I chose to buy direct from beautyrest, as the delivery and haul away we’re free. It did take many weeks before ultimate delivery, but the service was “White Glove”. Very professional. I purchased... Ver mais
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Veja o que dizem as avaliações
We could not have had a more positive experience. From the Warrantee Claim being accepted to the delivery being completed was all wonderful. Expect 5-7 days to hear back from warrantee submission?... Ver mais
the delivery from RXO was terrible. Cancelled at the last minute, on the first scheduled delivery date. The next available time was six days away after waiting two weeks already. Another day off work,... Ver mais
A empresa respondeu
The two star is because the bed size looks small in our bed frame compared to our old Stearns and Foster that fit perfectly!!! It looks stupid. Our bedroom set is from Thomasville furniture that cost... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis para Quartos
- também em
- Loja de Camas
- Loja de colchões
- Loja de Móveis
- Loja de Roupas de Cama
Escrito pela empresa
Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.
Informações de contato
2451 Industry Ave, 30360, Doraville, Estados Unidos
- 1-877-298-4955
- beautyrest.com
3,7
Bom
239 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The mattress is not firm
The mattress is not firm, and it is sagging. I don’t think it is a great product/ Client service the warranty.
22 de maio de 2026
Resposta da Beautyrest
Hi there, thank you for taking the time to review your Beautyrest Mattress. Your feedback is valuable to us. We are sorry to hear about your experience. If your mattress has developed a sag, it may have a manufacturing defect. If that is the case, we encourage you to reach out to Beautyrest to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
I purchased a beauty rest black through…
I purchased a beauty rest black through Rakuten. The day I made my purchase you were offering a substantial offer with them . When it came time for me to receive my 30% cash back offer through Rakuten you refused to acknowledge my purchase so I received nothing . I only purchased this because of the cash back offer. Now you dare to ask me how my purchase was . Why don’t you send me my cash back that you owe me then I’d be happy to provide you with a truthful review .
22 de setembro de 2025
Resposta da Beautyrest
Hi there, thank you for taking the time to review your mattress and your experience. Your feedback is valuable to us. We are sorry to hear about your experience. However, all cash back rewards for Rakuten must be processed by Rakuten directly. We apologize for the inconvenience. Due to our Beautyrest sleep trial, these orders sit in pending status for 90 days from purchase. For example, if you purchased a mattress on May 15th, you can expect to see the cash back hit your quarterly total on August 15th, as Rakuten pays out its cash back to members quarterly. We encourage you to reach out to Rakuten and escalate your concerns to avoid cash back issues in the future. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
very professional and extremely helpful. could not have done better.
Perfect customer service. professional and extremely helpful. Have always loved Beautyrest
22 de maio de 2026
Great service
Great service, best bed i have every owned, worth every penny, best sleep I've had in a long time
22 de maio de 2026
Terrible mattress I’m only 80 days in…
Terrible mattress I’m only 80 days in and I’m stuck with it since I returned the last beauty rest mattress that was sinking as well as this one is starting to sink and the company won’t let me exchange for another beauty rest mattress.
Save your money and go somewhere else I promise you will regret it.
They are not the old beauty rest mattress like back in the day
Read your reviews and do your homework
WASTE OF MONEY NOT WORTH IT!!!
20 de maio de 2026
Resposta da Beautyrest
Hi there, thank you for taking the time to review your Beautyrest Mattress. Your feedback is valuable to us. We are sorry to hear about your experience. If your mattress has started to sink, it may have a manufacturing defect. If that is the case, we encourage you to reach out to Beautyrest to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
Ordering through beautyrest.com is awesome…
Ordering through beautyrest.com is awesome a lot easier than dealing with the stores and the customer service is too notch! Also the 100 night sleep trial is awesome too! I got the series 1 plush Queen size the mattress is beautiful
Unfortunately for me I think it was to firm for me, I am going to do more research, possibly try different ones in stores and then reorder through beautyrest.com. It would be nice if they had their own store to try all the mattresses they sell staffed with people who can help you find the right mattress for you.
7 de abril de 2026
I have bought 5 pillows from Beautyrest…
I have bought 5 pillows from Beautyrest and love them all!!
19 de dezembro de 2025
I emailed customer support with no…
I emailed customer support with no answer on my ability to return the unused pillow. Do I now have an expensive pillow that I can’t use.
9 de abril de 2026
Resposta da Beautyrest
Hi there, thank you for taking the time to review your Beautyrest Pillow. Your feedback is valuable to us. We are sorry to hear that you have not gotten a response to your inquiry about processing a return. If you are still within your 100-Night Sleep Trial, you will still have the ability to return your pillow. Please fill out our return form here: https://www.beautyrest.com/pages/returns. We'll be happy to begin the return process for you. That way, you can work toward getting a pillow more suited to your sleep needs and start to get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
Order took 9 weeks and still did not…
Order took 9 weeks and still did not arrive. Got a refund and had to find another mattress but we saved 800.oo
15 de novembro de 2025
Resposta da Beautyrest
Hi there, thank you for taking the time to review your experience. Your feedback is valuable to us. We are sorry to hear that you did not have a great experience. But we are happy to hear that you received your refund, and can now work toward getting a mattress suited to your sleep needs. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
Finally a good night sleep
8 de maio de 2026
The foundation was well priced and…
The foundation was well priced and included delivery and set up.
16 de maio de 2026
Love the pillow
Love the pillow. I’ve had so many but this one is a definite keeper. I’ve never slept so well. No more stuff neck on awakening. I’m going to order another one. I highly recommend. This pillow does not disappoint.
1 de maio de 2026
Comfortable for the most part
Comfortable for the most part, but already has an indentation at the spot where I sleep. This is concerning for the long term.
9 de janeiro de 2026
Resposta da Beautyrest
Hi there, thanks for taking the time to reach out about your experience. Your feedback is very valuable to us. We are very sorry to hear that you have not received your items yet. We will have our team look into this, and we will reach out with an update as soon as possible. We thank you for your patience. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
I was suffering from constant Pain from the top of my head, to my feet.
I was suffering from constant, unforgiving neck pain and neuralia headaches. I had also been severely injured in an accident March 5, 2021. I spent 2 months in the hospital and Rehab. I still suffer from chronic back pain. I fell 3/28/2025 and caused compound fracture to my spine in Ts, As, and SI. Then Nov 24, 2025 I fell and fractured my left hip. I was in tears quite often. My Nephew took me to Roos to go and I laid on a Beautyrest adjustable bed that happened to have a Beautyrest pillow with perfect head and neck support. Game Changer. My neck hurts no where close to where it was. I went from a scale of 8-10 to 4 or so. And headaches? What headaches. Their customer service is top notch. Very respectful and helpful. Now, I am trying to save up for the Adjustable bed. When the salesman put b it on zero gravity I almost cried with joy. I am almost 67, but my body felt NO pain at that setting. Maybe I can play the lottery and win enough to buy one. Keeping my fingers crossed. It might take me 5 years to save up, but oh, how nice it will be to sleep in a bed pain free.
23 de novembro de 2025
I ordered a foundation which never got…
I ordered a foundation which never got delivered after waiting for 8 hours because it got damaged in transit. You reordered new one and again waited 5 hours and that one was damaged as well so it was never delivered either. Still do not have a foundation!
5 de fevereiro de 2026
Resposta da Beautyrest
Hi there, thanks for taking the time to reach out about your experience. Your feedback is very valuable to us. We are very sorry to hear that you did not receive your item. However, it looks like we were able to successfully process a refund for you. We apologize for the inconvenience, and we thank you for your patience. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.
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