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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless quest... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super gratefu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been disappointed with other sellers so many times and this time getting an expensive bag I was anxious. i wanted it so badly so I took the plunge. My order arrived in Australia within 10 days an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

All my questions were answered promptly and professionally. Delivery was a bit slow, but I was kept updated at all times. Although they sent me the tracking number within 4 days from ordering they ev... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Malas e Bolsas
  2. Loja de Acessórios de Moda

Escrito pela empresa

We founded Be Roma because we care about fashion shoppers and felt that they were being underestimated by the global players in the luxury industry. We work to deliver extraordinary products of Italian quality that elevate your wardrobe without breaking the bank. Be Roma offers worldwide shipping to more than 150 countries, including express delivery to the US. Our mission is to provide full buyer protection on all purchases with free shipping, easy returns, safe payment methods, and encryption technology for customer data.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

273 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Perfection

The purse I purchased is exactly as I wished for. The customer service team was supportive at all times. I am very happy with my purchase.

17 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Andreas,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

My order arrived last night

The quality is better than I expected. I am very satisfied, and will buy again soon!

17 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Diana,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service & products

Excellent customer service! Really, top notch! (Shoutout to Emily) The bag I purchased is absolutely stunning. It is made very very well! Shipping was also very fast. I was skeptical but honestly it’s worth every penny and I will be purchasing again.

14 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Monika,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Emily.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Excellent shopping experience

Excellent shopping experience! The whole process from placing the order, shipping, to receive the item was seamless. The bag I received looks just like how the bag was described via the BE ROMA website.

14 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Adorlee,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

First time Beroma customer

Loved my first experience with Beroma. The bag was beautiful and was exactly like the video I received. Can't wait to buy more!

13 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Rose,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

So easy to purchase

So easy to purchase. Good communication, quality items, prompt delivery.

13 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Martha,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Even more beautiful than expected

I couldn't believe how beautiful my bag was. I'm now obsessed with this store.

13 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Camila,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Always a great purchase

I am always amazed with the quality of the items when I receive them. They are always better than expected.

12 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Kevin,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Second to none customer service!

Their customer service is second to none! recommend shopping with them.

12 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Lara,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Better than expected!

The whole experience was great. The product was better quality than I had imagined. I received the item in a timely fashion.

12 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Claude,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

First time customer

My bag was perfectly placed inside the box with the dust bag. I absolutely adore my bag. I will definitely make another purchase soon!

11 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Dora,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Super Happy!

Loved my first purchase from Be Roma! I am in love with my bag, although the strap is smaller than I would have liked. Very excited to use again!

11 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Belinda,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely apologize that the strap is smaller than you would have liked.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Love my bag!

Can't believe how much I love my bag. Have already ordered another one and really excited to receive it.

11 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Rosamaria,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Thrilled

Excellent quality, quick delivery and responsive support. Third purchase from beroma and they ever fail.

11 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Carmen,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

The most commendable thing about this company…

The most commendable thing about this company is the level of customer service and satisfaction. The service provided was impeccable. I previously had terrible experience shopping elsewhere and hence I was more cautious and reserved about shopping online. I must have asked at least 20 questions, and each one of them answered with consideration to ensure I feel comfortable and safe with shopping online. Jessica the wonderful lady whom I've been communicating with, has been nothing short of being professional, knowledgeable and easy to speak to. She went above and beyond to ensure my questions were being answered and provided reassurances along the way until I received my items and was happy with it. Her manager Paul has also been very helpful as well, even offering to assist me with dealing with a scam I encountered previously with another company. Next on to the quality of the items.. I have been known to have an eagle eye when it comes to the level of details, and before ordering the items I want, I did my research, went to the store to have a look and feel of the item so that I can compare the items when I received them. Every level of details are captured and delivered as promised. So much so that I felt comfortable referring my friends to shop here too. In summary, I will not hesitate to shop with Be Roma again. I am more than happy with both the quality of the items and the excellent customer service. I decided after making 3 purchases, it's about time to give credit where it's due. So thank you Be Roma, and thank you so much Jessica.

10 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Mia,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jessica.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Pleased once again!

Amazing quality with fast shipping. Will keep shopping with Beroma.

10 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Samantha,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Such a nice experience

Such a nice experience from the moment I placed my order. I was contacted immediately by Emily, who is probably the best customer service rep I've ever dealt with. This was not expected and made the experience special.

10 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Caroline,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Emily.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

1st experience was awesome

Incredible quality, delivery was pretty fast, service hard to match. Awesome experience!

7 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Carol,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Avaliado com 4 de um total de 5 estrelas

Overall satisfied

Overall satisfied with my purchase. Quality of my bag is great, service was amazing, but delivery took almost 2 weeks.

7 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Alyssa,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely apologize for delivery taking almost 2 weeks on this occasion.

We look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

I love my purchase

I am beyond happy with the quality of my purse, only top by the superlative service. I will shop in this store again.

7 de junho de 2024
Avaliação não solicitada
logotipo da Be Roma

Resposta de Be Roma

Hi Julia,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

A Experiência Trustpilot

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