Homesure Avaliações 141

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have recently had a New Front door and two downstair windows fitted at our property by Homesure. We are very pleased with the improvement this has made to our home. The quality and workmanship is... Ver mais

Avaliado com 5 de um total de 5 estrelas

had jake and martin round the last 2 days fitting all new windows and doors to my bungalow and they were 2 of the nicest guys you could have in your house.job was done to a high grade of professionali... Ver mais

Avaliado com 5 de um total de 5 estrelas

Duncan and Julian were great guys living on a old persons residential block nothing was too much trouble polite and courtious all the time Sam and Jamie great guys the same as above both set of guy... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from this Company. I required a full set of windows which I divided into to 2 sets of work, which the Company was happy to do. All the staff I dealt with were very professional a... Ver mais

Detalhes da empresa

  1. Serviço de instalação de janelas

Escrito pela empresa

We supply and install UPVC windows and doors throughout Norfolk, Suffolk Cambridgeshire and Lincolnshire. From the very first visit to your home, to the completion of the project, we’ll be with you every step of the way.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

141 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Advertised via illegal phone calls

I recently received another illegal marketing call to my TPS listed phone from "David" advertising new windows and doors. This is the 5th call from these people and I've tried asking to be removed from their list, tried hanging up, and tried being rude. Still the calls come.

The first few were from a real person, but this last one was clearly an AI bot. I feigned interest and Chloe from Behomesure.co.uk phoned me back 30 minutes later.

Behomesure know that these "leads" are generated from illegal phonecalls, but still continue to buy them. Hence the bad review.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We have recently had a New Front door and two new windows

We have recently had a New Front door and two downstair windows fitted at our property by Homesure.
We are very pleased with the improvement this has made to our home. The quality and workmanship is superb, so we’ve arranged to have three more fitted. Thanks also to Sales Agent who was very informative and helpful. The fitters who did an excellent job. Everyone involved were very polite and friendly. We would highly recommend.

21 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional, hardworking staff and quality product

We needed to upgrade 9 windows and 2 doors in our Louth home and Homesure did a very good job of measuring and pricing, including a useful discount. Staff were professional and polite and the two installers, Sam and Jamie, worked very hard for two days and didn't leave until late in the evening to ensure the work was fully completed, including cleaning up.

9 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

windows and doors fitting.

had jake and martin round the last 2 days fitting all new windows and doors to my bungalow and they were 2 of the nicest guys you could have in your house.job was done to a high grade of professionalism and it was exactly what i wanted having been in the building trade myself.cant fault anything they did from fitting to cleaning up after themselves

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional service and quality

Excellent service from this Company.
I required a full set of windows which I divided into to 2 sets of work, which the Company was happy to do.
All the staff I dealt with were very professional and the fitters in particular were very friendly and hard working and were very good at cleaning up afterwards making an easy time for me - so very pleased I choose HOMESURE
In fact I have now asked them to do front and kitchen doors and Patio sliding door

4 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super EFFICIENT!

Martin and Jake were super efficient and very polite. Their work was exemplary.
They were focused and took time to do the extra points eg. Flushing and trimming the door frames. You really wouldn't know they had been working on front and back door and window frame. I'm delighted. Thank you.

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A company in which we feel confident.

The two men who installed our windows were efficient, polite and friendly. The final job looks very professional. We were a bit nervous about spending so much money but it probably had to be done and we consider it to be a good investment for the future.

13 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Having previously experienced window…these are on a different level

Having previously experienced window replacement with another Company in my previous home, I decided to go with Homesure after reading their reviews . Got to say I was not disappointed .

From the agents coming out to sign me up to Jake and Martin doing the manual
Work I have been left satisfied with this company .
Still cannot believe how quickly the whole the process was . The highlight for me.were the duo who did the installation . Martin & Jake.
.. the standard of the work from from these 2 is superb . And the time it took. Was so quick .
Polite happy attitude goes a long way in my book .and they were .

and Henry the hoover played his part before they left .
Couldn’t ask for more .

The windows themself changed the whole look of the rooms where installed .

Will be asking for these two when I book other windows in my home to be changed . Thanks guys . Please don’t get the winning numbers yet . Give me time to save up for the other windows .

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company is highly recommended

This company is highly recommended, we had new windows and front door fitted, the experience was absolutely perfect, the fitter's Martin and Jake were exceptional, they were well mannered and polite, they left our home clean and tidy, I cannot thank them enough. Well done Martin and Jake.
Regards Pete and Jean Lepage.

31 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Duncan and Julian Sam and Jamie

Duncan and Julian were great guys living on a old persons residential block nothing was too much trouble polite and courtious all the time
Sam and Jamie great guys the same as above both set of guys cleared up all mess not that there was a lot all rubbish taken away which keeps duty manager and other residence off my back
We had a little problem but staff in office were quick to sort it out well done to all involved
Thanks guys

31 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Kennel door and windows

The whole process was easy got the windows and doors fitted in two days by Jamie and Sam they were very tidy and did an amazing job I am very pleased with the results and would recommend this company .

31 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Installation

Installation, was great the crew arrived on time both days. They were working non stop no distractions like mobile phones. Explained what they were doing and when they were doing it so I could plan my day as to which room they were going to be in. Great clean up no mess left. I am very pleased with my new windows and front door.

14 de março de 2026
Avaliado com 5 de um total de 5 estrelas

I HAVE HAD NINE WINDOWS AND ONE DOOR…

I HAVE HAD NINE WINDOWS AND ONE DOOR FITTED BY HOMESURE AND AM VERY HAPPY. PATRICK AND LUKE WERE VERY POLITE AND ALSO VERY HARD WORKING. THEY DIDN'T EVEN STOP FOR A LUNCH BREAK. MY CONSERVERTORY IS LOVELY AND I SIT IN THERE EVERY DAY. I CERTAINLY RECOMMEND THEM.

9 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing and Respectful

Duncan and Julian were absolutely fantastic, very respectful of my property and more than willing to answer any questions I had

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Homesure

Resposta de Homesure

Thank you very much for your kind words, we really do appreciate it. Best wishes from all at Homesure.

Avaliado com 5 de um total de 5 estrelas

The fitter were extremely tidy in…

The fitters were extremely tidy in their work. Absolutely no mess left.
Extremely pleased with the outcome I had all the windows as well as back and front doors replaced. Excellent job.

14 de março de 2026
Avaliação não solicitada
logotipo da Homesure

Resposta de Homesure

Thank you very much for taking the time to leave us a review. We really appreciate it. Best wishes from all at Homesure.

Avaliado com 5 de um total de 5 estrelas

Awesome

From start of the initial quoting to finish, I couldn't fault this company in any way. Julian and Douglas were absolutely amazing and are a credit to your company. My windows look amazing and I couldn't be happier. Would definitely recommend.

4 de março de 2026
Avaliação não solicitada
logotipo da Homesure

Resposta de Homesure

Thank you for your wonderful review. We will pass all of your kind comments on to the team, it really does mean a lot. Best wishes from all at Homesure.

Avaliado com 5 de um total de 5 estrelas

The fitters came on time

The fitters came on time , very polite, kept us informed if any issues, kept it clean and tidy

27 de fevereiro de 2026
logotipo da Homesure

Resposta de Homesure

Thank you for your kind worlds. We appreciate your custom and review. Best wishes from all at Homesure.

Avaliado com 5 de um total de 5 estrelas

Great blokes Douglas and Julian proper…

Great blokes Douglas and Julian proper professional .well done no mess ,we are both well pleased with the work carried out by yourselfs.Thank you once again .Rob and JEAN

5 de março de 2026
logotipo da Homesure

Resposta de Homesure

Thank you very much for your 5 star review. The whole team really appreciate it and wish you all the best.

Avaliado com 1 de um total de 5 estrelas

Unethical. Avoid.

This company uses an agency who cold-call random numbers to try to get leads. The agency uses an AI agent. They use fake inbound numbers. They call people who are registered with the Telephone Preference Service.

This sort of behaviour should not be condoned. Avoid using Homesure.

I originally posted this review on 10 February.

TrustPilot contacted me say that Homesure are claiming that I have posted the review against the wrong company.

I am certain that it was Homesure that contacted me. I spoke to two different people who identified themselves as being from Homesure. A salesman called me from her mobile and gave me her name. I called Homesure on the landline number published on their website. The woman who answered the landline confirmed that the salesman who contacted me works for Homesure.

Edited to add:-

I'm glad to see that Homesure now accept responsibility for using an agency that cold calls people who are registered with the TPS, after initially trying to claim that I had reviewed the wrong company.

Unfortunately, it is impossible for consumers to identify the agency involved as they use fake telephone numbers and refuse to identify themselves when asked.

I would not do business with any company that tries to get customers this way.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Homesure

Resposta de Homesure

Thank you for updating your review. We would like to clarify the circumstances so that readers have an accurate understanding of what occurred.

Homesure does not engage in random cold calling of Telephone Preference Service (TPS) registered numbers. Like many companies in our sector, we occasionally purchase customer enquiries from third-party marketing providers who confirm that individuals contacted have given consent to be approached about home improvement services.

In this instance, we received what appeared to be a genuine enquiry through one of these providers. Our sales manager then telephoned to confirm whether it was convenient to arrange an appointment, which was accepted. Our consultant subsequently attended at the agreed time.

When there was initially no answer at the door, our consultant briefly called the contact number provided simply to check that she was at the correct address. It was at that point that it became clear that there had been a misunderstanding regarding the original enquiry.

As soon as the matter was raised with us, we immediately instructed the marketing company involved to permanently suppress the number in question and asked them to reconfirm their compliance procedures.

We take compliance and responsible marketing very seriously and would never knowingly contact individuals who have not consented to being approached. If an error occurs within a third-party marketing process, we act promptly to ensure it is addressed.

We remain committed to operating ethically and transparently and are always happy to discuss concerns directly.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais