The buying and supply process was very good. although i bought through cells plus the transaction was through batteries plus. as for the customer service!!!!! from both compnies the contact us does... Ver mais
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Veja o que dizem as avaliações
Their Customer Service telephone number is always engaged - its probably left off the hook. Terrible I wrote to them via their email address - no reply I also posted an enquiry on their webs... Ver mais
Order placed and acknowledgement received. Nothing at all since then. After 5 days tried ringing - line constantly engaged. Sent daily emails for 3 days (with delivery and read receipts set) - nothing... Ver mais
Why all the bad reviews? I tentatively placed my order on 30/6 and received a confirmation email followed by another informing me my order had been dispatched. My Ni-Cd rechargeable battery arrived... Ver mais
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Ordered replacement battery
Ordered replacement battery, nothing had arrived so tried to contact Batteries Plus. Their "Contact Us" link doesn't work, needing a non-existent Captcha completed. Their phone line is always engaged after 55, yes 55 attempts to call I've given up. Fortunately I have paid with Paypal, so I'm requesting a full refund. Should have read the earlier feedback about these shysters before placing the order and warn everyone to steer clear of them in future.
SCAMMERS
SCAMMERS dont touch with barge pole.PAYPALshoud look into this SCAM
Don’t deserve one star
Don’t deserve one star. Ordered, sent me shipped notification within a minute, but my battery has never been received. Phone is always engage and Sean never respond to my emails.
Avoid at all costs.
Dont use this company- read reviews
Wish I had read the reviews, no customer service, tried calling but always engaged. I ordered the wrong size battery and emailed for advise on returning and refund. I will try again but probably be a waste of effort. Had to asaed 1 star but this company dont deserve it.
Very happy with service!
Despite my sending them incorrect measurements and being a total idiot, they were polite and persevered.
They dealt promptly with my eMails and I am very happy to recommend both their product and service!
Do not use
Should have read the reviews. Has the same experience as others. No delivery and no response from them either by email or phone. Am going to contact trading standards.
Ordered, paid, nothing received and no replies
Ordered replacement batteries for my Panasonic phones and order was confirmed by email within a few minutes. After a month, nothing had arrived so tried to contact Batteries Plus. Their "Contact Us" link doesn't work, needing a non-existent Captcha completed. They didn't respond to my emails and their phone line is always engaged. Fortunately I had paid with Paypal, so requested and quickly received a full refund. Should have read the earlier feedback about these shysters before placing the order and warn everyone to steer clear of them in future.
Ordered £17 of LR44 batteries in June…
Ordered £17 of LR44 batteries in June 2023. Never received them and after numerous emails not had a refund either. Have used them in the past and been highly satisfied but not this recent order
I wish I had seen this before I bought…
I wish I had seen this before I bought from this company. Batteries I bought do not work! Got one email reply from them saying could I check I had bought the correct battery. I replied to say I had & sent photos to prove it but not heard back after weeks. Every few days I resend the email but nothing. Please,please do not order from this company you will be wasting your money. Terrible products, terrible service.
STAY WELL CLEAR
no replies after sending back the items, no answer on the telephone nothing. stay well clear of this sham of a business will be reporting to Action Fraud.
Online search for new tagged batteries…
Online search for new tagged batteries for my blue-point electric screwdriver, batteries plus only website I found selling them, purchased 3 for less than £10 inc postage, received 2 days later, screwdriver now working again. Thank you for your prompt service
My experience was good!
Visited here only after ordering as delivery seemed to be taking a while, and was horrified to read the negative reviews. But the batteries arrived today (about a week after ordering), and were well packaged. Hard to source these particular batteries and they were well priced too, so 5 stars from me.
Battery sent out fine but the end was…
Battery sent out fine but the end was wrong I asked if could change they said yes.
Sent it back and then nothing no response could even get through on phone.
Went through PayPal to get money back and they never even responded.
Steer clear.
FAKE batteries with no CUSTOMER care.
Without going into the details, I can confirm and validate the previous reviews . This company will ignore any contact you make and never answer their phone. They sell FAKE FAKE FAKE batteries and fraudulently advertise EVE batteries, then send you real cr*ppy batteries that do not fit the item that they are made for. Absolute joke of a business and needless to say this will not last long or at least as long as their cr*p batteries. Do yourself a favour, shop at Amazon.
Beware this company
Beware this company. I sent this note to them, quoting order number, but as expected got no reply:.
This order has never arrived. I have tried many times to query this with you by email and phone. But you do not reply to emails and your phone number is constantly engaged (01474 705832).
I cannot identify the Sagepay Card transaction.
I see that there are many comments on web sites which tell how other customers have had similar problems and advise customers to avoid you. Before I add my own comment I am offering you this opportunity to explain why you confirmed my order but have not delivered.
UPDATED! Oh I wish I’d read these reviews prior…
I’ve update from my original 1 star review to be fair to the company. After about 5 weeks the battery I ordered did arrive and revived my faulty central heating controller. They really need to improve on customer service though as I never received a response to the emails sent.
Oh I wish I’d read these reviews prior to ordering! As with the majority of reviews my order was placed on 9th December 2022 and an email stating the item has shipped was received….4 weeks later and no item delivered, no answer when you call them and no response to the multiple emails sent! I’m only pleased it was a total of £10 and not more money. Company is an absolute con!!
Appalling coms and delivery!
Arrived nearly three weeks after ordering. Emailed them twice, no reply! I realise that there is a Royal Mail strike on but lots of items I have ordered in the last five days, from elsewhere, have arrived!
Absolute farce of a company
Absolute farce of a company. Order never arrived and every attempt to contact them failed. They don't reply to emails and the phone number doesn't work.
DO NOT BUY FROM THESE PEOPLE.
Ordered batteries
Ordered batteries, never received dispatch notice or batteries. Email was not replied to.
Useless
Ordered 4 battery packs for Motorola walk-in talkies, one was dead and would not charge, left message on website, no reply tried ringing always engaged. Do not use this company they are a rip off
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