The buying and supply process was very good. although i bought through cells plus the transaction was through batteries plus. as for the customer service!!!!! from both compnies the contact us does... Ver mais
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Veja o que dizem as avaliações
Their Customer Service telephone number is always engaged - its probably left off the hook. Terrible I wrote to them via their email address - no reply I also posted an enquiry on their webs... Ver mais
Order placed and acknowledgement received. Nothing at all since then. After 5 days tried ringing - line constantly engaged. Sent daily emails for 3 days (with delivery and read receipts set) - nothing... Ver mais
Why all the bad reviews? I tentatively placed my order on 30/6 and received a confirmation email followed by another informing me my order had been dispatched. My Ni-Cd rechargeable battery arrived... Ver mais
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Avoid like the plague!!
So wish I'd checked out Batteriesplus before ordering. Received the phone battery I ordered but it didn't work so assume it was faulty. I've emailed several times to return it and get a refund but not heard anything. Tried phoning and like so many before me found it continually engaged. Not sure how it is allowed to continue trading....ceo should be locked up!!!
These guys need a recharge!
Oh dear! Can't access inland delivery costs without filling in a page of account detail - but you don't discover that until you've got your basket filled.
So I drafted a friendly note to suggest it gets remedied. Cannot send it - the Captcha is broken!
Acknowledged my online battery order on…
Acknowledged my online battery order on 16th September but still no delivery on 5th October. No updates, no order tracking, no reply to emails and telephone never answered. Not a trusted company.
No problems next day delivery
Lots of bad reviews on this site . I’ve had no problem arrived within 24 hours . Good batteries exactly the same as my old ones . Will be using again
Shocking service
Shocking service, ordered 10 days ago still no dispatch of items. No online cancellations. Telephone line always busy 24/7 line dead. Do not use!!!!
Wish i had read the reviews
Read the reviews after ordering .. mistake
Nothing delivered after two weeks waiting .. no reply to emails asking for a delivery date .. but as soon as contacted via paypal money refunded
wont be ordering anything again !
AVOID !!
website should be banned Batteriesplus.co.uk
ROrdered batteries from Batteriesplus on the 20th August 2018 like others have not received them. Tried to contact them via phone and email and both seem not to be working others please be AWARE as this company seems to treat its customers very badly takes our money via PayPal but does not deliver.
Theft of battery sent to this company for a re-cell
Sent a very expensive and rare battery that this company said they could re-cell.
Now 3 weeks later and still not received my battery. I have sent 3 letters by recorded delivery and they haven’t responded. They don’t answer their phone, it’s constantly engaged. I have been told by another company that the battery would take 3-5 days to re-cell. I have now had to purchase a new battery. I don’t know how this company continue to trade ? I shall be taking this further they are not getting away with this one !
ordered batteries and received them
ordered batteries and received them. Very good service.
WARNING TO OTHERS - DO NOT PLACE ORDERS WITH BATTERIES PLUS LTD.,
I have just notified PAYPAL regarding Batteries Plus. From my own experience, and similar to other customer feedback on here I paid for my order and then it never came. I tried to phone the company, but as others have said the number is continuously engaged/phone off hook. I have also just tried to send a message but that too is not working. I have now requested PayPal to get involved pointing out that this company seem to be running a scam.
No show on order
I put in an order on the 18 July - emailed to chase on the 25 July but have heard nothing since
Do not use this company!!!!
Do not use this company!!!!! They sent me the wrong batteries, they did not respond to my email. They do not answer their telephone, I tried for hours to ring them
DO NOT USE THESE CROOKS!
DO NOT USE THESE CROOKS!! Ordered batteries on 26/6/18. Have sent 4 emails-no response. Have tried ringing in excess of 30 times, trying at all times of day-phone constantly engaged.
Have now initiated a claim with paypal for return of money.
Companies like this should be policed and shut down.
I have had to pay 50% more for product, but arrived within 2 days. Tempted to sue these thieves for the difference, but probably not worth the bother given small amount, which, I'm sure, is what they rely on.
Battetiesplus. Very bad service.
I wish I had looked at Trust Pilot reviews about this company. I order some solar batteries, about two weeks ago , have never received them, as previous customers have said when you call the phone is either engaged or you get a dead sound, I have emailed twice and not had a reply, I paid though Paypal so I am now on the midst of a case to get my money back. They should be banned from the website.
Avoid these guys like the plague
Avoid these guys like the plague. They don't answer emails and their phones are constantly engaged..............and this is when I'm trying to buy something. ........gods knows what it's like if you have a problem! 👎👎👎👎👎
Absolutely horrible experience
Absolutely horrible experience. Ordered over a month ago, no response to emails. No response to refund requests. Chargeback through paypal started.
!!!AVOID THIS COMPANY AT ALL COSTS!!!
Ordered yesterday morning and arrived…
Ordered yesterday morning and arrived today! Excellent service.
Scam - Goods never received
Goods never received, unable to contact them as there phone line is allways engaged and they have removed the captcha from there web site email making it impossible to email them. Thankfully I eventually got a refund going through Paypay.
Save yourself some hassle and Avoid !!! Scam Company !!
Customer service zero
Items ordered and paid for with Paypal, never received. The only communication I received was the automated invoice. They failed to answer any email. The phone is constantly engaged. After raising a dispute with Paypal the money was refunded with no comment or apology. What an appalling way to treat customers. Stay clear.
Update,After threatening them with…
Update,After threatening them with Trading Standards an a letter to notify them they were in breach of contract they have issued me with a refund,They had the audacity to say that my items were delivered ,I asked why the phones are constantly engaged an why emails i sent were ignored!No answer,Beware of this site they have a very weird way of treating customers.
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