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BELAY Avaliações 

58
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Belay has been EXCEPTIONAL to work with. From Dana our sales consultant to Sally our Success Parter, Brooke our bookkeeper, Kim for paryroll and Carol, Crystal, Elizabeth and Kim with our tax team a... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I was paying 8,500 a month. I found out my assistant was actually only being paid 3,800. Ok. Charging a premium makes sense. Belay needs to make a profit. But more than 50% when to them? And then I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently started working with Belay to find an assistant. There were a few small hiccups during onboarding while we worked through initial expectations, but their team was extremely thorough and he... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I enjoyed everyone I talked to. They asked thoughtful questions, listened well, and utilized their experience and expertise when needed as well. And the end result is that they paired me with some... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço B2B

Escrito pela empresa

If you’re busy growing an organization, you know finding the right help is difficult, and once you realize you need support, the last thing you have time for is a lengthy hiring process. Job postings, interviews, and references take up valuable time you’d rather spend on growing your organization. BELAY can help. Since 2010, BELAY’s flexible staffing solutions have enabled thousands of leaders — across hundreds of industries — to delegate the details and focus on what matters most. Need a Marketing Assistant for your legal practice, or an Executive Assistant for your nonprofit, or a Personal Assistant for you and your brand? We’ll connect you with a dedicated partner who understands your world, so you can lead with confidence. Or maybe you need monthly reconciliations, budgeting help or high-level financial strategy. BELAY scales with you every step of the way. From bookkeepers and CPAs to fractional CFOs and more, our U.S.-based Financial Experts give you the clarity you need to grow without the full-time overhead. With an award-winning culture and employee satisfaction rate, BELAY attracts the best. And our standards are high – with a lower acceptance rate than Harvard. We have the nation’s largest pool of exceptional, U.S.-based professionals ready to help you transform the way you work. Get matched in as little as a week. Find your right hire — right now — with BELAY.

The BELAY Right-Fit Guarantee

The BELAY Right-Fit Guarantee: If your first match isn’t the right hire, we guarantee a hassle-free rematch anytime at no additional cost.

BELAY’s matching process is proven and true. With a 93% first-match success rate, we feel confident that we can find the right solution for your needs. If you do fall into the small percentage of people who are not satisfied with their BELAY hire, you are protected by the BELAY Right-Fit Guarantee. If your first match doesn’t fit your needs or your personality at the end of 30 days, we guarantee a hassle-free rematch. That means you don’t have to fire your first match or search for a new hire – we take care of all of that, and we do it at no additional costs with as little downtime as possible so that you can get back to doing what you do best. Over the past decade, we have successfully matched over 10,000 busy leaders like you with the solution they needed, and we’re confident that we have your right hire in our bench of over 2,000 exceptional professionals. But we understand as a leader, you’re used to making the decisions, and it takes some trust to hand over a decision as big as this one to someone else. That’s why we make this guarantee — because your peace of mind is important to us.

Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

58 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(58)

56 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Exceeded expectations

I am impressed that they matched me the first time with my assistant. She is amazing and is catching on very quickly. Our rep Hannah does a great job!

29 de agosto de 2026
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Resposta da BELAY

Thank you, Michelle! Finding the right assistant on the first match is *exactly* what we hope for.

We're grateful to be part of your team and look forward to supporting you as our partnership grows!

Avaliado com 3 de um total de 5 estrelas

Price to high

Price to high, follow up to aggressive an over all the communication was strong but I didnt see the value for that much of an investment per month.

27 de agosto de 2026
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Resposta da BELAY

Thank you for your honest feedback, Deb.

We appreciate you taking the time to consider BELAY and hope you find the right partner for your business!

Avaliado com 5 de um total de 5 estrelas

Mortgage Advisor

The entire Belay team has been incredibly helpful. I'm excited to see the progress we make together.

19 de agosto de 2026
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Resposta da BELAY

Thank you for this, Jonathan! We're grateful to be a part of your team.

We're so excited about what's ahead, and we'll keep showing up for you every step of the way!

Avaliado com 5 de um total de 5 estrelas

Thorough vetting and onboarding…

Thorough vetting and onboarding experience to match me with an experienced assistant who was ready to take over from Day 1.

6 de agosto de 2026
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Resposta da BELAY

Thank you so much for sharing this, Phillip!

We're thrilled our vetting and matching process set you up with the right assistant from day one.

Welcome to BELAY!

Avaliado com 5 de um total de 5 estrelas

Belay has been EXCEPTIONAL to work…

Belay has been EXCEPTIONAL to work with. From Dana our sales consultant to Sally our Success Parter, Brooke our bookkeeper, Kim for paryroll and Carol, Crystal, Elizabeth and Kim with our tax team and anyone I missed. I have had so much help and contacted all of the facets of my business
I have been pleased beyond my expectations. Had I known this process would be so simple and the people so helpful, I definitely would had hired them sooner! Thanks to everyone!

12 de agosto de 2026
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Resposta da BELAY

Well, now we're blushing — THANK YOU, Jonnie! You just made our whole weekend!

We're so grateful you took the time to share this. I made sure to share this with your entire team so they could float into the weekend, too!

Knowing that you felt supported across every part of your business, from sales through bookkeeping, payroll, and tax, is exactly what we hope for every client.

Thanks for being part of the BELAY family!

Avaliado com 5 de um total de 5 estrelas

Effective and Efficient Talent Identification

Belay has a proven process for efficiently and effectively pinpointing the right talent. Our rep Makeda listened to our needs, grasped our company's values and team personality and identified an operations expert whom I believe will meld seamlessly into our culture while adding immediate value.

30 de julho de 2026
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Resposta da BELAY

Thank you, Cadey!

We're so glad Makeda took the time to truly understand your company's values and team personality.

That kind of intentionality is exactly what we aim for! We so appreciate you sharing this and look forward to continuing to support @properties Christie’s International Real Estate!

Avaliado com 5 de um total de 5 estrelas

Smooth start!

Everything has been smooth and easy to follow so far. Becky has been very helpful. We are still in the onboarding process, and getting set up with my assistant. Communication has been good, clear, and helpful. Looking foward to next steps!

29 de julho de 2026
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Resposta da BELAY

Thank you so much for sharing this, Luke!

We're thrilled to hear Becky's made your onboarding experience smooth, clear, and easy to follow. Getting set up with the right assistant is such an important first step!

We're looking forward to supporting you through the next steps and beyond. Welcome to the BELAY family!

Avaliado com 5 de um total de 5 estrelas

Smooth Process

The team has excellent communication and makes the entire process feel smooth!

15 de julho de 2026
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Resposta da BELAY

Thank you so much for sharing this, Ashlyn! We're glad the process felt smooth and that our communication met the mark.

We look forward to continuing to support you and Memphis Lift Action Alliance!

Avaliado com 1 de um total de 5 estrelas

Very poor quality of candidates…

Very poor quality of candidates presented

23 de julho de 2026
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Resposta da BELAY

Thanks for sharing your feedback, Niren.

We take pride in the caliber of talent we bring to every client, which is why we matched you with an Executive Assistant candidate with over 20 years of experience.

Matching the right fit takes close collaboration, and we always aim to provide our clients our most qualified candidates.

We wish you and RA Inspired Leadership all the best, and we're grateful for the chance to have worked with you.

Avaliado com 5 de um total de 5 estrelas

I enjoyed everyone I talked to

I enjoyed everyone I talked to. They asked thoughtful questions, listened well, and utilized their experience and expertise when needed as well.

And the end result is that they paired me with someone who was able to start taking work off of my plate immediately.

10 de julho de 2026
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Resposta da BELAY

Wayne, thank you so much for this — it genuinely made our whole day!

Getting the questions right and finding someone who could take work off your plate immediately is exactly what we aim for every time, so this means *everything* to us.

Thank you for trusting BELAY. We're thrilled to be working with you!

Avaliado com 1 de um total de 5 estrelas

I was paying 8,500 a month

I was paying 8,500 a month. I found out my assistant was actually only being paid 3,800. Ok. Charging a premium makes sense. Belay needs to make a profit. But more than 50% when to them? And then I asked my assistant what type of training does she get each month and she said none. At that point, I felt bamboozled.

And based on their response, they missed my point. My assistant wasn't getting any additional support from Belay to justify her not getting a higher percentage of my payment.

16 de julho de 2026
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Resposta da BELAY

John, thank you for taking the time to share this, and for the season you partnered with BELAY.

As a business owner, you understand more than most that what is billed supports countless business functions, such as the broader team behind the partnership, including the people who recruit, match, and support you and your assistant day-to-day.

We're grateful for the opportunity to have served you, and we wish you well!

Avaliado com 5 de um total de 5 estrelas

Personalized approach

The personalized matching and thoughtful approach to learning the needs of an organization, as well as the people and personalities to be supported, is excellent!

4 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Lauren took the time to understand…everything!

Lauren took the time to understand exactly what I was looking for and knocked it out of the park finding me someone that was proactive, communicative and personable. I have been very pleased with my choice to use Belay!

7 de julho de 2026
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Resposta da BELAY

Thank you so much for sharing this, Angel!

We're thrilled Lauren took the time to really listen and understand what you needed before making a match.

Proactive, communicative, and personable is exactly the kind of support we aim to deliver, and we're so glad it's showing up in your experience with us. We'll be sure to pass along your kind words to Lauren. We're grateful you're here!

Avaliado com 4 de um total de 5 estrelas

Super happy with our BELAY team member

The process was really smooth, and I love our VA - she's wonderful. BELAY did a great job finding us the right person for what we needed.

In terms of the support on the BELAY side. Everyone I've engaged with has been super nice and helpful. I felt like I was really listened to and my needs were taken seriously. There were some opportunities for more communication - when I had my initial KO, I would have loved more hard materials to reference that included BELAY's full offering - options, policies, etc. Separately, when I was told they found our VA and set up a KO call, it was not at all clear that call would be their first day (I assumed that would be something we would agree on), so I was scrambling to get an onboarding plan together. It's worked out, but I think there could have been more support in those areas. Otherwise, great!

20 de junho de 2026
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Resposta da BELAY

Thank you so much for taking the time to share this, Erica! Reviews like yours make a real difference for our team and for clients like you.

We're so glad your VA has been such a great match. It's always a gift to hear what things look like from the other side, so we can keep raising the bar on what you experience with us. Please know your feedback has been heard!

Thanks again for the kind words about your VA and our team. We're grateful to have you with us!

Avaliado com 3 de um total de 5 estrelas

great customer service

great customer service, pushy sales process and your cost was extremely high, $4k/ month for 20 hrs, vs $2k/month for 40 hrs.

I am going to try the 40 hr first with another company.

13 de junho de 2026
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Resposta da BELAY

Pete, thanks for the honest feedback, and glad the service side landed well for you!

It's true we're a premium service, and our pricing reflects senior-level strategy, partnership, and execution.

We wish you and the new team the best. But if it doesn't work out, our door's always open and we'd love to have you back!

Avaliado com 5 de um total de 5 estrelas

Great people

Great people, great process and so far exactly what I was looking for in terms of support!

27 de maio de 2026
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Resposta da BELAY

This made our day, Nate! Thank you so much. Hearing that the people, the process, and the support are all hitting the mark for you is the best feedback we could ask for. We're thrilled to have you with us and can't wait to keep it going!

Avaliado com 5 de um total de 5 estrelas

Belay delivers deep expertise at a great value

I've had the pleasure of working with Belay for 7 years, from near-zero revenue startup, to acquisition, through integration into a global corporation. Belay has been one of our best value-add partners throughout the entire journey. While smaller orgs may think of Belay as just fractional help before hiring full-time staff, Belay really adds it value by offering a robust team with varying levels of expertise, allowing Belay to resolve very complex issues by circulating tricky questions throughout their greater team. Our investors were also very content knowing that Belay partnered as an independent 3rd party who would only approve and deliver financial statements that followed all accounting principles.

6 de julho de 2026
Avaliação não solicitada
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Resposta da BELAY

Thank you for this incredibly kind and generous review, Elliott. Seven years is a long partnership, and we're grateful for the trust you've placed in us through every stage, from early startup through acquisition and integration.

We're especially glad the depth of our team came through in your experience. Circulating tough questions across varying levels of expertise is exactly how we aim to work, and it means a great deal to hear it made a difference. The same is true for the confidence our independence gave your investors. Trust is never something we take for granted.

Thank you again for taking the time to share this. From all of us at BELAY, we appreciate you!

Avaliado com 1 de um total de 5 estrelas

stop emailing me

28 de maio de 2026
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Resposta da BELAY

Of course! We'll remove you from our lists. This was due to a system error, and we apologize for the inconvenience!

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