Britannia Bearsbys Avaliações 

405
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’m not a regular reviewer but these guys impressed me. The initial video call with Kieran, doing a walk through the house to see the scale of the task was easy. The quote was reasonable. The van and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very professional company from the start. Didn't feel pressured into going with them, unlike some of the firms we had quotes from. On the day of the move there was a bit of hanging around for the key... Ver mais

Avaliado com 5 de um total de 5 estrelas

These guys were amazing. The service from the initial phone call with Michael to the arrival of all our belongings was superb. Michael helped us to arrange dates that was compatible with our co... Ver mais

Avaliado com 5 de um total de 5 estrelas

A great team of removal guys! They had a real can do attitude particularly when we struggled to get some furniture out. They went above and beyond to help solve the situation. Move went smoothly and a... Ver mais

Detalhes da empresa

  1. Serviço de transporte e armazenamento de móveis
  2. Mudanças
  3. Loja de empacotamento e embalagens
  4. Transportadora
  5. Depósito
  6. Almoxarifado

Informação fornecida por fontes externas variadas

Britannia Bearsbys are a family run removals company based in Kent. After twenty eight years we have now grown into the largest moving company in our local area. In January 2015 we moved to our brand new office space and storage facility and can now hold just over 650 storage containers in house. We offer local removals, european removals and international shipping to anywhere in the world. All of our staff are full time Britannia Bearsbys staff, we use our own impressive fleet of removals vehicles and we are currently the most accredited moving company in our local area. We have a very good reputation and we do a good job which is why we decided to join trust pilot and show our customers what people have been saying about us. If you have any questions at all please don't hesitate to contact us. The most up to date information is displayed above.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

405 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(405)

48 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

Great service, the guys arrived on time, did a great do loading and unloading my items, would recommend them to my friends, family and anyone who asks you moved you. Thanks a lot for all your help.

13 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Bearsbys came to the rescue when I was…

Bearsbys came to the rescue when I was let down 3 days before our move by another removal company. They were very professional, took great care of our possessions, were happy and friendly and went the extra mile to make our moving day as stress-free as possible for us. Highly recommend!

29 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Clear and detailed information

Clear and detailed information. Very friendly and professional team. Handled our belongings with care and listened to us during the move when we wanted something moved to another room.

1 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delighted they handled our move

Really efficient process of booking and quoting for the move. Initially I thought a bit pricey but after a few quotes realised it was very competitive. And they were worth every penny! Nice people who worked incredibly hard over the move and were very respectful of all our belongings. Very impressive team and I am very glad we chose them to handle our move

1 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A richly deserved 5 Star Review

At very short notice Bearsbys were able to provide an excellent service. From the initial telephone contact,(plea for help) to the quote in about an hour, followed by confirmation of service almost immediately.
Removals team arrived on time, Pleasant and efficient taking care with our belongings, Packing and Loading.
Delivery team Friendly and Helpful ,with good humour, making a stressful day a more pleasant experience.

19 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bearsbys did an excellent job

Bearsbys did an excellent job. The removal team were friendly, helpful, respectful of our belongings and general caring. They went the extra mile to ensure the job went well. Always responsive to our requirements. We had 3,000 cubic feet of furniture and belongings. We had the bulk of our furniture export wrapped and carded and the job lasted 8 days. Not a single breakage, just one minor scratch which they quickly remedied by sending a french polisher to sort it out. My wife and I would definitely recommend them. NB I only write the occasional good review when the company has truly earned it....and they did

15 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent service. Good communication all the way from start to finish, and a reasonable price. Our possessions arrived safely in Italy and were unloaded by courteous and helpful men. We thoroughly recommend this professional company for international removals.

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service , the guys couldn’t have been more helpful and were extremely kind and cheery .
Made good suggestions and very professional but with a friendly approach

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service from start to finish

I can not fault a thing about this removal company and highly recommend it to anyone. They were on time, fast, efficient, with no breakages, and all were happy and friendly. The fact that there were 3 people in my chain using the same removal company assured me of the great reputation I had heard about from other people I know who had used them before.

1 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

About 4 days after contacting Britania…

I have no interest in starting a war of words with this company... I have far better things to do.

10 de outubro de 2024
Avaliação não solicitada
logotipo da Britannia Bearsbys

Resposta da Britannia Bearsbys

It is extremely disappointing to see this attempt to spoil our good reputation, particularly as it is rather a distortion of the truth.

We accept that we received your enquiry on Friday afternoon but as our sales staff do not work over the weekend, we telephoned you on Monday morning and left a message. On Tuesday we emailed you and the following day you replied to us requesting a visit from us. We immediately responded and offered you an appointment between 11.00am and midday the following day. We also asked you to supply your address. You replied to us to confirm all was ok. We emailed straight back to again request your address but unfortunately you did not send this until 12.10pm on the day of our arranged visit but after the arranged time. Clearly, we would not be able to visit at the arranged time as this had passed and so we immediately offered a new time which you declined.

With hindsight we could have been more pro-active in chasing you for your address but we asked twice and so were not sure if still wanted a visit.

We tried to contact you to discuss your review, but you put the phone down on us.

Although it is frustrating to get a bad review it is not a reflection of our fantastic customer service and does not accurately represent what happened.

We wish you well with your removal.

Avaliado com 5 de um total de 5 estrelas

A Huge Thank You to Britannia Bearsbys…

A Huge Thank You to Britannia Bearsbys for Their Outstanding Service!

We recently had the pleasure of using Britannia Bearsbys for our house move, and I cannot recommend them highly enough. From start to finish, the entire process was seamless, professional, and stress-free, all thanks to their brilliant team.

The packers were incredible! They were meticulous, efficient, and treated our belongings with the utmost care. Every item, from fragile glassware to large pieces of furniture, was handled as if it were their own. Their attention to detail and organizational skills made the packing process smooth and worry-free.

The movers were equally impressive. They arrived promptly, worked tirelessly, and maintained a positive and friendly attitude throughout the day. Navigating heavy furniture through tight spaces is no easy feat, but they did so with skill and precision, ensuring everything was delivered safely to our new home.

What really stood out was the team’s professionalism, communication, and commitment to making the move as easy as possible for us. Moving can be a stressful experience, but with Britannia Bearsbys, we felt completely at ease.

We are so grateful to Britannia Bearsbys for their exceptional service and would not hesitate to recommend them to anyone in need of a reliable, top-quality moving company. Thank you again for making our move such a positive experience!

19 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

To the brilliant Bearsbys Team 😊

To the brilliant Bearsbys Team 😊

My family and I wanted to extend a big THANK YOU to all involved in our super smooth move, your team are a credit to you. They were timely, polite and super professional, all experienced in their parts to play, which ensured we got moved to our new home exactly on time and all beautifully wrapped and protected.

Thanks again to you all, amazing service!!

16 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From start to finish this company has…

From start to finish this company has made our move stress free.
Dave and his colleague arrived promptly at 8.00am. They were courteous, polite and nothing was too much trouble.
Would recommend this company if you want your move to go smoothly.

5 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. I have moved many times over the years and this a first - nothing marked and nothing broken.

I used their packing service for delicate items. And I would recommend this service.

Excellent.

29 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Top movers

Really great team moved us, efficient but took the time to make sure everything was done right.

22 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

The best removal firm we have ever used…

We have moved several times and this company have been by far the best. They provided a comprehensive survey which proved to be accurate and kept us well informed throughout the process answering any questions promptly and considerately. The packers worked extremely hard and were friendly and polite and the movers were also amazing, loading and unloading efficiently and again working really hard despite the hot weather. They were also helpful, friendly and reassuringly good humoured and positive. This has therefore been the smoothest move we have had and we can’t thank them all enough for making that possible.

1 de agosto de 2024

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