OVERPRICED RUBBISH. NOT RECHARGEABLE it has a USB cable to power not charge. So either batteries or power/powerbank. Neither what I wanted. Took almost a month to be delivered and packaging was damage... Ver mais
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Veja o que dizem as avaliações
Shipped quickly to me what makes it great is there’s a few colour choices, which is perfect silver black and I think white now when I bought mine, they were silver and black works like a charm. I boug... Ver mais
A empresa respondeu
One of the best products, but simply it is very genius and very smart, not harmful in any way No more annoying flies outside the house that spoil your outdoor fun. You must say goodbye to any embarr... Ver mais
This special BugFan makes a wonderful accent to your food portions. Because it makes eating outside fun. Since flies are always searching for food, whether in a clean environment or not, I have witnes... Ver mais
Detalhes da empresa
- Loja
- Loja de Eletrodomésticos
- Loja de Churrasqueiras
- Loja de artigos para reforma residencial
- Loja de artigos para paisagismo
- Loja de materiais para restaurantes
Escrito pela empresa
Welcome to Belfans! We're a team of passionate individuals who are dedicated to providing you with the most effective and reliable solutions for controlling flying insects. We understand the frustration and inconvenience that flies can cause, especially during the warm summer months when we all want to spend time outside. That's why we've made it our mission to develop high-quality fly repellent fans that are designed to keep pesky insects at bay, allowing you to enjoy your outdoor spaces without any interruptions. Our fly repellent fans are equipped with dots that refract/bend light which scares the insects. Bending light is not a part of their DNA. In their little fly minds, the bending colored lights are not normal in nature and it appears dangerous to them. They will always choose to go somewhere else. Our fans are not only efficient, but also stylish and easy to use, making them the perfect addition to any outdoor setting, whether it's a backyard, patio, or even a restaurant or cafe. Our team is committed to providing exceptional customer service, and we're always here to answer any questions you may have about our products. We believe in building strong relationships with our customers, and we're dedicated to ensuring that you have a positive experience with our brand from start to finish. Thank you for choosing Belfans, and we look forward to helping you create a fly-free outdoor environment!
Informações de contato
5 St. John's Lane, EC1M 4BH, London, Reino Unido
- +44 2038070028
- info@belfans.com
- belfans.com
3,6
Bom
242 avaliações
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 48 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The unit works but shoddy cheap item.
The unit works but there is no battery capacity so I can only plug in to charge. This is not as advertised.
There is also something rattling around inside. It’s a cheap rip off product. I’ve done everything I can to get hold of Belfans but they are ignoring me. Throughly suspect they are a drop ship scam company from China pretending to be from the USA. They’ve ignored all my comms.
I would avoid them if you can. Look at the original Australian product not this scammy cheap and nasty rip off.
Gets two stars as the unit works but it’s not worth the money and tough luck if you’re like me and there’s a problem as they ignore you on the customer services email address.
Shoddy.
***Update post reply. I note that your customer services communications are completed by AI interface as was shown by the message inadvertently left at the top of the email reply to me. Further evidence perhaps that you are not a US company but one that is masquerading as one. I hope my replacement unit is here quickly and without issues. ****
1 de maio de 2025
Avaliação não solicitada
Resposta da Belfans
Hi Alfonso, we’re very sorry to hear about your experience and the frustration it’s caused. This is not the standard we aim for, and we fully understand your disappointment.
To clarify, the unit you received is our rechargeable version, which is powered via USB and not intended for use with AA batteries. We understand this may not have been clear at the time of purchase, and we are working to make the distinction between models more obvious in the future.
The rattling sound you mentioned is unexpected, and we agree this shouldn’t happen. We’d like to resolve this for you properly.
We have already responded to your email, offering a replacement. Please feel free to reply to that thread, and we’ll make sure your message is handled promptly.
Thank you again for your feedback. It helps us improve both our products and services.
I charging of fandidn’t realize the fans were battery…
I didn’t realize the fans were battery charged!
My fault but I would have rather had it be rechargeable
Batteries are expensive
Wow i didnt see that you had rechargeable I bought two of them!
Bummer!
30 de abril de 2025
Resposta da Belfans
We do have a rechargeable version available on our website. Belfans.,com. The price is only a couple of dollars more than the non rechargeable version.
very use products easy to use
very use products easy to use. appreciate the technology
16 de abril de 2025
Avaliação não solicitada
Resposta da Belfans
Thank you for the kind post Haroon.
This is another repellent plant-based…
TFlies carry bacteria and diseases that can contaminate your food. The Belfance Fly Repellent keeps flies and other pests away from your food and beverage tables, so you can relax and enjoy your outdoor dining experience. It has holographic dots on its blades to keep bees, wasps, and flies away without constantly repelling them while camping.
29 de dezembro de 2024
Avaliação não solicitada
Works Great!
I saw an ad for this product and it does exactly what it says it will do. Flys don't come near us when we are outdoors eating.
30 de abril de 2025
Avaliação não solicitada
Resposta da Belfans
Thank you Darrel. Your review is really appreciated. Belfans is also effective at keeping bees and wasps away.
Effective and easy to use
I ordered the fly repellent from belfans and I was really impressed with the product! The quality is great, totally what I expected, and on top of it, it arrived on time. It helps me keep flies away from food, especially during meals and when preparing meals like barbeques. It's quite simple and effective, love it!
10 de março de 2025
Avaliação não solicitada
Resposta da Belfans
Thank you Gloria! As a small but browing company, a review like this is really appreciated.
Best thing I ever bought for my garden
Best thing I ever bought for my garden. All wasps and insects dissapeared in my house
17 de abril de 2025
Avaliação não solicitada
Resposta da Belfans
"Thank you so much for your wonderful feedback! We're thrilled to hear that our product has made such a positive impact on your garden and home. If you have any tips or further experiences to share, we’d love to hear them. Happy gardening!"
Go away flies
It is not gonna just save food from flies but it also means that the food will stay fresh longer. This product has changed the way food is kept fresh. Talking about the look of this product it adds to the charm of the table.
17 de abril de 2025
Avaliação não solicitada
Resposta da Belfans
"Thank you for your insightful review, Leo! We're delighted to hear that our product not only protects your food from flies but also helps it stay fresh longer. It's great to know that it enhances the charm of your table as well! Your feedback is invaluable to us, and we appreciate you taking the time to share your experience. If you have any photos or additional tips on using the product, we’d love to see them!"
best thing I ever bought for the garden…
best thing I ever bought for the garden 😊 no more pesky flies and wasps around the table.
26 de abril de 2025
Resposta da Belfans
Thank you for the great review Karen. I'm thrilled you love Belfans!!
If there was a negative star I would…
If there was a negative star I would have given that as I still haven’t received my order.
30 de abril de 2025
Resposta da Belfans
Hi Hajra, thank you for your review. We’re sorry for the inconvenience caused. We did reach out to you after the initial shipment was returned due to a missing phone number. Once we received the updated contact details, we promptly reshipped your order. According to the tracking, it has now been delivered.
If there’s anything else we can help with, please don’t hesitate to contact us.
I have yet to receive the order
I have yet to receive the order, therefore, so far, it is not a good buying experience.
29 de abril de 2025
Resposta da Belfans
Hi Donald, thank you for your review and your order. We completely understand that waiting can be frustrating. Your order was placed on April 16 and shipped on April 19, which is still within our usual delivery window of 5 to 12 business days.
Your package is currently on the way, and we expect it to arrive soon. If you have any questions or need further assistance, please don’t hesitate to email us; we’re always here to help.
Thanks again for your patience and understanding.
Delivery was long but fans great …
The delivery was longer than expected but fans are great from what I can see. Looking forward to using them this summer.
29 de abril de 2025
Invaluable fly deterrent.
Arrived on time & well packaged. Haven’t had a chance to test it out on flys yet this Spring ,but we have recently come back from Australia where our daughter had 2 Belfans, and we were very impressed.
8 de abril de 2025
Fan doesn’t work
Fan doesn’t work! New batteries works for 2 seconds then stops. Tried charging with usb..same thing!
27 de abril de 2025
Resposta da Belfans
Thank you for reaching out and letting us know about the issue with your fan. I'm sorry to hear that it isn't working as expected.
A new fan will be shipped to you to replace this one, I'm sincerely sorry fore the inconvenience.
Shipped quickly to me what makes it…
Shipped quickly to me what makes it great is there’s a few colour choices, which is perfect silver black and I think white now when I bought mine, they were silver and black works like a charm. I bought two for my brother-in-law and sister-in-law they have a lot of picnics and there’s nothing worse than being annoyed by flies getting into your food when everybody’s gathered around to fill their plates. Product is exactly as stated works well I’m getting another one for my trailer.
23 de abril de 2025
Resposta da Belfans
Thanks a ton for the 5 stars! We really appreciate your support-it truly keeps us going.
Well packaged
Well packaged. Bit delayed arriving , but it was the Easter holidays.
23 de abril de 2025
Resposta da Belfans
Thanks so much for your kind review and the 5 stars! We're really glad to hear your order arrived safely and was well packaged. Apologies again for the slight delay-we appreciate your understanding, especially with the Easter hoilday timing. Hope to serve you again soon.
Not great...order on the 13th and it…
Not great...order on the 13th and it been "in transit" since the 16th with no further updates
23 de abril de 2025
Resposta da Belfans
I followed up on your order and you are correct. It is in transit and should arrive within the next few days which is within our delivery standards. I will continue checking on this order to make sure it arrives shortly.
Great fans
Orders on the website which was easily done and they arrived on the due date.
I went for the rechargeable ones pack of four eat his charger up and last a long time
A great product
23 de abril de 2025
Resposta da Belfans
Thank you so much for taking the time to share your experience! We're thrilled to hear that your order process was smooth. It's great to know that you're enjoying the product and finding it convenient.
We appreciate your support and look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out.
Product still not delivered
Product still not delivered. Over 2 weeks since ordering
23 de abril de 2025
Resposta da Belfans
Jon, I have followed up on your order and see that you ordered on April 13th, it shipped on the 16th and it was delivered today. That's 9 business days from your order which is within our delivery standard. I am sorry for any misleading information you may have had regarding our delivery timing.
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