these matters very seriously.
At Batanaful, we're committed to providing genuine, high-quality Batana Oil. Each batch is sourced directly from our trusted partners in Honduras and comes with a certificate of authenticity. We have long-standing relationships with our suppliers to ensure the integrity and quality of our products.
I understand your concerns about the consistency and aroma of the oil. Batana Oil is a natural product, and its consistency can be affected by temperature fluctuations during transit. It's normal for it to soften or even liquefy in warmer conditions. This doesn't affect the quality or efficacy of the oil.
Regarding the aroma, our Pure Batana Oil is 100% pure and unrefined, with no added fragrances or ingredients. The scent you're experiencing is the natural aroma of the oil, which can vary slightly from batch to batch due to natural variations in the nuts and the extraction process. While the characteristics you described might be different from what you expected, they are within the normal range for authentic Batana Oil.
However, customer satisfaction is our priority.
If you're still not completely satisfied with your purchase, please don't hesitate to reach out to us. We're happy to discuss your concerns further and explore possible solutions.

Thank you for your understanding.

Sincerely
Kieran
Batanaful

Avaliado com 5 de um total de 5 estrelas

Amazing products

Amazing products, the mini set is a great way to get a feel for how good each one is. Simple checkout & fast delivery!

1 de novembro de 2024
Avaliado com 4 de um total de 5 estrelas

Finally recieved parcel cannot wait to use!!!

I have not received my package and I am trying to get it sorted. KEIRAN personally called me and dealt with this matter quickly.
I recieved my package today and I cannot wait to use it. You get a authenticity certificate which gives you ease to know it is not fake item.

30 de outubro de 2024

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais