Don't waste your time. I ordered a sink, took a while to arrive - as others mentioned this is imported from Europe. Tracking wasn't working either. As soon as it has arrived I noticed a manufacturing... Ver mais
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Veja o que dizem as avaliações
Purchased a number of items from this company which were despatched promptly with great tracking information provided. There was an issue with one item (a scratch on a tap) which was resolved quickly... Ver mais
Products labeled up as ‘high end and branded’ are not high end branded goods. Customer service and after sales care are non existent. If you have any issues they will refuse to uphold their... Ver mais
Wow can’t fault Bathroom 2Kitchen 1st class from products to customer service the customer comes first. I had an unexpected issue with a product and Albert sorted this out no fuss no quibbles ju... Ver mais
Detalhes da empresa
Informações de contato
c/o French Chamber of Great Britain Becket House, SE1 7EU, LONDON, França
- contact@bathroom2kitchen.co.uk
- bathroom2kitchen.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Not effcient customer service
Not efficient customer service. We had to return item due to wrong color match and it is proven to be time consuming whereas we dealt with so many other companies that are very effective in any matters. If we knew we would have purchased from other suppliers.
Even 1 star is too much
Even 1 star is too much. Was sent the wrong toilet frame 5 weeks ago - still no resolution. I have to keep chasing; all communication is over email as there’s no phone number. Items are shipped from France (!). Go with Victoria Plumbing - impeccable customer service!
We needed to return the item
We needed to return the item, and they were very helpful and facilitated the return.
I ordered a shower tray
I ordered a shower tray; it was of very poor quality with a large hole for any waste. I separately purchased waste was both expensive and too long; it can't be installed in any flat in London.Moreover, the customer service was sarcastic and not polite at all. Needless to say, I won't be buying anything again.
Our product was as described on the…
Our product was as described on the website. Their prices are very competitive and the packaging was very good. I would buy from them again if I have the need
Good product good price good delivery
Good product good price good delivery. Thanks.
Fast delivery, great price, very happy
I ordered a Geberit duofix toilet frame and I am very happy with it. It was cheaper than elsewhere, is a genuine product and delivery was very fast. Especially as it came from France to northern Ireland. My local bathroom store had tried and failed to source one for me, plus it was costing a lot more with them.
Max from customer service called after delivery to ensure everything was ok with my order, that it arrived on time, in good condition and was as expected. The personal touch was very nice. I would order from bathroom2kitchen again. I am a very happy customer. Thank you
My order went perfectly…
My order went perfectly from ordering to delivery. Good price, accurate timings, looks stunning too. And Max who made a follow up call was very polite, kind and prifessional too
Many thanks!
Smooth process. A++
Ordered a WC pan to be delivered to the UK. Whole process was smooth, with extremely low delivery costs (considering the item came from France). Item was well packed and delivered without issues. Thank you
good price and wide selection
good price and wide selection. Everything came from France on different shipments so was a bit odd. Didn't have any issues so cant speak to customer service but on price and quality of product they were great
Great prices
Great prices, quality product and delivery easy to track.
Disappointed response
Can't comment on the product as it never got out of the box. Realised it wasn't going to work in the design I asked to return for a refund.
As this was outside of the 14 days return policy the company refused. I appealed to their better nature but just got a blank refusal.
The company have acted within the scope if their T&C but I'm disappointed they would help me out on this occasion. On this basis I have given the 1 star review.
quick delivery as stated at order
quick delivery as stated at order. Only small issue with tracking the parcel (was probably problem on parcel service and not Bathroom2kithcen as parcel service keep going in error mode, when tried to track), however arrived exactly on day, they promised when ordered, well packed and with no damage.
Purchased at good price and with earliest delivery that I found on market.
Everything went good
Everything went good, our seat was a bit delayed and not incuded in the package, but I e-mailed them, they responded in the same day with a tracking link and in few days I have received the missing item.
They had the best price for the Geberit set: the slim frame, toilet and seat. I recommend them. 👌
Max was very helpful!
Great product availability and pricing
Great product availability and pricing, Took a while ( far longer than I expected) for the order to move from confirmed to shipped which meant I had to move some schedules around but that's life I suppose. I will plan to order earlier when I use them next time.
As expected
Bought toilet, arrived quickly and well packaged, product is as expected. Good after sales service from Max.
I bought a very high quality brass…
I bought a very high quality brass sink, the same product in UK cost a third more. I recommend this company for quality, value and their attention to detail especially when dealing directly with customers.
Thank you.
fast delivery good price
very fast delivered and everthing was good and the price as well is better then other place
correct part and arrived on time
correct part and arrived on time. no complaints at all.
Ordered a toilet seat
Ordered a toilet seat - arrived quickly and on time, was damaged, problem was fixed both promptly, professionally - even checked I was happy - real customer service
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