I chose to buy direct from beautyrest, as the delivery and haul away we’re free. It did take many weeks before ultimate delivery, but the service was “White Glove”. Very professional. I purchased... Ver mais
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Veja o que dizem as avaliações
We could not have had a more positive experience. From the Warrantee Claim being accepted to the delivery being completed was all wonderful. Expect 5-7 days to hear back from warrantee submission?... Ver mais
the delivery from RXO was terrible. Cancelled at the last minute, on the first scheduled delivery date. The next available time was six days away after waiting two weeks already. Another day off work,... Ver mais
A empresa respondeu
The two star is because the bed size looks small in our bed frame compared to our old Stearns and Foster that fit perfectly!!! It looks stupid. Our bedroom set is from Thomasville furniture that cost... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis para Quartos
- também em
- Loja de Camas
- Loja de colchões
- Loja de Móveis
- Loja de Roupas de Cama
Escrito pela empresa
Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.
Informações de contato
2451 Industry Ave, 30360, Doraville, Estados Unidos
- 1-877-298-4955
- beautyrest.com
3,7
Bom
239 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was very quick and easy
It was very quick and easy. There no arguing over the problems we had experienced with the mattress. Although, I think the pictures did the talking. The delivery and pick up was very quick and accommodating. Nothing but compliments throughout the process. Thank you
23 de maio de 2026
This is a good company
This is a good company. I bought two beds from them and one bed was defective when i contacted Beautyrest they got the necessary information and promptly took care of the issue. I am very happy with this company and the beds we purchased. They were very professional all round even the delivery people were super nice.
30 de maio de 2026
It could not have been clearer an easier!!
It could not have been clearer an easier your Staff was Great to work with . They took care of Everything!! Deliver and place the new Mattress a took the other mattress out . They was in &out in 15 minutes, Thanks again
23 de maio de 2026
Beautyrest honored their warranty…
Beautyrest honored their warranty quickly and without hesitation. The customer service team responded to my correspondence very quickly and continued the communication until the issued was completely resolved.
8 de abril de 2026
Good customer service
Good customer service with recommendations on a mattress. Ordering was easy and delivery service very professional
26 de maio de 2026
Best pillow ever
29 de maio de 2026
The mattress is extremely comfortable
The mattress is extremely comfortable. I have a good night’s sleep every night. (Beautyrest World Class Hybrid, Level 4 Medium Apex Pillow Top)
24 de janeiro de 2026
Quality product at a reasonable price
Quality product at a reasonable price. The delivery person was top notch and friendly.
12 de maio de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Horrible junk ask for a replacement and…
Horrible junk ask for a replacement and have to waste hours of time on sending pictures and have to prove I’m not a liar the bed sagging and junk and I didn’t ever hear back from customer service
20 de março de 2026
Resposta da Beautyrest
Hi there, thank you for taking the time to review your Beautyrest mattress and experience. Your feedback is valuable to us. We are sorry to hear about your experience. If your warranty claim has not been processed yet, we will get to it as quickly as possible. We respond to our warranty claims in the order that we receive them, so we apologize if you have not received a response quite yet. However, once we process your warranty claim, if approved, you may qualify for that replacement mattress, which should help you get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
Down alternative pillows
Ordered 2 down alternative pillows. Shipping was quick and pillows are great, so much better than the foam pillows. Took a little breaking in but pillows are perfect now
16 de abril de 2026
The pillow is okay
The pillow is okay, but still not as good as the old Beautyrest Black
29 de maio de 2026
Resposta da Beautyrest
Hi there! Thanks for taking the time to review your Beautyrest Pillow. We truly value our customers' feedback and would love to learn more about your experience. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
I had a beauty rest pillow for years
I had a beauty rest pillow for years, loved it, needed a new pillow, had purchased at Walmarts, they don’t carry them now, bought 3 different ones, but none compared to my old pillow, decided to see if beauty rest had a website, and yes found the pillow I liked, very happy with it, comfortable, supportive and love it.
15 de janeiro de 2026
Jack was extremely knowledgeable and…
Jack was extremely knowledgeable and helpful one of best reps I've encountered
28 de maio de 2026
Beautyrest was very helpful in getting…
Beautyrest was very helpful in getting me another mattress because it was still under warranty. I just didn't like having to take pictures everyday not knowing what they are looking for. I thought itvwould have been better if someone came out to see the mattress. It finally worked itself out, except fir thus mattress is not as high and firm as what I had before.
5 de março de 2026
Better Rest
The company kept constant contact with me.
And assisted me with every step
And getting my new mattress, what was timely unacceptable.
29 de maio de 2026
Warranty replacement was completed on a…
Warranty replacement was completed on a timely basis
1 de maio de 2026
Resposta da Beautyrest
Hi there, thank you for taking the time to review your Beautyrest Pillow. Your feedback is valuable to us. We are sorry to hear that our pillow did not meet your sleep needs. We encourage you to reach out to Beautyrest to begin the return/exchange process. That way, you can work toward getting a pillow that is more suited to your sleep needs, which should help you get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
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