This was our third time ordering from Berry Bouquets and to be honest we were slightly disappointed with the fruit basket we received. Since this was out of character from the first two deliveries... Ver mais
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AVOID. I ordered a bouquet around Christmas time and I was extremely embarassed as I took this as a gift for the family hosting. When we began to eat there was mould and extremely old strawberries... Ver mais
I have used this company a few times to place orders usually for my sisters Birthday. She loves Chocolate covered Strawberries and has found that this company has been the best by far. Every ti... Ver mais
Excellent, prompt, responsive and eager to find a solution! Initially placed an order which was delivered to the wrong address (paid with Google PayPal, although entered different shipping address,... Ver mais
Detalhes da empresa
Escrito pela empresa
The Perfect Gift For All Occasions 😊
Informações de contato
Nationwide , Reino Unido
- 0333 015 0202
- Sales@berrybouquets.co.uk
- berrybouquets.co.uk
Respondeu a 31% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I sent this to my sister inlaw and she…
I sent this to my sister inlaw and she as absolutely delighted with it she said the fruit was fresh and the chocolate covered strawberries were so delicious I am just about to order another one the presentation was lovely a beautiful display i would highly recommend this company and their products
Was the recipient of a bouquet and I…
Was the recipient of a bouquet and I thought it was an amazing unique gift. Fruit looked and tasted great. I’ve since ordered them again on 2 separate occasions and the people who received them loved them
Fantastic service
Fantastic service needed to change an address as it was a business address and they went above and beyond to help.
Recipent loved the gift beautifully presented gorgeous and fresh
Highly recommended
Watch out the customer service is BAD
Watch out the customer service is BAD! The order was not what it was, the fruit gone off, so I complained and they offered £15 refund. After emails and requests still NO refund. Online chat is non-responsive too! Totally useless retailer - BE CAREFUL WITH THIS VENDOR
UPDATE - as a courtesy vendor has now refund £25 supplying refund proof
Very disappointed.
Very disappointed.
Should have been delivered on 15th November for birthday. Actually delivered on 19th and fruit had gone off.
Would not recommend or ever use again
5 STARS!!!
Mega helpful changing address and received more strawberry’s than expected! Beautiful and delicious as usual!!! Will continue to use when trying to impress every time! 🍻 😋
Excellent customer service!
Excellent, prompt, responsive and eager to find a solution! Initially placed an order which was delivered to the wrong address (paid with Google PayPal, although entered different shipping address, the package was delivered to my home address?) Which we couldn't make heads or tails of how that happened.
In all fairness, Berry bouquet did their due diligence, sent an email confirmation ahead of delivery of delivery address. Which I didn't double check 🙈
We reached an amicable solution. Grateful! And would most definitely use again! 😊
Horrible sweaty fruit …
Ordered a bouquet for my daughter’s 12th birthday. Delivered to the wrong address. When finally received the fruit was horrible wet and sweaty. I then made a complaint and was told that you would redeliver another bouquet. You did this today and have again sent it to the wrong address. To say I’m disappointed is an understatement. Will not be using you again.
Great service & fast delivery
Great service & fast delivery. high quality product definitely will be using the company again.
Fabulour Berry Bouquets
I highly recommend Berry Bouquets they make a fantastic gift for any occasion. Bouquets are unique arrangement of beautiful fresh fruit gorgeously displayed well worth the money. All the receicipents have been absolutely thrilled and thankful - many have said never seen fruit displayed so beautifully before - I'm super happy :-)
Fantastic gift!
I have been ordering from Berry Bouquets for some time. The recipient is always delighted with the gift they receive. It is so unique and looks fab. Their turnaround time is very quick and really help. I only use Berry Bouquets and will continue to do so.
Even my grand neice ate the fruit!
The bouquet was incredible & my niece loved the surprise, a perfect house warming gift. It was presented beautifully & enough for all the family to enjoy & amazing communication.
Avoid! Honestly, don't even waste your time with this
Absolutely terrible experience. I ordered a gift for a special two-year anniversary, and it completely ruined the moment. The delivery was three days late, the box was a mess, and the strawberries were mouldy. This shows a total lack of care for product quality and customer service. While they eventually refunded me, the damage was already done. Do not trust them with your special occasions.
Avoid at all costs!
Terrible quality - don't waste your money on this company! The bouquet I ordered for a colleague was already rotting when it arrived - many of the chocolate strawberries falling apart, and the whole bouquet was was dripping and clearly past its best. I would upload pictures if I could, but at least two of the strawberries were actually fuzzy with mould and all the others were bruised and limp. Pineapple flowers had fallen apart - lots of empty sticks. I did complain and get a full refund, but I would really advise people not to use this company!

Resposta da Berry Bouquets
Awesome…
Excellent Service Beautiful Chocolate Strawberries.
Disappointed after paying £110…
I paid £110.98 including delivery for a large celebration bouquet. I wish I could post a photo here of the item delivered. It looked nothing like the website photo. DPD delivered to Edinburgh and the unimpressive finished product wasn't helped by arriving a little battered with some fruit sticks having fallen out within the plastic presentation cover. When I complained, the Company did offer to give me a free item next time but I decided not to take them up on the offer. I really cannot trust that he next celebration will be any better. I might have been convinced to use their service again had they taken the time to explain what went wrong but I received a standard response which could well have been cut & pasted from any other complaint.

Resposta da Berry Bouquets
Everything was perfect
Everything was perfect, I was informed at all time about the delivery time and as it was a gift surprise for my best friend, she did sent me photo and it was even nicer than the photo from the web, also she confirmed the fruits were amazing
Disappointed
Unfortunately I hate writing negative reviews however as this was a birthday gift being sent it’s quite embarrassing. For the price that was paid just shy of £60 including next day delivery most of fruit was going off and not edible, I paid extra for chocolate strawberries only for them to just be the tip that was covered
I can’t seem to be able to attach photos

Resposta da Berry Bouquets
Beautiful & Delicious
I ordered two Berry Bouquets recently, and both recipients raved about them - it seems they were beautifully-presented and delicious in equal measure! A perfect gift alternative to flowers, in my view. I will definitely use Berry Bouquets' services again!
Great service and very high quality…
Great service and very high quality delcious fruit. they look good in pics but amazing in real life. Better than flowers unless you think flowers are delicious.
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