Everything worked like clockwork, delivery exactly as promised, I added a few extra boxes late was no problem. The recipients were all very praiseworthy as to what was in the boxes, I had to admit I... Ver mais
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Veja o que dizem as avaliações
Beautifully packaged gift box. Decent amount of items enclosed for the (sale) price. I'd chosen the Epic Hamper and unfortunately there was only one or two Epic beers in it-not sure why that was? It... Ver mais
A empresa respondeu
Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Tha... Ver mais
Ordered Corporate Hampers for clients - already received and they LOVED them! Thank you for being so prompt with your customer service and replies around delivery. Also, for the presentation, care... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Batenburgs.co.nz, we're dedicated to creating memorable moments through our exquisite gift boxes and baskets. Explore our curated selection of luxury hampers filled with gourmet treats, fine wines, chocolates, and more. We take pride in delivering happiness and delight to your loved ones on every occasion.
Informações de contato
245 Hinemoa Street, Birkenhead, Auckland, 0626, Auckland, Nova Zelândia
- +64 9 522 2313
- sales@batenburgs.co.nz
- batenburgs.co.nz
4,7
Excelente
194 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Easy way to order a special surprise.
Easy way to order a special surprise.
Great service 😊
10 de setembro de 2025
Great experience
Easy to use website, good variety of products, family run business gives it a personal touch which I was happy to support and the receiver of the hamper also enjoyed.
3 de setembro de 2025
It was a gift for an old friend
It was a gift for an old friend. She was delighted! Happy me!
3 de agosto de 2025
Resposta da Batenburgs
So glad she liked it . Here's to good friends like yours and to you too.
A wide range of possible gifts and…
A wide range of possible gifts and price ranges. The small token gift sent to my daughter-in-law was ideal and she really liked receiving it. well wrapped, gorgeous bow and contents just right for a small birthday treat
14 de julho de 2025
I was making my purchase from overseas
I was making my purchase from overseas. A lovely young person helped me over the phone and sorted everything for me.
The recipients were most appreciative if the contents.
20 de maio de 2025
Perfectly presented
Perfectly presented, my order was processed quickly and would have arrived in time if not for the courier delay which was out of Batenburgs control. The gift was much appreciated by my friend
25 de maio de 2025
I never know what to get mum for…
I never know what to get mum for Mother's Day, because her birthday is shortly before, and she doesn't like receiving "stuff". A gift package was the perfect way to send her some nice treats that I know she loves, without loading my parents' house down with more permanent objects.
6 de maio de 2025
Great service & choice
20 de abril de 2025
Great service from Order to Delivery
Great service from Order to Delivery - My daughter was delighted.
Thank you for your support in placing my order.
15 de abril de 2025
A perfect way to celebrate a special Easter moment
A perfect way to celebrate a special moment with a beautifully presented package of the most perfect chocolates that are just amazing!
14 de abril de 2025
Very Poor service
I asked so many times to send the picture of the gifts send, but no one bothered to do so.
How do I know what I ordered was the gift that was delivered. - Order no- 26934
Very Poor service. ☹
10 de abril de 2025
Well Done Batenburgs
They were excellent to deal with and everything was as described on their website, the recipient of a gift box was delighted.
13 de abril de 2025
Gift was perfect however took longer…
Gift was perfect however took longer than expected to arrive.
11 de março de 2025
Thank you Batenburgs
Thank you Batenburgs! Always amazing service, fast delivery and wonderful quality gifts. Highly recommend 😃
25 de fevereiro de 2025
I have had a good experience …
I have had a good experience with getting this hamper out to my parents. But they said there was one thing they different like that much but couldn't tell me which one it was.
23 de fevereiro de 2025
Resposta da Batenburgs
Thank you for your review and we are happy they liked the hamper overall, however shame there was on item they didn't like.
Nice Whiskies, slow shipping and delivery
A couple of very nice Whiskies, keen pricing, but unfortunately shipping in-stock items took a couple of days and then took a further 3 days with the delivery partner...as a result the bottles missed the event purchased for.
11 de fevereiro de 2025
Resposta da Batenburgs
We are sorry that it took so long to get your whisky delivered, I have sent you a 25% discount on your next purchase to try to make up for it.
Very good company to do business with
Very good company to do business with. Excellent range of products for all occasions.
Living in the UK easy to order for those special events for our loved ones in NZ
4 de fevereiro de 2025
Resposta da Batenburgs
Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you had a positive experience with our company and found our range of products excellent for all occasions.
We're especially pleased that our service has made it easy for you to send gifts to your loved ones in New Zealand all the way from the UK.
Resposta da Batenburgs
Thank you so much for your wonderful review! We truly appreciate customers like you who take the time to share their positive experience. Our goal is always to provide high-quality gift baskets with a seamless ordering process, and we're delighted we met your expectations.
We look forward to serving you again in the future and hope you'll continue to enjoy our products.
Wonderful service.
Wonderful service.
I had placed the order at around 11am that morning and by the afternoon the courier had picked it up an delivered the next day. The receiver got a wonderful surprise of a beautiful gift box.
I needed help with something a little extra and found the team showed empathy and a solution to what I needed. Thank you.
14 de janeiro de 2025
Resposta da Batenburgs
Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with our service. It’s fantastic to know that your order was delivered so quickly and that the recipient loved the gift box!
We pride ourselves on providing exceptional customer service, and we're glad our team could assist you with your special request. Your satisfaction is our top priority, and we always aim to go above and beyond for our customers.
Thank you once again for choosing us, and we look forward to helping you create more memorable moments in the future!
Prompt and in time good communication
14 de janeiro de 2025
Resposta da Batenburgs
Thank you for your review! I’m glad we met your expectations with prompt service and clear communication. We truly appreciate your support and look forward to assisting you again.
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