Beautyforever Avaliações 1.604

So I have never had a bad experience with this company before but my last 2 orders from them have been bad. Communication has been a HUGE issue. After I emailed about a update on my package it took 3 days for response. And had issues with my package not showing up James and Daisy were not helpful AT ALL. They never responded back even when trying get information on my package when it said it was delivered and signed for. The hair is beautiful and lace is top notch. So I thought it was a fluck after actually receiving that package another day but I got no sympathy or help with that. Now with this order they said customization on one wig I ordered will take awhile did I want another length asked whats price difference and how long. Its been 4 days since I heard anything from them. They said they partial shipped my order but tracking number doesn't work. So I've just been extremely disappointed and frustrated with them and their lack of care of customer service. I probably after this order will NEVER purchase from them again although they have good prices and good quality hair. I just cannot deal with the not communicating with me when i have questions or concerns. Due to it being black friday and holiday sales i did give some grace but yea its just seem like they do not care at all. That right there just dont deserve my money and the 1st order I bought 3 wigs and The 2nd I bought 2. Soooo yeah they need to get it together!

Great customer service! The team reached out to me about a delay on my order and offered other options available. Very pleased with the service l. Will definitely order again.

I ordered a wig and it says shipped but only a shipping label what going on

My wig had not arrived to me or was stolen either way they were extremely helpful with getting a resolution for me

I had such a great experience the 1st time I ordered from here. My order arrived veryquickly. Unfortunately this time not as great as the item i wanted ws out of stock even though it was showing as in stock on website.
However, James was very helpful and had my order shipped out and handled promptly. Will definitely recommend Beautyforever

I love their wigs! Soft, beautiful hair, minimal shedding and great customer service!

Shipping wasn't long and the quality of the wig is amazing. I will be ordering again.

I ordered 2 wig didn’t verify the length and set them back and they’re gonna my money I was wondering where my new wig is I ordered it says it’s still in Georgia on the 23rd. Today is the 28th.

Very beautiful hair. And great Customer service. Very prompt on getting back in s timely manner.

The company as made sure to provide good service while maintaining the quality of their products

The communication with the team was astounding, I was contacted consistently until a issue with the mail carrier was resolved. I also appreciate the fact that contacting the company was seamless, and being able to speak with a professional representative that showed empathy. Beauty Forever will forever be a company I order from due to Service and Products being Quality.

Very responsive and ensured my issues were addressed promptly

I brought a Bob cut style that is gorgeous it's non slip very snugly and easy to mange into different styles the hair texture feels good i will definitely be ordering again
Thank you beauty forever

There are the best wigs natural human hair my wig had got stolen out of my building. I left Pacific instructions for the delivery guy did read instructions but beauty forever did replace it very good staff very helpful.

I’m giving a response to Beauty Forever here because I was asked to. I didn’t get a response from my personal email, so if this is how I’m going to receive a refund, I’m willing. My full name is Deborah Harris. I wasn’t allowed to use my email address here, so hopefully you can access my info otherwise. Order # BFM851478987459925933. Thanks in advance if I receive it.

Great customer service! Great quality hair.

Communication was great . And customer service was wonderful when I needed help.

Ordered a wig a month ago never received it.They refused to refund me I will never patronize this wig company again.I have ordered so many wigs from them to be given the runaround about an item I spent my money on.I keep checking tracking number it’s still saying label created but it has yet to be shipped out.A whole month and still nothing.Please just refund me my money!!!!!

Found the website on instagram in January and have been ordering ever since the hair quality is great nit easily tangled and last a long time not to mention they provide hair bags so you can have proper storage of the hair and not to mention their shipping time is on top of the game no delays I highly recommend.