Awful company, despite contacting them by WhatsApp, email and their own customer support form no one replied about our lost parcel. Apparently they respond within 2 hours - do not believe what the... Ver mais
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Veja o que dizem as avaliações
I rarely leave reviews. I've recently ordered Beypazarı mineral water from Bazachi twice. I was quite hesitant about it at first, having read negative reviews; not to mention the product I'm ordering... Ver mais
I found Bazachi, after my online research! I have been online shopping with another company last 6 years, when I fed up their services and high price, I research another one and here I am. The... Ver mais
A empresa respondeu
Hello! I rarely write reviews. This was my first order. Perfect, precise packaging. Excellent products. The cheese is huge and delicious. In a separate cooler bag. My husband and I are planning... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Bazachi.com is a leading online retail company specializing in the sale of quality groceries across the United Kingdom. Established in 2019, we are dedicated to providing customers with convenient access to premium products while prioritizing freshness and customer satisfaction. Our curated selection of items encompasses pantry staples, fresh produce, gourmet treats, and specialty items, ensuring that every shopping experience meets the diverse needs and preferences of our clientele. With a commitment to excellence, transparency, and reliability, Bazachi.com has earned the trust of thousands of satisfied customers who rely on us for their grocery needs. Discover the convenience and quality of Bazachi.com today.
Informações de contato
Unit 4 Burrel Road, PE27 3LW, St. Ives, Reino Unido
- 01736 697355
- contact@bazachi.com
- bazachi.com
4,0
Muito Bom
320 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great products, great service
Great products, great service. My order had an item missing, when I informed them they sent a replacement order with speed and great customer care always updating me. 100% happy..you can only expect more orders
30 de março de 2024
Avaliação não solicitada
Trustworthy
I was craving good olives and goat cheese from home and noone else delivers these products but Bazachi. Even though there was a little hick up with the dhl delivery they solved it for me and sent a second delivery. Thanks so much to the team who responded to me. I will always order from Bazachi and recommend it to my friends.
22 de fevereiro de 2024
Avaliação não solicitada
Never ever write reviews but Bazachi…
Never ever write reviews but Bazachi customer service has been second to none. Firstly there was a mix up with the order which they corrected promptly, unfortunately the replacement came smashed (probably royal mails handling)
Contacted customer service again to let them know. I have just received another replacement very quickly. I will absolutely be shopping with Bazachi again. Thanks
28 de março de 2024
Avaliação não solicitada
Excellent company
Cannot fault Bazachi Ltd for quality of products and their prices…. The delivery service is fast and reliable…. Customer care was second to none.
Will be a returning customer
18 de março de 2024
Avaliação não solicitada
Çok iyi, hızlı teslimat süper
Tüm ürünler güzel ve iyi paketlenmiş şekilde elime çok kısa zamanda ulaştı teşekkür ederim
23 de fevereiro de 2024
Sent the wrong
Sent the wrong order I ordered cream of chicken and I received chicken noodle . Never got a reply when I sent a message about the mix up so had to give them away.
27 de fevereiro de 2024
Resposta da Bazachi ltd
Dear Shannon,
We sincerely apologize for the mix-up with your order. We're truly sorry to hear about the inconvenience you experienced. Unfortunately, we couldn't locate your order or find any messages from you regarding the issue.
Nevertheless, we're committed to resolving this matter for you. Please reach out to us directly with your order details, and we'll do everything we can to make it right. Your satisfaction is our top priority, and we value your feedback as it helps us improve our services.
We appreciate your understanding and look forward to the opportunity to rectify this situation.
Warm regards,
Bazachi Ltd
Customer Support Team
bazachi.com
Great product … fast delivery. Ace!
Product as described and arrived very quickly and well packaged.
27 de fevereiro de 2024
Brilliant fast service.
29 de janeiro de 2024
Amazing as always
29 de janeiro de 2024
Thank you!
Hello! I rarely write reviews. This was my first order. Perfect, precise packaging. Excellent products. The cheese is huge and delicious. In a separate cooler bag. My husband and I are planning a repeat order. I found flour and sunflower oil at a good price. I hope everything will be fine with this too and then we will definitely remain your regular customers. Further success! Katalin
15 de janeiro de 2024
Avaliação não solicitada
Resposta da Bazachi ltd
Dear Katalin,
Thank you for your glowing 5-star review of bazachi.com! We're delighted to hear your first order was a success, with perfect packaging and excellent products. We appreciate your trust and look forward to serving you again as regular customers. If you have any preferences or requests, feel free to let us know.
Best regards,
Abdulehed Abdulkayyum
bazachi.com Team
Very efficient no problems.
27 de janeiro de 2024
Prompt delivery
Prompt delivery, there was an issue with one of my items which was promptly resolved. Thanks
26 de janeiro de 2024
Transaction was all ok
Transaction was all ok, no issues; dispatch was on the slower side, delivery was OK.
26 de janeiro de 2024
DO NOT ORDER
I had ordered a 10 X 5 pack of gum called falim from this place and when I received it I realised they had given me a 2 X 5 pack which means I was 8 packs short and not only that the shipping was about £5 which is astonishing. If you can help with this please contact me
24 de janeiro de 2024
Avaliação não solicitada
Resposta da Bazachi ltd
Dear Harry Chillcott,
We sincerely apologize for the inconvenience you experienced with your order. We've already processed a replacement for the missing 8 packs of Falim gum via Royal Mail Next Day Service (Ref: FL 0692 0204 7GB), and we're pleased to confirm its successful delivery.
We understand the importance of your complete order and regret any frustration caused. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us.
Thank you for your understanding.
Best regards,
bazachi.com Team
Great selection, great service!
Great selection of items, outstanding customer support!
27 de dezembro de 2023
It's always a brilliant feeling and…
It's always a brilliant feeling and nice experience with bazachi.there service is excellent.i prefer them.
28 de dezembro de 2023
Resposta da Bazachi ltd
Dear Md Hossain,
Thank you for your kind words! We're thrilled to hear about your brilliant experience with bazachi.com. Providing excellent service is our top priority, and we appreciate your preference. If there's anything specific you enjoy or any suggestions you have, feel free to share.
Looking forward to serving you again!
Best regards,
bazachi.Team
Very good , Thanks for this service.
Very good 👍 Thanks for your service.
8 de janeiro de 2024
Avaliação não solicitada
Arla Pro Mozzarella Cheese Block 2.3kg
Item arrived next day very well packaged with chiller pack around the cheese.
Lovely cheese for pizza, freezes very well.
5 stars for an excellent product and service......
5 de janeiro de 2024
Resposta da Bazachi ltd
Dear McVitie,
Thank you for your 5-star review! We're thrilled to hear that your Arla Pro Mozzarella Cheese Block arrived promptly, well-packaged with a chiller pack, and met your expectations for pizza making. We appreciate your kind words about our product and service. If there's anything else you need or any specific feedback you'd like to share, feel free to let us know.
Best regards,
bazachi.com Team
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