BelTile Avaliações 

64
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought mosaic tile advertised as Colonial Glossy White Porcelain Mosaic 1x1, with stated size 12.875 x 11.75 size, but in fact this is just Merola Metro 1x1 tile sold at a premium. Horrible customer... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Beautiful tile selection, but they sent the wrong tile sample. Colors online do not fully match reality, so we are glad we ordered a sample. But, the sample we ordered is not the one we received.... Ver mais

Avaliado com 5 de um total de 5 estrelas

THERE AREN'T ENOUGH STARS TO APPLY TO THIS BUSINESS. TALK ABOUT "CUSTOMER SERVICE" AND BelTile IS ON ANOTHER LEVEL...THIS COMPANY AND THEIR "CUSTOMER SERVICE" PERSON WENT OVERBOARD TO MAKE SURE THAT... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered the San Diego tile on a Thursday, and it arrived from Tunisia on Monday to me on the East Coast, well packaged in perfect condition. I was hesitant to order online, but it worked out great.... Ver mais

Detalhes da empresa

  1. Loja de Pisos

Escrito pela empresa

Serving our customers online since 2007, Shop at beltile.com or call 866-925-8453. We specialize in unique stone, handpainted Moroccan, Iznik and Italian tiles, stone mosaics, and hexagon floor patterns.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

64 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(64)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Beautiful tiles

I love the San Diego blue tiles! One of the tiles was chipped in transit, but customer service took care of the replacement in a very timely manner. I am very pleased with the tiles and the service.

2 de abril de 2021
Avaliado com 5 de um total de 5 estrelas

BelTile was the only company on the web…

BelTile was the only company on the web with my product in stock. It was shipped and delivered promptly in good condition. I had an interaction with customer service that was professional and helpful. Just the kind of company you like to do business with,

28 de março de 2021
Avaliado com 5 de um total de 5 estrelas

Had Just What We Needed

BelTile had just what we needed - 8x8 black and white square tiles for our laundry room floor. We couldn't find them anywhere else, and I had my heart set on a checkered pattern for this room. The sales associate was super helpful in helping me place my order.

22 de março de 2021
Avaliado com 5 de um total de 5 estrelas

Unique and Gorgeous Tiles + Top Notch Service

Thanks to BelTile the Master Bath is my favorite room in the house! Gorgeous tiles and wonderful customer service from design to installation. I’d highly recommend BelTile if you’re looking for unique and quality tiles and top notch service at the right price.

2 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional customer service

Found penny tile with darker edge at a big box store but after install, we realized we had 2 different dye lots. We had to tear it out. Finding the same tile proved much harder than we thought. Many of the “white” penny tiles looked more blue. Finally found this tile and ordered a sample. It looked perfect but I called to make sure we would get the same dye lot as the sample. They were very kind and understanding with my concerns. It came perfect. All the same dye lot and I love how our backsplash turned out.

16 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

Fantastic service and pricing

Working with BelTile was easy. Prices were fair and delivery was seamless.
Customer support was very responsive and took care of all questions in a timely manner. Would definitely recommend!

6 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

Fast turn around time

My tile was delivered very quickly. I was surprised because the samples that I had ordered took longer to arrive than the actual order. The company that delivered the products was very efficient. The driver even called me to make sure I was home. I’m very satisfied.

19 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

THERE AREN'T ENOUGH STARS TO APPLY TO…

THERE AREN'T ENOUGH STARS TO APPLY TO THIS BUSINESS. TALK ABOUT "CUSTOMER SERVICE" AND BelTile IS ON ANOTHER LEVEL...THIS COMPANY AND THEIR "CUSTOMER SERVICE" PERSON WENT OVERBOARD TO MAKE SURE THAT I HAD AN "OUTSTANDING" OUTCOME. RELATIVELY NEW COMPANY BUT FOR SURE THEY HAVE "OLD SCHOOL" SATISFACTION AS THEIR #1 GOAL!!!!

27 de outubro de 2020
Avaliado com 2 de um total de 5 estrelas

Good & Bad

I have ordered 3 times from here. The first x I received a broken tile and they replaced it with a new one, but we asked for the wrong thing. When we wanted to exchange it, we couldn't w/o paying for it since it was our fault this x. Also, their descriptions aren't clear, I accidently ordered too thick of ones that I can't use or return.The 2nd time they even sent a picture of the 2x2 tiles that would go good with my border, but they sent a different little flower design instead. Then when I ordered the pencil thin trim, I was given the 1/2 in. trim & now I have ordered more so I have enough if I go with a different configuration & I may get the right stuff but now it won't match & it's too close to my tiling time to change. Some of it's my fault b/c I shipped it to a different place than where I live to double check it faster, but if there weren't mistakes that wouldn't have been a problem. Shipping cost is outrageous, too.

19 de outubro de 2020
logotipo da BelTile

Resposta da BelTile

HI Margaret, we will see what we can do to help.

Avaliado com 5 de um total de 5 estrelas

Impressive product and service

The tile I ordered is beautiful, just as I was hoping for. It seems like it is good quality. When I emailed to ask about other product availability I got a response, with pictures, within minutes. I am very impressed with beltile and hope to have an opportunity to use their products again.

14 de outubro de 2020
Avaliado com 5 de um total de 5 estrelas

Helpful people

I found the people at Beltile to be very helpful and responsive. Their products, based on my order, seem to be of very high quality. I would highly recommend them

14 de outubro de 2020

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