We have been talking to a girl called Jessica . We are undecided where to go on holiday . Her customer service and understanding has been so refreshing . I would have no problem booking a holiday thr... Ver mais
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Veja o que dizem as avaliações
Excellent service from Dylan Perera. He was extremely patient, helpful, and went above and beyond to find us the best deal for Japan trip. Nothing was too much trouble, and he made the whole process s... Ver mais
Booked a holiday to Disneyland Paris for December 2027, had Dylan support me with this he was extremely helpful also patient as my first time booking with bayfinch. He answered all my questions and ad... Ver mais
I’ve been dealing with Richard planning a very special trip for myself and my son and I can’t recommend him highly enough! Quick to respond and worked out great itinerary for us
Detalhes da empresa
Escrito pela empresa
Bayfinch Holidays UK is an established online travel company specialising in creating personalised holidays tailored to your plans, preferences and budget. With over three years of experience, we have built our reputation around personal service, attention to detail and reliable support from the moment you make an enquiry until you return home. Our dedicated team of experienced travel professionals takes care of the details, from arranging flights and accommodation to transfers, excursions and other travel requirements. We take the time to understand what you’re looking for and work closely with you to create a holiday that’s right for you. Whether you’re looking for a relaxing beach escape, a city break, a family holiday, a multi-destination adventure or something completely bespoke, we’re here to make the planning process straightforward and stress-free. With hundreds of Trustpilot reviews from travellers who have trusted us with their holidays, we’re proud of the reputation we have built and the trust our customers continue to place in Bayfinch Holidays. Your holiday, carefully planned. Your journey, personally looked after.
Informações de contato
10 MONTACUTE ROAD, SM4 6RL, MORDEN, Reino Unido
- 0204 520 4046
- info@bayfinchholidays.co.uk
- bayfinchholidays.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mark was very prompt and helpful whilst…
Mark was very prompt and helpful whilst answering my questions, he wasn't too pushy and made me feel I could ask any question regardless of how silly I might have thought it was. Credit to his profession 10/10 *

Resposta da Bayfinch Holidays
Really helpful & professional.
Really helpful & professional.
I’m really pleased with the package provided by Dylan.
Will definitely contact him for our next holidays.

Resposta da Bayfinch Holidays
Mark was amazing from finding me a…
Mark was amazing from finding me a great deal right through to booking our family Disney trip, this is the second time we have booked & everything runs so smoothly, 100% recommend, thanks again Mark ⭐️

Resposta da Bayfinch Holidays
I had a really positive experience with…
I had a really positive experience with Bayfinch Holidays. The customer service was excellent, and I would especially like to thank Dylan for his support. He was very helpful, patient, and professional throughout. He took the time to answer all my enquiries clearly and made sure I felt confident about my holiday plans.
Dylan’s approach was friendly and reassuring, which made the whole process smooth and stress-free. It’s not always easy to find such genuine and attentive service, so I truly appreciate his effort.
Overall, I’m very satisfied with the service I received and would definitely recommend Bayfinch Holidays to others.

Resposta da Bayfinch Holidays
We were given fantastic advice and a…
We were given fantastic advice and a very good quote for Jan 27 but unfortunately unable to go ahead at this time. Dylan was brilliant, took all our requests on board and drew up a fab itinerary, he was super friendly, efficient, polite, friendly yet professional. Will certainly be calling on him when we’re ready for our next trip.

Resposta da Bayfinch Holidays
Thailand
Dylan was very helpful and did everything that I asked for especially as I kept changing my itinerary.
A credit to the company.
Thank you Dylan.

Resposta da Bayfinch Holidays
Russel was very helpful and great…
Russel was very helpful and great information on booking a holiday to Disneyland paris. Very professional and polite definitely recommend if book a holiday through the company

Resposta da Bayfinch Holidays
Last October I contacted Bayfinch…
Last October I contacted Bayfinch Holidays to book a holiday for me & my husband to Malaysia, Singapore & Bali. Austin prepared a package with all Airport transfers, flights & hotels included but we requested him to upgrade the Villa in Bali to 5* which he did and we booked the holiday. He asked for a deposit which we paid.
We were due to fly on 23 March but unfortunately the US & Iran war started and Qatar Airways suspended all the flights to UAE which meant we either had to cancel the holiday or postpone. We would lose money and after discussion with Austen he advised us to wait till 18 Feburary.to make a decision. We contacted him and that time Emirates Airways had resumed some flights to UAE so he advised us to book on a flight on the same day 23 March instead.
He booked us on the Emirates flight without incurring extra payment because Bayfinch would apply for a refund from Qatar Airways later He also changed our Airport transfer time.
We thoughrly enjoyed our holiday and all the hotels were super.
Austin is a very knowledgeable Travel Consultant. Adam was very helpful when Austin was off.
I highly recommend Bayfinch holidays especially Austin who is now a good friend.

Resposta da Bayfinch Holidays
The junior travel advisor (Greg) helped…
The junior travel advisor (Greg) helped with my quote for a potential holiday to Thailand for my family of 4. The whole process was so simple and quick. Greg was very helpful and communication was very simple. We will definitely booking a trip in the not too distant future.
Richard whom helped me throw the…
Richard whom helped me throw the booking of my holiday. Was not just very helpful, but all so very keen to find me exactly what I was looking for . 5 islands in Thailand but alas 21 nights with quite hotels close to the beach ⛱️. I already got some of my paperwork. And looking forward to getting the rest of the information nearer to my departure date. And I will definitely be using this company again. Cheers Andy 🍻
Enquired about a Thailand holiday and…
Enquired about a Thailand holiday and spoke to Mark who was extremely helpful!
brilliant deal and amazing customer…
brilliant deal and amazing customer service thank you to richard and the team
I have just booked a holiday to Disneyland Paris
I have just booked a holiday to Disneyland, Jessica helped me tremendously throughout the process.Thank you for helping us to make a little girl very happy. Xx
Greg at Bayfinch holidays has been…
Greg at Bayfinch holidays has been extremely helpful and made my booking for my 5 year old and myself a pleasure not only did he get us the best price he also noticed I was travelling with my 5 year old he changed our flights so that we were not waiting in the airport and he made sure I didn’t have to deal with our luggage.
I honestly felt he made sure our holiday was well planned and stress free thank you for your excellent service and support and effort to help me..
Kind regards Logan c Lupson
Quick and easy to book, great customer service
I was recommended by a friend to use Bayfinch holidays, damien made me a personalised Disneyland Paris package very quickly and efficiently with several options as requested. It was so easy to book which made it even better. The package made for me was far cheaper than most quotes I had received.
Very happy with the customer service from Damien who was extremely helpful and friendly, would 100% recommend.
Great customer service
This week I made an inquiry about a trip to Japan. My contact at Bayfinch was Dylan and his customer service was outstanding. In a very short time he produced a full itinerary for me including return flights and details of all hotels which allow me to make an informed decision as to whether the tour was the right one for me. Dylan couldn’t have been more helpful and I was grateful for his knowledge, friendly approach and speed of response.
Excellent
Excellent! Very good value for money! Very good communication 🥰
Greg was very quick with initial…
Greg was very quick with initial contact and very thorough in occupying a quote that was 100% accurate in what I asked for, he has been very inclusive with keeping in touch about the holiday and customed any changes I have asked for,customer service has been spot on very polite and engaging
Very prompt with returning information
Very prompt with returning information
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