For the price of these shower heads, I expected more. I mean, yeah it’s cool to filter out the water - ours was brown within the first week which is distressing, but I haven’t noticed any difference i... Ver mais
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Veja o que dizem as avaliações
Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to cl... Ver mais
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I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even usi... Ver mais
A empresa respondeu
Great customer service (Angela) who replies to emails promptly and follows through with requests immediately. Shower head has definitely improved water pressure - I hope it holds up though as parts ar... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.
Informações de contato
Estados Unidos
- support@muravai.com
- muravai.com
3,6
Bom
352 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Disappointing Quality
Disappointing Quality
The shower head works well initially, but after just 4 weeks, rust started appearing on the front where the water comes out, and the water streams began splitting off in different directions. I expected much better quality and durability for a product like this.
I emailed customer service about the issue and, after a week, still haven't received a response. Both the product quality and customer service have been disappointing. I wouldn't expect a shower head to start rusting after only a month of use.
1 de outubro de 2026
Avaliação não solicitada
Increased water pressure
Increased water pressure. Awesome shower head!!
17 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Thomas,
Thank you for taking the time to leave us a 5-star review! Your support means a lot to us.
We hope you continue enjoying your Muravai shower head!
Horrendous customer service
I bought 2 shower heads from this company and then never received any of them contacted them to see if I can get a resolution which I did have shipping protection to provide a refund they stopped replying to my emails
6 de outubro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Yolanda,
We're sorry that neither of the two shower heads you ordered has arrived.
We'd appreciate the opportunity to make things right, so please email support@muravai.co with your order number so our team can look into the delivery issue.
We appreciate your feedback and hope to have the chance to restore your confidence.
Hairline Crack Makes It Useless
I really liked the showerhead, but soon after installing, it got a hairline crack along the handle that sprayed a stream of water up and out of the shower. I contacted Muravai about the issue, and they promptly replaced it. However, soon after the replacement was installed, it also developed the hairline crack rendering it useless.
1 de março de 2026
Avaliação não solicitada
Resposta da Muravai
Hi,
Thank you for your feedback, and we're sorry that both your original showerhead and the replacement developed a hairline crack along the handle, spraying water out of your shower.
Please email support@muravai.co with your order number and photos of the replacement's crack so we can review options and have the opportunity to make things right. We appreciate your feedback and hope to have the chance to restore your confidence.
I bought two of the showerheads one for…
I bought two of the showerheads one for me and one for my girlfriend. The one I installed in my bathroom worked perfectly fine.
The second one however, had a leak from the button as soon as I turned it on, I tried emailing the customer Support didn’t hear anything back, so my girlfriend said that she didn’t mind using it, as soon as I installed it at her house I went to adjust the head so it was pointing farther downward into the shower, and it snapped the entire plastic piece from the shower, spout off and into the tub it cheap plastic the showerhead was crapped to begin with and I never heard anything back from customer service for a return or a refund or even a replacement definitely will not be using them again. I guess you get what you pay for.
4 de outubro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Patrick,
We’re very sorry to hear about the issues with your second showerhead.
We did respond to your email, so please check your spam or junk folder in case our reply was filtered there.
If you still can’t locate our response, please contact us again at support@muravai.co with photos of the damaged showerhead. We’d be happy to look into this and find a solution for you.
Thank you for bringing this to our attention.
The shower head continues to fall off…
The shower head continues to fall off the base that holds the shower head. Once the pressure of the water is off the shower head just slides right off and falls off.
4 de outubro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi William,
We’re sorry to hear that your shower head keeps sliding off the holder. This definitely shouldn’t be happening. Please reach out to our support team at support@muravai.co with a photo or short video of how the shower head is attaching to the base, and we’ll be happy to look into this and help find a solution.
Meh - Do not Recommend
For the price of these shower heads, I expected more. I mean, yeah it’s cool to filter out the water - ours was brown within the first week which is distressing, but I haven’t noticed any difference in my skin issues. We have had two of these for about a month now. I have mild seborrheic dermatitis on my face and scalp and really hoped this would help - but no. The water pressure was better with the $60 showerhead we had from Lowe’s previously.
3 de outubro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Erin,
We’re sorry to hear that the shower heads didn’t meet your expectations.
We appreciate you sharing such detailed feedback. If you’d like us to look into your experience further, please reach out to us at support@muravai.co with your order number, and we’ll be happy to assist.
Thank you for giving Muravai a try and for sharing your honest feedback.
Plastico no sirve se quiebra facilmente…
Plastico no sirve se quiebra facilmente con la precion del agua
1 de outubro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Jaime,
Lamentamos mucho que la pieza de plástico se haya quebrado con la presión del agua. Esta no es la experiencia que queremos para nuestros clientes.
Nos gustarÃa tener la oportunidad de solucionarlo. EscrÃbenos a support@muravai.co con tu número de pedido y fotos o un video corto para que podamos revisar las opciones de reemplazo.
Agradecemos tus comentarios y esperamos tener la oportunidad de recuperar tu confianza.
I love the new shower head
I love the new shower head. It makes my hair and skin feel amazing. And I like that it comes with 3 extra filters
28 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Michelle,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re loving your new shower head and that your hair and skin are feeling amazing. 😊 We’re also glad you’re enjoying the extra filters! We truly appreciate your support and hope you continue enjoying your Muravai shower experience.
Very good feeling of the touch of water…
Very good feeling of the touch of water on the skin. Easy to install.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Carlos,
Thank you for taking the time to share your review. We're thrilled to hear you love the feeling of the water on your skin and found your Muravai shower head easy to install.
Your support means a lot to us, and we hope you continue enjoying your Muravai shower head!
The shower head and filter is…
The shower head and filter is noticeable, unfortunately the housing for the filter is cracked and squirts out water from the side. Do you have replacement parts?
23 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Nicholas,
Thank you for your feedback, and we're glad the shower head and filter have made a noticeable difference, but we're sorry the filter housing arrived cracked and is spraying water.
This isn't the experience we want, so please email support@muravai.co with your order number and photos or a short video, and we'll be happy to review replacement options with you.
We appreciate your feedback and hope to have the chance to restore your confidence.
Watch out for the subscription scam
The shower heads were actually decent, what I didn't appreciate was unknowingly being opted into a recurring $40 monthly subscription. This type of shady business practice is a massive red flag.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi,
Thank you for your feedback. We're glad you found the shower heads decent, but we're sorry the filter subscription was not clear.
The subscription can be canceled at any time, and our team is available to assist at support@muravai.co.
Amazing shower head.
Amazing shower heads. Surpassed expectations.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Derrick,
Thank you for taking the time to leave us a 5-star review. Your support means a lot to us.
We hope you continue enjoying your Muravai shower head!
I did a lot of research when it came to…
I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even using the real manufacturer as in Muravai, it comes down to one simple thing "you get what you pay for"
I have two of them and absolutely love them immensely. I can't vote to say exactly how much they filter out but the pressure, the feel of the water is completely different. I did have to do some "Jerry rigging" so to speak, when it comes to placing it on to the shower so all I did was used an existing cradle and it works just great!!
All in all I think the only complaint I would have is the Cradle on what it comes with is really not that great and the company could use better materials for a better design.
13 de setembro de 2025
Avaliação não solicitada
Resposta da Muravai
Hi Myron,
Thank you for taking the time to share your experience. We're glad to hear that using your existing shower cradle helped with installation and that your Muravai shower head is working great.
Your support means a lot to us, and we hope you continue enjoying your Muravai shower head!
Overpriced item for low quality
Overpriced item for low quality.
It's all cheap plastic and starts breaking within a month. First thing to go is the hose. We bought a deal and got 2, but the shower head breaks down with cracks, leaks etc within 3 months. The manufacturer couldn't care less about complaining and wanting a refund for a bad product. Do not buy this! Look for quality products made of metal.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Sale,
We’re sorry to hear about your experience with the shower heads and hose. We understand how frustrating it is to experience cracks and leaks.
We’d appreciate the opportunity to look into this. Please email us at support@muravai.co with your order number and photos or a short video showing the issue, and we’ll be happy to assist.
Thank you for your feedback.
Plastic components that do not hold up
Plastic components that do not hold up to proper installation. Shower head may be fine, but main plumbing components are made of flimsy plastic.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Rahul,
We’re sorry to hear about your experience. We appreciate you sharing this feedback, and we’ll pass it along to our team for review.
If you’re experiencing an issue with your order, please emailsupport@muravai.co with your order number and photos, and we’ll be happy to assist.
Thank you for your feedback.
The best shower head I've ever used
The best shower head I've ever used. Just totally perfect. Can feel the softness of the water.
10 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Cheryl,
Thank you so much for the wonderful review!
We’re thrilled to hear that you’re loving your Muravai shower head and can feel the difference in the softness of the water.
It means a lot to us to know you’re having such a great experience!
Great product
Great product with pretty good longevity.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Ezra,
Thank you so much for your review!
We’re glad to hear you’re enjoying the product and that it’s been holding up well over time. We truly appreciate your support!
Terrible company
Terrible company. I wanted to give their shower head a try since they spend a lot on advertising and spam you like crazy on social media. I gave in and finally gave them a try. 8 days after use, it started leaking from the sides of their cheaply made shower head.
The following day I contacted their customer support for return instructions. 3 days and multiple email exchanges later, they have still not provided me a return address. Instead they keep stating that I’ll be responsible for shipping costs for the return, which I’ve been well aware of from the first email sent, and keep trying to offer me a partial refund, which I’ve told them multiple times that I do not want.
For 3 days the support agent has avoided my request to return their crappy shower head and provide me the FULL ADDRESS to their warehouse in Miami, FL. At this point I believe they have no interest in receiving their items back and is taking every measure possible to surpass their 40-day return policy in order to avoid providing me a full refund, which I find very unethical. If this happens, I will be reporting them to the Better Business Bureau.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Richard,
We're sorry the shower head's build quality did not meet your expectations and that getting clear assistance from customer support took multiple email exchanges.
This isn't the experience we want, and we'd appreciate the opportunity to make things right. Please email support@muravai.co with your order number and photos so our team can review replacement options.
We appreciate your feedback and hope to have the chance to restore your confidence.
Paper filters?
Great output pressure
I want to know about these paper filters compared to the other ones that have the beads?
Where is the charcoal filter
Please explain how paper is supposed to be an 18 stage filter
5 de setembro de 2026
Avaliação não solicitada
Resposta da Muravai
Hi Curtis,
Thank you for your feedback! We’re glad you’re enjoying the great water pressure.
We understand your question about the filter. The paper-like material is part of the filter media, while the different layers work together to provide the multi-stage filtration.
If you have any further questions, please feel free to reach out to our support team at support@muravai.co. We’ll be happy to help!
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