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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless quest... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super gratefu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been disappointed with other sellers so many times and this time getting an expensive bag I was anxious. i wanted it so badly so I took the plunge. My order arrived in Australia within 10 days an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

All my questions were answered promptly and professionally. Delivery was a bit slow, but I was kept updated at all times. Although they sent me the tracking number within 4 days from ordering they ev... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Malas e Bolsas
  2. Loja de Acessórios de Moda

Escrito pela empresa

We founded Be Roma because we care about fashion shoppers and felt that they were being underestimated by the global players in the luxury industry. We work to deliver extraordinary products of Italian quality that elevate your wardrobe without breaking the bank. Be Roma offers worldwide shipping to more than 150 countries, including express delivery to the US. Our mission is to provide full buyer protection on all purchases with free shipping, easy returns, safe payment methods, and encryption technology for customer data.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

273 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I'm so addicted to Be Roma

I'm so addicted to this store it's crazy. I might need therapy, but I'II need one more bag before I go 

1 de julho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Ruth,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Very high quality for the price

You get what you pay for, and then some!

27 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Amy,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Amazing easy experience

I've ordered many items from Beroma & am always pleased with my purchase. Great customer service, too.

27 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Mirjam,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Be Roma is AMAZING

After placing my initial order of two bags with them, I quickly placed several additional orders totaling 6 bags and 1 wallet. Jessica is amazing and extremely caring so is her manager Paul. I have never dealt with such professional and caring customer service and sales associates in all of my years as a consumer. Living in New York City and having access to the finest luxury stores and items available, I will continue to choose this company for their superior quality and absolutely amazing customer service. The quality is unbelievable even to my extremely high standards. I have 1 million questions with each purchase and they are always answered with patience and care, I have recommended Friends and will continue to recommend anyone in the market for a high-quality, beautiful luxury bag or wallet. I am still waiting for some items to be delivered, but everything that I have received so far has been absolutely perfect and any issue that I have come across has been dealt with swiftly, fairly and honestly. You can really trust this company, which is not a thing that I say lightly and not a word that I throw around. I consider myself a lifer!

25 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Sandra,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jessica and Paul.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Avaliado com 4 de um total de 5 estrelas

Overall very satisfied

Overall very satisfied but give it 4 stars as I had to pay duties on arrival. To be fair, the store reimburse me for the costs I had to pay, but wasn't pleased to have to pay this in advance. My purse is excellent quality, and I've just placed my second order with them.

26 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Carla,

Thank you so much for taking the time to share your excellent feedback.

We sincerely apologize that you had to pay duties on arrival, and this is unfortunately sometimes the case with some destinations but we will always take care of such costs by reimbursing you.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Never disappoints!

Each time I received my bags on time, and the quality is always faultless. I love all my purchase!

26 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Tayla,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Always a pleasure shopping with Be Roma

You guys are the true definition of excellence. I could not be any happier!

25 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Lisa,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

BE ROMA IS THE BEST!

Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless questions with ease demonstrating her knowledge. The quality of my bags is arguably the best I've ever seen in this industry, period! All items arrived fast and you can tell they were packed with love and care. I have recommended several friends and have no hesitations to say that BE ROMA IS THE BEST!!!

25 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Brenda,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jessica.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

In love with my new bag!

Great product. Easy and quick transaction. Chris was like a friend. and everything he said happened just like that. I'm in love with my new bag.

24 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Martha,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Christopher.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Extraordinary

Just extraordinary customer service. Bag was perfectly as described, even better actually.

24 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Kirsten,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Awesome purchase

Website easy to order, customer service excellent, and product as expected. Overall awesome purchase!

21 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Lisa,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Over the moon!

The quality is outstanding. I will definitely come back for my next purchase.

21 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Olivia,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Better than described!

Never thought I would say, but it deserves recognition. My bag was even better than described, my high expectations were exceeded. I'm already making my second purchase with this store.

21 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Mya,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Amazing product & service!

I'm so happy! The bag was as advertised and the delivery was speedy. Highly recommended!

20 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Nicole,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Love it Love it Love it

Got exactly the design I wanted. Excellent quality and caring service. Christopher was one of the best people I've ever had the pleasure to deal with, honest and professional throughout, big shout out to him!

20 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Melissa,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Christopher.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Item as described, I'm in love with it!

Fast shipping to Australia. Secured packaging, same as when buying from the stores. Item as described. Many thanks!

19 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Matilda,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Glad to have discovered Be roma!

Glad to have discovered Be roma! There was a small issue which was rectified superfast and thereafter everything was great.

19 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Julia,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely apologize for the small issue at the start, and we’re glad that our team rectified this in short order.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Incredible quality for the price

Having been let down multiple times, I was sceptical at first and proven wrong. Unlike other sellers, the quality was top notch and nothing is too much trouble for this team. Will use again!

18 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Briana,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Buying from Be Roma

Buying from Be Roma was an amazing experience. It was easy to navigate the site and Jess is amazing. Would shop again and again!

18 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Cecilia,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words on Jessica.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Amazing purchase again!

Love you guys! Thank you for being so reliable. Excellent reputation and always easy to order.

18 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Julia,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

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Saiba mais sobre o processamento das avaliações da Tustpilot.

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