Benmarks Motors  Avaliações 73

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

3rd vehicle from Mark at BenMarks motors Great service and friendly staff Will not hesitate to contact you when ready for the next car Keep up the great customer service 😊😊👍👍

Avaliado com 5 de um total de 5 estrelas

The guys here at benmarks are brilliant and very professional. When I went to pick up my car they were very helpful and didn't force me into anything I didn't agree with. Will recommend, maybe one day... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

My experience with Benmarks Motors wasn’t great. The staff seemed friendly at first, but once I started asking detailed questions about the car’s history, the answers became vague. It felt like they w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent dealer credit to the profession. Mark was very accommodating and a man of his word .Due to a bit of luck Mark delivered my car free of charge which I thought was an unbelievable gesture I li... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária

Escrito pela empresa

Benmarks Motors are a caring Family Company who specialise in hand picking low mileage Vehicles with great service history & low ownership. Our aim is to give customers the best, hassle free experience when buying their ideal motor. We aim to have a wide variety of Vehicles at any given time so that the customer has a good chance they will find the perfect Vehicle for them while offering first class customer service along the way.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

The guys here at benmarks are brilliant…

The guys here at benmarks are brilliant and very professional. When I went to pick up my car they were very helpful and didn't force me into anything I didn't agree with. Will recommend, maybe one day I'll be able to upgrade to the sexy focus RS they have 😁

15 de agosto de 2025
Avaliação não solicitada
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Resposta da Benmarks Motors

Thank you for your kind words – we really appreciate it!

We’re glad to hear you had a positive experience with us and felt comfortable throughout the process. That’s exactly how we believe buying a car should be.

And who knows… we’ll keep the Ford Focus RS ready for you when the time comes 😁

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Benmarks Motors

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service! No hard sell and it was a quality motor. Hassle free process from start to finish. Cannot be happier!

26 de março de 2026
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Resposta da Benmarks Motors

Thank you so much for your review.

We're happy to hear you found our customer service great!

If you need anything in the future, please feel free to let us know!

Thanks,
Benmarks Motors

Avaliado com 5 de um total de 5 estrelas

Delivered an outstanding experience…

Delivered an outstanding experience from start to finish. The team was professional, approachable, and genuinely focused on helping me find the right car rather than pushing a sale. They took the time to answer all my questions, explained everything clearly, and made the whole process feel straightforward and stress-free.

The vehicle itself was exactly as described well-presented, great condition, and competitively priced. I also really appreciated the transparency throughout, with no hidden surprises or pressure at any stage.

Customer service was excellent, both during the purchase and afterwards. It’s clear they take pride in what they do and value their customers.

Happy to support local and family owned.

26 de março de 2026
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Thank you for such a fantastic review.

We’re really pleased to hear you had a smooth and stress free experience with us from start to finish. Our aim is always to help customers find the right car without any pressure, so it’s great to know that came across.

We also appreciate your kind words about the vehicle and our transparency throughout the process. It means a lot to us as a family run business that you chose to support local.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Benmarks Motors

Avaliado com 1 de um total de 5 estrelas

I travelled quite a distance to visit…

I travelled quite a distance to visit Benmarks Motors after seeing a vehicle advertised online. Unfortunately, the car wasn’t in the condition I expected based on the listing. There were a few issues that should have been clearly mentioned beforehand. While the staff were polite, the whole experience felt a bit misleading and wasted a lot of my time.

10 de março de 2026
Avaliação não solicitada
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Resposta da Benmarks Motors

We believe this review to be fake and not based on a genuine customer experience.

We have no record of any customer, vehicle sale, enquiry or showroom visit under this name or matching the situation described.

More concerningly, shortly after a number of similar one star reviews appeared on our profile, we were contacted via WhatsApp by overseas numbers offering to remove negative reviews or post positive reviews in exchange for payment. Screenshots of these reviews were even sent to us by the individuals making these requests.

We have reported this activity and the reviews to Trustpilot as suspected review manipulation. At the time of writing, Trustpilot has chosen to allow this review to remain online.

As a small independent dealership built on honest customer service and hard work, we take genuine feedback very seriously and are always happy to resolve legitimate concerns.

Avaliado com 1 de um total de 5 estrelas

My experience with Benmarks Motors…

My experience with Benmarks Motors wasn’t great. The staff seemed friendly at first, but once I started asking detailed questions about the car’s history, the answers became vague. It felt like they were trying to move the sale along quickly instead of addressing my concerns. The vehicle itself was decent, but the overall buying process left me feeling uneasy.

10 de março de 2026
Avaliação não solicitada
logotipo da Benmarks Motors

Resposta da Benmarks Motors

We believe this review to be fake and not based on a genuine customer experience.

We have no record of any customer, vehicle sale, enquiry or showroom visit under this name or matching the situation described.

More concerningly, shortly after a number of similar one star reviews appeared on our profile, we were contacted via WhatsApp by overseas numbers offering to remove negative reviews or post positive reviews in exchange for payment. Screenshots of these reviews were even sent to us by the individuals making these requests.

We have reported this activity and the reviews to Trustpilot as suspected review manipulation. At the time of writing, Trustpilot has chosen to allow this review to remain online.

As a small independent dealership built on honest customer service and hard work, we take genuine feedback very seriously and are always happy to resolve legitimate concerns.

Avaliado com 5 de um total de 5 estrelas

Excellent

I have been a customer for years purchased all my cars from Mark, customer service from the whole team is excellent highly recommend i have never had any issues 100% the best company to go to for a new car :)

10 de março de 2026
Avaliação não solicitada
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Hi Hayley,

Thank you so much for taking the time to leave us a review!

If you need anything else in the future, please don't hesitate to reach out!

Thanks,
Benmarks Motors

Avaliado com 5 de um total de 5 estrelas

Mark and Ash were great!

Mark and Ash were great! Mark found me the perfect car with everything I had asked for!

4 de março de 2026
Avaliação não solicitada
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Hello,

Thank you for taking the time to leave us a review. We're so glad you're enjoying your car and we're genuinely pleased to have found your dream vehicle.

If you need anything else in the future, please don't hesitate to reach out!

Thanks,
Benmarks Motors

Avaliado com 1 de um total de 5 estrelas

Buying from Benmarks Motors was more…

Buying from Benmarks Motors was more stressful than I expected. The sales process felt rushed and I didn’t feel like I had enough time to properly inspect the vehicle. After a few days of driving, I noticed a mechanical issue that should have been checked before the sale. When I contacted them about it, the response was slow and not very helpful. I really expected better after-sales support.

9 de março de 2026
Avaliação não solicitada
logotipo da Benmarks Motors

Resposta da Benmarks Motors

We believe this review to be fake and not based on a genuine customer experience.

We have no record of any customer, vehicle sale, enquiry or showroom visit under this name or matching the situation described.

More concerningly, shortly after a number of similar one star reviews appeared on our profile, we were contacted via WhatsApp by overseas numbers offering to remove negative reviews or post positive reviews in exchange for payment. Screenshots of these reviews were even sent to us by the individuals making these requests.

We have reported this activity and the reviews to Trustpilot as suspected review manipulation. At the time of writing, Trustpilot has chosen to allow this review to remain online.

As a small independent dealership built on honest customer service and hard work, we take genuine feedback very seriously and are always happy to resolve legitimate concerns.

Avaliado com 5 de um total de 5 estrelas

Thank you Ashley for keeping informed…

Thank you Ashley for keeping informed all the way. The car is absolutely wonderful if I get to drive it. It was a pleasure doing business with Benmarks.

Colin.

23 de fevereiro de 2026
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Hi Colin,

Thank you for your kind words — we’re really pleased to hear you’re loving the car (when you get the chance to drive it!). It was an absolute pleasure doing business with you as well.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Thanks,
Benmarks Motors

Avaliado com 5 de um total de 5 estrelas

Very honest and friendly people

Very honest and friendly people. Did not try the hard sell and where completely honest about the condition of the vehicle. They noticed a fault with the vehicle which I missed, they informed me and arranged and paid for the repair. Would have no trouble reccommending them to all.

18 de novembro de 2025
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Hi Paul, thanks for taking the time to leave us a review!

We’re really glad you had a positive experience with us. We always aim to be upfront and make sure every vehicle is right before it leaves, so it’s great to hear this came across.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Thanks,
Ashley
Benmarks Motors

Avaliado com 5 de um total de 5 estrelas

100% recommend

Recently bought a BMW M240I from here, Mark was incredible from start to finish was very fair on the price and was not pushy at all ! Had no issues driving over 3 hours to deliver the car. Car was in mint condition arriving aswell , Would 100% recommend to anyone wanting to buy a car!!

15 de outubro de 2025
Avaliação não solicitada
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Thanks so much for your review, Luke — we really appreciate it.

We’re delighted to hear you’re enjoying the BMW M240i and that you were happy with the price and the whole experience. Mark will be chuffed with your feedback, and it was our pleasure to drive the car over to you.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Thanks,
Ashley

Avaliado com 5 de um total de 5 estrelas

Excellent service from Mark & Ashley

Excellent service from Mark & Ashley, very polite, knowledable, and helpful. Even offered a coffee :) used ben marks for years, never had any problems at all. Thanks guys

3 de outubro de 2025
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Thanks so much for your lovely review, Donna.

It’s always a pleasure to see returning customers, and we’re really glad to hear you’ve consistently had a great experience with us. Your kind words about the service mean a lot to both Mark and myself.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Ashley
Benmarks Motors

Avaliado com 5 de um total de 5 estrelas

very good

very good. Very helpful.

19 de setembro de 2025
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Resposta da Benmarks Motors

Thanks for your review, Rodney — really appreciate it.

Ashley
Benmarks Motors

Avaliado com 5 de um total de 5 estrelas

First time buying from these guys…

First time buying from these guys ,fantastic service and friendly .

19 de setembro de 2025
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Thanks for your review, Kay — really glad to hear your first experience with us was a positive one.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Ashley
Benmarks Motors

Avaliado com 5 de um total de 5 estrelas

We saw the car of my wife’s dream on…

We saw the car of my wife’s dream on Benmarks website, we rang for
More details and arranged to
Pop down for a viewing, Mark greeted My wife and showed the her car, she fell
In love with immediately, mark arranged very competitive finance straight away.

19 de setembro de 2025
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Thanks for your review, David — really appreciate you sharing your experience.

Great to hear your wife found her dream car with us, and that Mark was able to make the viewing and finance process nice and straightforward. It’s always a pleasure to help make moments like that happen.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Ashley
Benmarks Motors

Avaliado com 5 de um total de 5 estrelas

Benmarks Motors Positive Experience

Mark was really helpful, communicative and a pleasure to deal with. I am very pleased with the car I bought from Benmarks Motors and the whole process was straightforward.

10 de setembro de 2025
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Thanks for your review, Julian — really appreciate you taking the time to share it.

Great to hear you were pleased with the car and found the whole process smooth and straightforward. I’ll make sure Mark sees your kind words.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Ashley
Benmarks Motors

Avaliado com 5 de um total de 5 estrelas

Bought last 2 cars from here and been…

Bought last 2 cars from here and been excellent only had 1 issue with my newest car and the problem was sorted straight away they are very friendly polite staff and would definitely recommend anyone to this garage for a car

6 de agosto de 2025
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Resposta da Benmarks Motors

Hello,

Thank you for your continued trust in us and for taking the time to share your experience.

We’re delighted to hear that you’ve returned to us for your last two cars and that our team were able to resolve the issue quickly for you. Your recommendation means a lot to us.

If there’s anything we can assist you with in the future, don’t hesitate to get in touch.

Thanks,
Ashley

Avaliado com 5 de um total de 5 estrelas

What a fantastic place Benmarks motors 10/10

The easiest most stress free purchase of a car I’ve ever made.
Outstanding customer service.
I was looked after, excellent team at Benmarks motors.
Highly recommended

1 de agosto de 2025
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Hello,

Thank you so much for your wonderful review!

We’re delighted to see the car go to such a good home, and I hope you – and the dogs, of course – enjoy many happy adventures together in your new car.

Thanks again,
Ashley

Avaliado com 5 de um total de 5 estrelas

Excellent experience purchasing a

Excellent experience purchasing a. BMW 220d from Benmarks Motors.
Ashley was very helpful and polite on showing me around the car and getting it all ready for me to pick up.
A very professional, friendly salesman and would definitely recommend buying from them.

22 de julho de 2025
logotipo da Benmarks Motors

Resposta da Benmarks Motors

Thank you so much for taking the time to leave us a review!

It was a pleasure meeting you, and I’m really pleased to hear you had an excellent experience.

We’re always here to help, so don’t hesitate to get in touch if you need anything in the future.

Thanks again,
Ashley

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