Very helpful staff. However, not easy to speak to a person when you call customer service for advice. Very competitive pricing - couldn’t find any product for cheaper elsewhere. Be sure to ask for... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Very helpful staff. However, not easy to speak to a person when you call customer service for advice. Very competitive pricing - couldn’t find any product for cheaper elsewhere. Be sure to ask for... Ver mais
A empresa respondeu
This company is fantastic! I made an error on my order and they corrected it right away so I could get exactly what I wanted. Fast email reply, fast shipping with tracking number . I’ll definitely be... Ver mais
A empresa respondeu
Great selection of grooming essentials, and the customer service is personable and reliable It’s hard to find a small family run business competing with the big American chains, so it’s great to f... Ver mais
A empresa respondeu
I have ordered many times in the past few years from BeautyWellness.ca. My orders have been consistently accurate and packaged with care. Shipping is fast. I have found their pricing is unmatched b... Ver mais
A empresa respondeu
BeautyWellness.ca offers leading brands in beauty & wellness products, at competitive prices, to customers across Canada. We strive to make our eCommerce business stand apart by delivering exceptional customer service. We aim to treat all customers, as we wish to be treated. We have about 2,000 products that range from cutting edge grooming tools and hair care products to spa day gifts and smart snacks.
77294 Courney Park, L5T 2P4, Mississauga, Canadá
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
J’avais fait une erreur dans un produit commandé et le changement s’est fait très facilement en leur écrivant par courriel, j’ai reçu ma commande rapidement aussi, bons prix bon service
Merciii

Resposta da BeautyWellness.ca Inc.
I would like to share my experience with BeautyWellness.ca following a recent purchase.
I was searching for a birthday gift for a friend and decided on a high-quality clipper and trimmer set, specifically the BaBylissPRO Duo Ergonomic Clipper & Trimmer. When I checked the manufacturer’s website, the product was unfortunately out of stock. However, I came across the same item on BeautyWellness.ca at a discounted price.
Before making a purchase, I reviewed customer feedback about the company and found that the majority of reviews were positive. This gave me the confidence to proceed with my order. During the process, I encountered a minor issue related to delivery timing. I contacted the company and spoke with Alex, who provided excellent customer service. He was attentive, understood my concern clearly, and resolved the issue promptly.
Overall, my experience was very positive. Based on both the competitive pricing and the high level of customer service, I would confidently recommend BeautyWellness.ca to anyone looking for quality products at a great value.
-P

Resposta da BeautyWellness.ca Inc.
Great prices, great service and they were very good with communication to make sure I got my package on time for a gift for my daughter. She was so happy with the purchase. Highly recommend this company. They really care about their customers!

Resposta da BeautyWellness.ca Inc.
I had a wonderful experience ordering from Beauty Wellness! I accidentally missed out on a 15% discount code and left a comment on their Facebook page about it. Their customer service team reached out to me directly and honored the 15% savings instead of the 9% I originally had. That is top-tier customer care! My order arrived quickly, and I am incredibly happy with the service. I will definitely be a returning customer!
This is my very first time purchase an item of this website. Wished I knew about this company before.

Resposta da BeautyWellness.ca Inc.
We worked with Alex and he was great! They got back to us very quickly and helped us with an issue we had with part of our order. We will be buying again

Resposta da BeautyWellness.ca Inc.
The best customer service I have ever had. A lovely family business that takes pride in their work! Products and price are unbeatable!!! Thank you so much!! And….. they are Canadian!!!!!! ❤️

Resposta da BeautyWellness.ca Inc.
I had a defect with the babyliss lo-pro compact that I ordered and I’ve very rarely experienced this level of customer service. I got an answer on a Saturday, which I was not expecting at all, but it showed that they really care about their products and clientele. I sent back the clipper and received a new one within a week. Couldn’t be happier with the communication!

Resposta da BeautyWellness.ca Inc.
At first, I was very enthusiastic about the product and placed several orders. However, I was deeply disappointed with my most recent order, as the product’s performance did not meet expectations. I contacted the company by email, and one of the representatives promptly reached out to me.
I discovered that once a product is sold, it cannot be returned unless it is defective. Therefore, I advise others to be cautious and avoid rushing into a purchase, especially since we cannot see the product in person and only rely on advertisements and pictures.
That said, I must mention that the person I spoke with was extremely respectful and polite. Unfortunately, despite the poor performance of the product, I am now forced to keep it and dispose of it because of its low quality and unsatisfactory performance.

Resposta da BeautyWellness.ca Inc.
Excellent service and great quality product! The trimmer machine arrived brand new, clean, and well packaged. The machine feels very high quality, works perfectly, and exceeded my expectations. Shipping was smooth, and I also appreciated that they provided tracking updates throughout the delivery process until the package arrived at my house. I’m very satisfied with my purchase and would definitely recommend this website to others looking for reliable products and professional service. J-P

Resposta da BeautyWellness.ca Inc.
The customer service is excellent. I had an issue with an order and they were on top of it! Service like that is hard to find these days, will be a repeat customer!

Resposta da BeautyWellness.ca Inc.
In the beginning I was kind of nervous due to how new is their website and everything, it was my first time buying online in Canada as a newcomer. But now I can say that I will definitely still buying here. In addition, Alex provides an excellent customer service. It helps a lot to be sure regarding your shopping.

Resposta da BeautyWellness.ca Inc.
Fast delivery $good product!😊

Resposta da BeautyWellness.ca Inc.
Muy buenas maquinas y la entrega muy a tiempo

Resposta da BeautyWellness.ca Inc.
I have been a customer for quite sometime. Great prices, great products, fast delivery and top notch customer service. I had a problem with a product and within an hour of contacting them through email they had it refunded! And they also boosted my accoumt with extra points. Highly recommend! I will forever be a customer.

Resposta da BeautyWellness.ca Inc.
My son is an aspiring barber. BEAUTYWELLNESS.ca will be his new go to for all his barbering needs. Quick friendly customer service is something that is lacking from so many businesses these days, the quick response and help from Alex is truly appreciated!

Resposta da BeautyWellness.ca Inc.
I ordered a BaByLissPro BlackFX Trimmer as well as the double foil BlackFX shaver. Both products came FAST and brand new (as expected). The price beat Amazon and many other retailers I was looking to purchase from. Amazing products, amazing price and AMAZING customer service. I am already planning my next order! Thank you BeautyWellness.ca

Resposta da BeautyWellness.ca Inc.
Had an issue with a recent order where a 15% discount was overlooked. I reached out and Alex was extremely helpful in getting the problem resolved and refunded me accordingly. Great customer service.

Resposta da BeautyWellness.ca Inc.
Love the service took only 2 days to arrive and replied to my questions right away

Resposta da BeautyWellness.ca Inc.
Amazing experience! Alex provided outstanding customer service, the product quality is great, and shipping was super fast. I’ll definitely be ordering again!
Totally recommended!

Resposta da BeautyWellness.ca Inc.
Great service, I always order from here. Best prices and free shipping!

Resposta da BeautyWellness.ca Inc.
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