Belay has been EXCEPTIONAL to work with. From Dana our sales consultant to Sally our Success Parter, Brooke our bookkeeper, Kim for paryroll and Carol, Crystal, Elizabeth and Kim with our tax team a... Ver mais
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Veja o que dizem as avaliações
I was paying 8,500 a month. I found out my assistant was actually only being paid 3,800. Ok. Charging a premium makes sense. Belay needs to make a profit. But more than 50% when to them? And then I... Ver mais
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We recently started working with Belay to find an assistant. There were a few small hiccups during onboarding while we worked through initial expectations, but their team was extremely thorough and he... Ver mais
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I enjoyed everyone I talked to. They asked thoughtful questions, listened well, and utilized their experience and expertise when needed as well. And the end result is that they paired me with some... Ver mais
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Detalhes da empresa
Escrito pela empresa
If you’re busy growing an organization, you know finding the right help is difficult, and once you realize you need support, the last thing you have time for is a lengthy hiring process. Job postings, interviews, and references take up valuable time you’d rather spend on growing your organization. BELAY can help. Since 2010, BELAY’s flexible staffing solutions have enabled thousands of leaders — across hundreds of industries — to delegate the details and focus on what matters most. Need a Marketing Assistant for your legal practice, or an Executive Assistant for your nonprofit, or a Personal Assistant for you and your brand? We’ll connect you with a dedicated partner who understands your world, so you can lead with confidence. Or maybe you need monthly reconciliations, budgeting help or high-level financial strategy. BELAY scales with you every step of the way. From bookkeepers and CPAs to fractional CFOs and more, our U.S.-based Financial Experts give you the clarity you need to grow without the full-time overhead. With an award-winning culture and employee satisfaction rate, BELAY attracts the best. And our standards are high – with a lower acceptance rate than Harvard. We have the nation’s largest pool of exceptional, U.S.-based professionals ready to help you transform the way you work. Get matched in as little as a week. Find your right hire — right now — with BELAY.
The BELAY Right-Fit Guarantee
The BELAY Right-Fit Guarantee: If your first match isn’t the right hire, we guarantee a hassle-free rematch anytime at no additional cost.
BELAY’s matching process is proven and true. With a 93% first-match success rate, we feel confident that we can find the right solution for your needs. If you do fall into the small percentage of people who are not satisfied with their BELAY hire, you are protected by the BELAY Right-Fit Guarantee.
If your first match doesn’t fit your needs or your personality at the end of 30 days, we guarantee a hassle-free rematch. That means you don’t have to fire your first match or search for a new hire – we take care of all of that, and we do it at no additional costs with as little downtime as possible so that you can get back to doing what you do best.
Over the past decade, we have successfully matched over 10,000 busy leaders like you with the solution they needed, and we’re confident that we have your right hire in our bench of over 2,000 exceptional professionals. But we understand as a leader, you’re used to making the decisions, and it takes some trust to hand over a decision as big as this one to someone else. That’s why we make this guarantee — because your peace of mind is important to us.
Informações de contato
100 East Courthouse Square 101, 30040, Cumming, Estados Unidos
- belaysolutions.com
4,0
Muito Bom
58 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
So far so good first month
So far so good. On boarding process was wonderful. Ashley has been a godsend, helping to make the process easy and even checks in periodically
So loving having a new EA and look forward to seeing how things go in the future. 🤩
30 de maio de 2026
Resposta da BELAY
We appreciate you taking the time to share this, Lisa! It means so much to hear you're off to such a great start.
We're excited to be part of your journey and look forward to supporting you as you and your Executive Assistant continue building a great partnership.
Thanks for trusting BELAY!
Im still in onboarding But so far…
Im still in onboarding But so far everything has been above and beyond what i was getting eslwhere
27 de maio de 2026
Resposta da BELAY
Thank you so much for your kind words, Dwayne! We're honored to hear that your experience has already exceeded your expectations. We appreciate you partnering with us and look forward to continuing to support you as you move through the process!
Resposta da BELAY
Thank you for taking the time to share your feedback, Mario. We’re sorry to hear that your experience isn't meeting your expectations.
We strive to deliver meaningful results and a high level of service to every client, so we value your feedback as an opportunity to learn and improve.
Thank you again for sharing with us.
They do what they say they are going to…
They do what they say they are going to do!
28 de abril de 2026
Resposta da BELAY
We believe trust is built by following through on our commitments! Thank you for taking the time to share your experience with us, Rachel!
The Belay staff are incredible
The Belay staff are incredible! Friendly, professional, excellent communicators, and they connected me with a Fabulous EA!! I couldn't be happier with my decision to go with Belay. Others in this space don't even come close to what Belay can deliver!
28 de abril de 2026
Resposta da BELAY
Thank you so much, Phillip! We're thrilled to hear that you found such a great fit in your Executive Assistant and that our team delivered the communication and support you were looking for. Your kind words mean so much to us, and we're grateful you chose BELAY!
It has been a bumpy start
It has been a bumpy start. We are testing this service to supplement our traditional hiring process for a fractional role. The initial point of contact seemed to over promise. We wanted a local person as we're in a major city, we wanted to review top 3 CVs, and we wanted a background check. All of this which seems standard to us has proven more complicated than expected. We are hoping to have a kick off soon with an EA pending the results of the background check we had to conduct ourselves. We are optimistic about working with her. However, the service of Belay has room to be improved.
24 de abril de 2026
Resposta da BELAY
Thank you for taking the time to share your experience, Laura. We appreciate your patience as we've worked through the process with you. We're excited for you to get started with your new EA and grateful for the opportunity to earn your trust!
Belay has been great!
I appreciate the connection Belay has made and the guidance and support offered after a match. So far so good!
29 de abril de 2026
Resposta da BELAY
We're thrilled to hear you've had a positive experience with both the matching process and the support that followed. Thank you for taking the time to share your feedback, Alex!
I signed up for Belay's 60-hour-a-month…
I signed up for Belay's 60-hour-a-month plan for my size (small/early) business, which should be more than enough hours. My VA started out strong but quickly got distracted, going down random rabbit holes, then not doing work and ignoring prompts from clients and team on Slack. When I surfaced this to Belay, it was not handled well, and when I gave 30 days' notice, they kept the same VA who wasn't delivering on, so I basically paid for 2 months of no real work.
When I flagged the handover wasn't client-ready, the VA suggested I hire someone to handle the migration, all in all, a waste of money and time.
12 de maio de 2026
Avaliação não solicitada
Resposta da BELAY
Thank you for sharing your feedback, Michelle. We’re sorry to hear the experience didn't meet your expectations. Our goal is always to provide support that serves our clients well, and we appreciate the opportunity to learn from your experience. We wish you and your business all the best moving forward!
Disappointing experience
The initial call was great but the person who was supposed to find me an assistant made me feel like my busy schedule would make me impossible to work with and told me to look for another solution. I was really disappointed in the tone of the interaction. I have had a number of employees for many years who have been very loyal and would vouch that I am not difficult to work for, but this person made me feel bad about myself. I have since identified someone to help me on my own and I am disappointed that I wasted time with this company.
23 de abril de 2026
Resposta da BELAY
Hi Seema, thank you for taking the time to share your experience. We’re truly sorry to hear that your interaction left you discouraged, as that's never the experience we want anyone to have with our team. We appreciate the opportunity to learn from your feedback and are grateful you gave BELAY a try. We wish you all the best with the support solution you’ve found!
Better Value Articulation
Great people and connection, but the value proposition isn't clear. You're significantly more expensive than most competitors for reasons that are unclear, nor were made clear.
22 de abril de 2026
Resposta da BELAY
Thank you for your honest feedback, Cory! We’re grateful for the opportunity to connect with your team and appreciate your perspective on our pricing and value proposition. Your feedback helps us improve, and we wish you all the best moving forward!
Resposta da BELAY
That's what we like to hear, Torsten! Thank you for the kind words.
Gelpful, responsive and patient
Great helpful, responsive and patient to find the right fit for me. Thank you Belay !
14 de abril de 2026
Resposta da BELAY
Thanks, Jordan! We’re grateful for the opportunity to support you and are so glad to hear you felt cared for throughout the process. Finding the right fit is incredibly important to us, and we’re thankful for your trust in BELAY.
Shiloh is amazing
Shiloh is amazing. She took the time to deeply listen to what I was saying and found the exact right person for what my company needed. My only regret is how long I waited before getting this process started.
12 de abril de 2026
Resposta da BELAY
Thank you, Kimberly! We’re so glad Shiloh took the time to truly listen and connect you with the right fit for your company. We appreciate your trust in BELAY, and we’re so glad you finally joined us — we’re grateful to have you here!
Thank you for making the migration to…
Thank you for making the migration to ADP such an easy process. The entire staff at Vertical Church is excited about this change, as everyone now has their pay stubs readily accessible at their fingertips.
8 de abril de 2026
Resposta da BELAY
Luis, thank you for your kind words! We’re so glad the transition to ADP has been a smooth experience for you, your employees, and your church. Knowing your team now has easy access to their pay information is exactly the kind of outcome we hope for, and we’re grateful for the opportunity to support you through the change!
Felt heard
Felt heard. Thorough discussion of our issues. I hope we can clean it up!
31 de março de 2026
Resposta da BELAY
Thanks for your feedback, Leslie! So happy to hear you felt heard and now hopeful about the cleanup!
Why did I wait so long
After making the decision to go with a virtual assistants, I needed them quick due to an upcoming month long trip to the UK. Belay understood my urgency and found me not one but 2 compatible assistants (Bookkeeper and Executive Assistant) within a very short time frame and I was able to begin onboarding prior to leaving for my trip. Both assistants are doing amazing and onboarding has been so easy due to their prior knowledge of the software and my area of business. Now I am just mad that I waited so long to make the decision to use Belay.
25 de março de 2026
Resposta da BELAY
Jennifer, thank you for trusting us! We’re so happy to hear they’ve made onboarding smooth and impactful from the start!
Great follow up and professionalism…
Great follow up and professionalism through the entire process. You definitely get what you pay for!
17 de março de 2026
Resposta da BELAY
Emerson, thank you so much for the kind words and review! We strive to always exceed your expectations.
So helpful!
So helpful!
We had a thoughtful conversation about my needs. Created a really perfect match. Kind and understanding process.
23 de fevereiro de 2026
Resposta da BELAY
This made our day — thank you so much, Monica! Thank you so much for trusting us with your partnership!
Amazing customer service that resulted…
Amazing customer service that resulted in a fantastic fit. I LOVE my new VA and have appreciated Belay's ongoing support as we get settled into our new working relationship.
11 de março de 2026
Resposta da BELAY
This is what we love to hear, Stephanie — and it's why we do what we do. Thank you so much for the feedback! Best way to head into the weekend.
Elle and Becky are wonderful…
Elle and Becky are wonderful representatives and love working with them
27 de fevereiro de 2026
Resposta da BELAY
We're so happy to hear this, Eddie! We'll be sure to pass your feedback along to them both. Thank you for taking the time to leave us a review!
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