Beautyrest Avaliações 

Great bed I slept very well at night and my bed came on time to my house

Was not impressed for the price. My dog now uses it.

Everything went wrong.
1. Never received a shipping notification, package could've been stolen.
2. Twin size hybrid mattress that i received was too short in length from what it's advertised on the box and website. Had to take pictures and send a video to prove that it was defective. Total waste of time.
3. Return service was a mess, twice had to schedule a pickup, and twice I was cancelled. Had to finally call them, they claimed some sort of ticket issue. Whatever.
4. Conclusion: hard working people out there,in these busy times that we're living,looking to buy a new mattress, save yourselves the headache and stress. Look elsewhere.

The representative that I spoke with, on the phone, lied about the price and would not honor the price he quoted me when I placed my order. He went on to say that he tried to give me the price he quoted, but when he went to enter it, the system would not allow him to give me the price he quoted. A real bait and switch

The delivery drivers, Ramon & his assistant, were very courteous & careful with the delivery of my new Beauty rest Black mattress.

No problem with delivery and the World Class med firm appears to be a nice mattress. However I feel the springs in my side. I’ve tried a latex 2” egg topper without any luck, next a 7 zoned soft topper. It helped with the spring feel but it hurt my shoulders. I just purchased a 3” memory foam and it bottoms out so I feel the springs. I’m still in the window to return so unfortunately it will probably go back. I would keep if the spring thing didn’t happen . I weight 115 lbs if that helps.

Photos and information were requested and sibmitted of large wrinkle on mattress top. Beautyrest kept me informed as to exchange for a new mattress. Outstanding customer service, especially rep stating her name and USA state calling from.I was informed of day and time of delivery, which occurred as described. My husband and I have had time to determine opinion on new, different mattress. No wrinkle, but mattress sleeps hot, and too firm. Oh well, maybe it's our old bones and joints.

They were very knowledgeable Helping with my warranty claim it’s very easy Thank you very much

Great customer service an I love my new mattress

The delivery was great.
The pillows are as described on the site. The pillows are exemplary in design, performance, and comfort. This brand of pillows is the only brand that we will purchase.

Good delivery and good customer service.
Warranty customer service department was very efficient and helpful.
My overall experience was very positive and very professional.

I the Holiday Inn Express in Andalucia Alabama and slept in the most comfortable bed that I’ve ever slept in. When inquired about it, I was informed there was a Guest Purchase program so of course I had to purchase one for myself!
Customer and delivery Service we’re great

They were very helpful in helping me with obtaining a reduction for the new mattress based on failure of an old mattress.
Delivery was very good

Was easy order and on time delivery

The replacement mattress is awful. I would not give this to someone for free, let alone charge someone for it. We already have a hole on it on both sides.
Poor quality.

Just as I ordered, extra firm. Great delivery service, fast and friendly.

Ordered a twin xl. Received a twin. Pain to exchange and still experiencing and issue even after talking to customer care and not unwrapping the product but being assured it was the correct product.

We love our mattress! It’s been 2 months since we got it and it has been a game changer. Maybe because our old mattress was trash. Delivery was exceptional. They took our mattress too.

Great quality Mattress, Customer service satisfaction, warranty is awesome, delivery was incredible.