Product took ages to be delivered. I even thought it was a scam website as there was no dispatch or delivery information. I contacted them via their website with no response. I also contacted them vi... Ver mais
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Veja o que dizem as avaliações
Website layout needs updating because typing in what you're searching for is difficult however order process was clear and quick. Quick delivery, value for money and good updates. Hair is fantastic qu... Ver mais
A empresa respondeu
Tried to phone company 0208 640 8595 at least 8 or 9 times during the week to find out if they had my order in stock! Nobody ever answered the phone on that number. So I Emailed them this morning & I... Ver mais
I ordered my parcel mid April but received it end of June after several complaints. Am glad customer care was okay, Somehow someone managed to reply me back. Truthfully, I lost hope and never kn... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Produtos de Beleza
- também em
- Fornecedor de Cosméticos e Perfumes
- Fornecedor de Extensões Capilares
- Fornecedor de Produtos de Beleza
- Loja de Cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
Beautizone.co.uk: Your One-Stop Shop for Premium Hair & Beauty Products. At Beautizone.co.uk, we specialize in offering a diverse range of hair and beauty products from hundreds of trusted brands. With over a decade of expertise in the Afro Hair & Beauty industry, we are dedicated to bringing you the best and most suitable products to enhance your beauty and confidence. Whether you're searching for premium haircare, skincare, or cosmetics, we’ve got you covered. Our website operates 24/7, providing you with the convenience of shopping whenever you like. Additionally, our friendly and knowledgeable customer service team is always available to address your questions, concerns, and needs. We pride ourselves on delivering an exceptional shopping experience, from easy navigation to fast and reliable delivery. We stock a wide variety of brands that cater specifically to Afro-American and multicultural beauty needs. Some of our top brands include: Hair Extensions & Accessories: Sensationnel, X-Pression, Cherish, Spectra, Impression Hair Care & Styling: Shea Moisture, Creme of Nature, Cantu, ORS, Aunt Jackie’s, Taliah Waajid Skincare & Cosmetics: Makari, Fair & White Paris, Clear Essence, Extreme Glow, Dark & Lovely, Otentika Hair Color & Treatments: Adore, Crazy Color Accessories & Tools: Wahl, Magic Accessories We are passionate about helping you discover products that suit your unique needs. Whether you’re looking to enhance your natural hair, explore new skincare solutions, or experiment with vibrant hair colors, Beautizone.co.uk is your trusted partner for all things beauty. Join our growing community of happy customers and shop with confidence knowing that your satisfaction is our priority. We also value your feedback and look forward to hearing about your experiences with us on Trustpilot!
Informações de contato
London, Reino Unido
- 0203 8244 944
- Support@Beautizone.co.uk
- beautizone.co.uk
2,5
Ruim
302 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 46% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Beautizone UK
Hi Olivia,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Prices were great delivery brilliant
Prices were great delivery brilliant. Really good service will definitely buy from them again.
3 de outubro de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi Vickie,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Great!
Everything i ordered came in the package and the lip gloss did not leak
2 de outubro de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
AMAZING!!!
Super quick and easy process. My items came early and were exactly what I need. Will Definitely be making my permanent go to for my hair dyes
4 de setembro de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Very helpful
Very helpful. Has good customer etiquette.
Would recommend Beautizone if I have to.
Thanks for your service.
3 de setembro de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Excellent service
I am a very satisfied customer indeed.
2 de setembro de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Great quality of hair
Website layout needs updating because typing in what you're searching for is difficult however order process was clear and quick. Quick delivery, value for money and good updates. Hair is fantastic quality, soft and exactly as described & shown on picture. Very happy, will order again.
17 de agosto de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We will definitely consider your feedback for our website.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Love love love this store!!
Love love love this store!!! This is my go to for all my beauty and hair supplies now, great range and prices, quick delivery. Soo happy I found this store
7 de agosto de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Means a lot. Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
My daughter is very happy with the…
My daughter is very happy with the product. Thank you
5 de agosto de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Efficient and quick delivery.
5 de agosto de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
very happy with service thank you…
very happy with service thank you graeme cummings
4 de agosto de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Very Poor or no Communication. Waiting for an order to be deliverd
Waiting for an order destination UK
I ordered a product from this website and paid £3.99 for the delivery. The Item I ordered showing In Stock when I placed the order and I just checked the product is still In Stock on their website. (it's been 9 days since I placed the order and still waiting to be delivered. Sent many emails to customer service but no reply. I'm going to request for a refund if I dont get the item delivered in next 2 days. Very poor communication and a complete waste of time... Just Avoid it if you can.
9 de julho de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi Firoz,
We are sorry for the inconvenience and hassle caused with your order.
We Trying our best to deliver the best customer experience we can during the Current Pandemic Situation.
We do apologies for the delay in getting your query responded.
I am happy to confirm we have resolved this issue and responded to your previous email sent.
Have a great day.
Kind Regards
Beautizone
Customer Support Team
Great product.
Great product.
Super fast shipping.
Will buy again.
6 de julho de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Couldn’t go wrong!
I looked all over for this one product I’ve used since I was young but then lost ways to get it, came across beautizone and found the same product which I am very happy with. The prices are low and the delivery isn’t much. I am very pleased with my experience and I have therefore recommended my family and friends to use this. Ordered Monday got it by Friday, even during this pandemic. I am very pleased and recommend to everyone! These are definitely my new hair people :)
3 de julho de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Quick arrival
The website was very user friendly. The costing is brilliant and the Items arrived really quickly. Thankyou, will recommend 👌🏾
30 de junho de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Quick delivery. Good customer service
Ordered from Beautizone for the first time this past week.The website was easy to use and their prices were competitive.
My order for several items was dispatched quickly and arrived in 2 days.
I was also impressed with their customer service. When there was an issue with 2 of the items in my order that appeared to be missing,I got in touch and they responded quickly and sorted out the problem right away with minimum fuss
Will order from them again in future andrecommend them to friends and family
29 de junho de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Waiting a order destination France
Hello,
I ordered few products from this website to be delievery in France (it's been 10 days that I have no answer from them) not even a word to say your package it's on the way.
Right now I'm still waiting for it, if I don't have further information from here to the 25th June I'm gonna make a refund.
22 de junho de 2020
Avaliação não solicitada
good service
i can say i was surprised with the service from the beginning till the end,they kept me informed about my package all the time and the products were neatly and nicely packed and with long term expiring. definitely ill make my shopping again on beautizonr
19 de junho de 2020
Avaliação não solicitada
Resposta da Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
A Experiência Trustpilot
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