Bes'Dam Soup Avaliações 

185
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The soup varieities I ordered were delicious (low in salt which I loved even more)! Each serving came frozen and packaged in a way that made it easy for me to just toss right into my freezer, and pul... Ver mais

Avaliado com 5 de um total de 5 estrelas

Soups are consistently great, not an easy task with fresh ingredients. Orders go out quick and are shipped in proper packaging. Owner has reached out to thank us which is always a nice touch. Newly in... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've tried several of Bes'Dam Soup(s) and I've always asked myself...."How do these people get it right every time". It's like homemade (actually better than I've ever had at home...better than restau... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

So glad we received a gift of your soups! Really enjoyed the Fiesta Black Bean, White Bean w/Spinach, Yankee Mushroom, and Lobster Bisque. The lone disappointment was Manhattan Clam Chowder th... Ver mais

Detalhes da empresa

  1. Supermercado
  2. Fornecedor de Produtos Alimentícios

Escrito pela empresa

Bes'Dam Soup offers our own line of delicious home-style soups, bisques and chili. We ship direct to homes from coast to coast in the USA.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

185 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(185)

7 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommended

Great customer service and delicious soups! Since getting some kinks worked out of their system, they have been great to work with. I've enjoyed the soups I've tried so far and would recommend them.

11 de abril de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best dam soups

The best hearty most flavorful soup I have ever had in my life The best wintertime comfort food you could ever have in the fridge, just heat a bowl and enjoy, yummy

26 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Inconsistent

Some are outstanding and some so-so. The garden vegetable didn't have many vegies (a can of Cambels had more than twice as many), while the the gumbo was loaded.

26 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Much happier!

I was very unhappy with this company about the way they handled orders at Christmas time. I decided to give them a second chance. This time they came through. The order was filled quickly, arrived on time and he quality is great. They, also, recognized the Christmas issue by giving a discount on this order.

I will order again the future.

25 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Yummy soups and lovely customer service!

Had a little trouble with shipping at holiday time but I can't really blame it on the company .. Shipper might have been the problem I don't know- but 'besdamsoup certainly corrected the problem by sending me a whole new order, and the lovely woman on the phone I spoke with several times, so apologetic and helpful. I told her that the mushroom soup I serve at Christmas is never totally gone out of the pot...but this year it was 👍🏻👏😃!! My guests thoroughly enjoyed it. Lobster bisque awesome! I now have several other soups in my freezer ready to try.

19 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous product, wonderful friendly service

First order took a while to arrive due to unexpected number of orders after an appearance on Fox and Friends but so worth it. Ordered again and product was on my porch within 36 hours.

Shared the Tuscan white bean with friends who were all sick with flu and they raved.

Good company.

14 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Growing pains

Was willing to be patient to receive my order of over $300 in soup due to large exposure on Fox and Friends. Two months waiting is too long. Can not reach anyone by phone. I was able to receive credit for gift cards , but that was in addition to the $300 in product. From other reviews , I am not alone.

7 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bes dam soup review

I would like to share some very true facts. My wife ordered some product for her sister in Georgia. We live in Virginia.

We never received a confirmation nor was the soup(three types were ordered)delivered by christmas. She made repeated attempts to call them and email them as well. No emails or calls were retuned by the company. We finally got so mad she contacted pay pal to get our money returned. After doing this, we received a ship notice from the soup company stating the soup had been shipped...finally.

It was revived finally 2 months late. Also, the quality of the product was inferior and we told the recipients to throw the rest away.

I would NOT recommend this company to any one. Very unpleasant experience all the way around!

1 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Context, saw it on Fox in late December, didn't exactly order right away and they got swamped, the order arrived after the holiday. There are worse things then being in demand, for the right reason. The soups are outstanding and that is the reason for ordering from these guys. On top of that, they understood the mess of being swamped with high volumes before the holiday, but they didn't make excuses and just started getting deliveries out. I decided to wait, felt my original decision to order was well founded...and I'm not at all disappointed. Lesson learned...see if you can go on Fox earlier in December to predict holiday demand...and the rest of us can just order earlier. All good...glass is more than 1/2 full...god bless America!

30 de janeiro de 2017
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Christmas Disappointment

The owner of the company contacted us and apologized. Our order was processed and we received all items within a few days.
-----------------------------------------------------------------------------------------
We placed an order on 12/18/16. Payment was processed on 12/19/16. The order was for soup and 2 gift certificates. We've not received either as of today (1/29/17). We've received 2 email updates, the last on 1/4/17 about orders being processed. We've called only to be unable to leave voice mail messages due to mailbox being full. We are still wondering where the soups and gift certificate are. We will be contacting Fox News, New York Attorney General and BBB offices this week, as well as our bank to get a refund. Wilsons, Buffalo, Wyoming

29 de janeiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered the soup in the amount of $126 …

I ordered the soup in the amount of $126.00 after seeing the Fox and Friends show on December 18, 2016. Since then I received 2 emails - one acknowledging my order and the second the order would be shipped out in 2 weeks.
If they can't fulfill the order, they should refund the money.
This is a scam - no one picks up the phone, or responds to emails.
I hope someone looks into this outfit.
Don't order unless you want to lose your $$

25 de janeiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not good

Ordered over $100 worth of product 14 days ago and have not heard anything or received anything after the original confirmation of the order.

24 de janeiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Deceptive order practices

This company does not ship orders in a timely manner...does not tell anyone ahead of time they can't deliver promptly....blames late deliveries on some Fox tv show that aired multiple years ago....does not respond to requests for information regarding late orders nor do they provide a valid way of contacting them when orders are not shipped....sends generic email each week saying the orders are shipping this week but order does not go out. But...they do take your money immediately after placing order.

20 de janeiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never Received Product

I placed an order on 12/18/16. I did receive several general emails from the company regarding a high volume of orders received following an appearance on Fox and Friends, however it has been over a month and I have not receive my items. I also have not received a phone call or a response to my previous emails updating my on the status of my specific order. Their voice mailbox is full and I am getting nervous that I have lost my $106. If I do not receive a reply I will be contacting the Better Business Bureau to seek resolution. Never again.

19 de janeiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lobster bisque

What a tremendous disappointment.

I was excited to serve the lobster bisque at Christmas dinner. The flavor is less than appealing and each bowl was returned to the kitchen full. Needless to say, this company has no new fans in my home.

I've attempted to reach the company, but the only response has been to report me to Trust Pilot and have my review removed for not referencing "service". In all fairness, I did receive the soup prior to Christmas. The order, however, was wrong and I've yet to receive the mushroom soup.

I too, am in a business dependent on reviews. Should a review question my product or service, I would immediately reach out to see how I might correct the situation for the client. To report me for not referencing your service, which appears to be a common lament among your customers, is a completely inappropriate response. I recognize that we all have taste preferences, but when an entire party of 12 concurs, I would suggest the problem is yours.

26 de dezembro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding

Your soups are delicious---
Thank you for your service--You had overwhelming responses a year and a half ago, yet you stuck with your customers and fulfilled your obligations to them. Great integrity, honest responses and follow up. Happy that you are now in efficient mode and all is well.

Thanks so much

more orders to come

Keith Ludwig

14 de abril de 2016
Avaliação não solicitada
logotipo da Bes'Dam Soup

Resposta da Bes'Dam Soup

Hi Keith,
I'm so glad that you're enjoying your soups!
I remember that you had experienced challenges with your order a year and a half ago when we were overwhelmed with our national TV airing. I truly appreciate the opportunity that you gave us to fix that, and give you the exceptional experience that you deserve!
Enjoy the rest of your soups, I look forward to hearing from again!
Best Regards,
Ed Covino
Owner

Avaliado com 5 de um total de 5 estrelas

Great Service

The owner of Bes Dam Soup was a big help with my order and he had it shipped to my family very fast! They enjoyed the soup!
Thank You, Ed,

Susan

23 de fevereiro de 2016
Avaliação não solicitada

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