A shopping experience fit for a billionaire. Great sale prices, great availability of sizes, really speedy delivery. Website navigation and ordering was simple and now I look really f***ing co... Ver mais
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Absolutely terrible company. Very disappointing experience from start to finish. The return process is extremely inconvenient and expensive for EU customers, and the whole experience feels completel... Ver mais
Non-existent customer service. Made an order and return within the 14-day timeframe and used tracked delivery. Package was delivered and signed for but no response from customer service ov... Ver mais
Terrible customer service. I purchased items and one didn’t fit so returned item on 27th December and I have not heard anything back! I have emailed every week since the return and no correspondence f... Ver mais
Detalhes da empresa
- Loja de Roupas
- também em
- Loja de Calçados
- Loja de moda feminina
- Loja de moda masculina
- Loja de roupa urbana
Informação fornecida por fontes externas variadas
Billionaire Boys Club and Ice Cream is an American and Japanese clothing retailer established by Pharrell Williams and Nigo, founder of clothing label BAPE.
Informações de contato
Mercer Street 7, 10013, New York, Estados Unidos
- bbcicecream.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
BEWARE DO NOT BUY FROM THIS WEBSITE
I ordered a tshirt and sent it back for a return they acknowledged the receipt of it but are still to refund me and it’s been about a month. I’ve sent several emails and had no response back. The customer service number +44 (0) 333 090 3167 just goes straight to voicemail and no one ever picks up.
Please avoid! I just wish I read other reviews on here before buying as they have had the same experience.
Terrible customer service
Terrible customer service, returned two items and received no refund until I had to threaten legal action
i m customer from canada order 496600 i…
i m customer from canada order 496600 i didnt received my order and customer service refuse to help me
Do not use this site - Unacceptable experience
I don't think there is any way I can provide constructive feedback on my recent experience. I got a pair of sneakers and wanted to return them because it was big. They have a fourteen-day policy return, but when I tried to do it, they told me I did not qualify and that it does not apply to final sales items. That was not clear at the time of the purchase and is not true because I paid the full price of the Item. Then I asked them at least for a store credit, but they also denied it. It's unacceptable that nowadays, you can not return, exchange, have a refund, or at least have a store credit. That makes you think that this is a systematic approach to keep your money. The service is aligned with this approach, too; they only respond to emails giving unclear and unacceptable explanations with unhelpful back and forth. They do not take or return your calls and their voicemail is always full. I strongly recommend to avoid using this site. Order #489367,
Brilliant all round!
Brilliant all round!
Ordered several items just before Christmas, they came the next day! Very happy!
Awful customer service very difficult to get refunds processed …
I have received an awful service from this company. I ordered some clothing for my son for Christmas and as the stock was selling out so quickly, when my order arrived we discovered the jeans were too small so we paid over £9 to send the jeans back on special delivery and immediately placed an order for a new pair, my return order has apparently even though been signed for and received is stuck in the warehouse due to delays and backlogs there and they can give me no timeframe as to when a refund will be received.
Being a new customer and spending well over £400 on two orders. This is how they treat their customers, disgraceful. Order number BBC118295
Torry wants his clothes
Torry wants his clothes, shoes, and all other things owed to him from billionaire boys club and ice cream.
Bad delivery
Site looks amazing, products are amazing. But the delivery and customer service are less amazing. Took over a month to arrive and very late response from the customer service.
Recommend to buy from a official reseller rather than the official site.
No response from customer service
No response from customer service. I have been contacting them at service at bbcicecream.com for 10 days straight to get authorization to return my items that are too big. Their phone number goes straight to voicemail and then it says their mailbox is full.
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