I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Ver mais
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I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Ver mais
A empresa respondeu
Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Ver mais
A empresa respondeu
Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Ver mais
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Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Ver mais
A empresa respondeu
Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.
18 St Martins Way, MK42 0LF, Bedford, Reino Unido
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Prompt delivery of the bath, not been opened yet waiting for the plumber hence why not 5 stars. Friendly, helpful staff on the phone. I would recommend.

Resposta da Bathquest
That was quick and excellent service. Thank you!

Resposta da Bathquest
We ordered a Monarch HE water softener from Bathquest and we can’t fault the service as it was delivered very quickly. We have now had it installed and so far so good.

Resposta da Bathquest
The service was very good. Only thing preventing full marks was that the item came without fitting instructions or operating instructions

Resposta da Bathquest
Easy to use website, reasonable postage time (in a couple of days) and product in good condition.

Resposta da Bathquest
Water Softener delivery was poor, Delivery day a Friday and time slot confirmed by logistics company but did not arrive despite calls to progress, Received further notification of delivery over weekend for Monday. Again time slot missed, but delivery was made. Water Softener not yet fitted so unable to comment other than the 22mm maxi connections are shorter than 15mm flexes so my pipework will need more alterations than I had hoped for. I found Bathquest helpful and the packaging was very good.

Resposta da Bathquest
Softener arrived promptly within a day or so. Well packaged and very helpful courier. Many thanks.

Resposta da Bathquest

Resposta da Bathquest
Thank y Iam rally happy with this service everything good fast delivery .

Resposta da Bathquest
Although the cabinet I ordered was out of stock (more expected on 13th March) I was notified very quickly and offered the option of a refund or waiting for new stock.

Resposta da Bathquest
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