I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic... Ver mais
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Veja o que dizem as avaliações
Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to... Ver mais
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Products didn't work and, oh my goodness, attempting to return them under their 30 day rule is horrendous. They're being slippery, they're being awkward and they're telling me "facts" that just... Ver mais
A empresa respondeu
Evri lost my package and when I contacted customer services they responded very swiftly and sent me a replacement. They kept in touch throughout to track the package and were really polite and helpful... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos domésticos
- Loja de utensílios de cozinha
- Loja de suprimentos para animais de estimação
Escrito pela empresa
At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.
Informações de contato
Unit C1 A Poole Hall Road Industrial Estate , CH66 1ST, Ellesmere Port , Reino Unido
- 0800 058 4569
- contact@bestideasuk.co.uk
- bestideasuk.co.uk
4,1
Muito Bom
247 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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I ordered the Profoam oven cleaner
I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic job. I had to apply it two or three times in certain areas because I hadn't cleaned it for over six years (am so embarrassed!) and it looks so clean and different! Highly recommended.
16 de julho de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Zoe,
Thanks so much for taking the time to leave us a review.
We're so happy that you're happy with our product and service.
Thanks again for your recommendation, we really appreciate your support.
Cheers,
BIUK Support
Brilliant Products
Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to introduction of a wheelchair with a family member + drinks dropped by delightful great grands!
9 de julho de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Bryher,
Thank you so much for your lovely review!
We know how important it is to keep your carpets and fabrics clean, and we're really glad to know that our ProFoam Carpet Cleaner has become a product that hit the mark for you; it's about the biggest compliment we could ask for.
We spend a lot of time developing products that work in the home, so hearing stories like yours means a great deal to us.
Thank you again for your support, Bryher. We really appreciate you taking the time to share your experience.
Cheers,
BIUK Support
Excellent customer service
Evri lost my package and when I contacted customer services they responded very swiftly and sent me a replacement. They kept in touch throughout to track the package and were really polite and helpful. Five star customer service!
7 de julho de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Katie,
Thank you so much for your kind review!
We're sorry your original parcel was lost by the courier, but we're delighted to hear that our team was able to resolve things quickly and keep you updated throughout the process.
Providing helpful, responsive customer service is really important to us, so it's wonderful to know we delivered a five-star experience.
Thank you again for your support. We hope you continue to enjoy your purchase!
Kind regards,
BIUK Support
Good item
Solid product.
After a few sprays on the affected area, it looks much fresher & cleaner now
6 de julho de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi John,
Thank you for taking the time to leave us a review!
We're really pleased to hear that you're happy with the Profoam Carpet Cleaner and that the product made such a noticeable difference. It's great to know it helped leave the area looking fresher and cleaner.
We really appreciate your support and hope you continue to enjoy using more products from our cleaning range.
Kind regards,
BIUK Support
Amazing product
When I didn’t receive my profoam, I rang best ideas. Customer service went above and beyond to rectify by order, offering to send the item again or offered me a refund .
Eventually I did receive the profoam. The product was amazing. I have cleaned every stubborn, burnt on grimy surface. I have tried so many products to clean my oven and hob before without success. No effort, just simply spray on and done. Like new. This is now my go to every time. Best ideas. Thank you.
28 de junho de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Annette,
Thank you so much for your wonderful review!
We're delighted to hear that we were able to help and get everything resolved for you.
It's even better to know that the ProFoam Kitchen Hob and Oven Cleaner lived up to your expectations and made such a difference to your oven; hearing that it's now your go-to cleaner means a lot to us.
Thank you again for your kind words and for choosing Best Ideas UK. We really appreciate your support and hope you continue to enjoy using our products for many more cleans to come!
Kind regards,
BIUK Support Team
Damaged item
I had a product undelivered due to it being damaged. Sent an email to find a solution and within 10 minutes problem solved and another item dispatched. Will definitely be back again to shop.
10 de junho de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Charmaine,
Thank you so much for taking the time to leave us a review!
We're sorry your original item was damaged in transit, but we're delighted to hear our team was able to resolve the issue quickly and get a replacement dispatched for you. Providing fast and helpful support is something we take great pride in.
We really appreciate your patience and understanding, and we're grateful for your kind words. We look forward to welcoming you back again in the future.
Kind regards,
BIUK Support Team
Great service from this company
Great service from this company. Fast delivery & customer service were fantastic when I had some questions. I would highly recommend this company & I will definitely be using them again.
17 de abril de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Yvonne,
Thanks for getting in touch. We are absolutely delighted to hear such positive feedback regarding our delivery and customer service team!
It is wonderful to know that you are happy with the service provided and we appreciate your recommendation. We look forward to being of service to you again in the future.
Best regards,
BIUK Support Team
Profoam - Kitchen Hob & Oven Cleaner | Fresh Lemon - product doesn't work
Ordered Profoam - Kitchen Hob & Oven Cleaner | Fresh Lemon; it didn't work as advertised. I contacted the company to request a refund, who at that time provided further instructions which I followed and it still didn't work. Contacted again and I was provided with an excuse. I won't be purchasing this product again or recommending as it is false advertisement.
In response to your reply...
Customers do not find this useful, as there are a number of 1* reviews left.
Yes you have emailed and I have responded, I was then provided with unhelpful excuses. I'm not happy with the poor results, which I included photos in my response. Hence why I left you a 1* review.
Customer services should be helpful towards customers, not provide excuses.
I won't be a returning customer.
13 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Lindsay,
Thanks so much for sharing your feedback. We’re sorry to hear about your experience.
Customers usually find our Profoam Kitchen and Oven Cleaner helpful for removing baked on grease and we’re sorry to hear this hasn’t been the case in your experience.
We want to resolve this for you and our friendly customer care team has reached out to you via email and now awaiting your response.
We look forward to taking care of this for you.
Many thanks,
BIUK Support Team
Incredible customer service
Incredible customer service. I placed my order but realised straight away I’d ordered the wrong item! I got an email within minutes to say they had corrected my order with the correct item ! Speedy delivery, amazing customer service, brilliant company. I’ve not tried the oven cleaner yet but overall impressed so far !.
14 de abril de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Ms Hamilton,
Thank you so much for your kind review.
We’re really glad we could quickly sort the order for you and get everything corrected in time. It’s great to hear the delivery was smooth and that your overall experience has been a positive one so far.
We hope you love the oven cleaner just as much once you try it. Thanks again for your support, it really means a lot to us.
Cheers,
BIUK Support Team
Fast efficient product
Fast efficient product. Great service great product. Every day I find something else I can use it for. I think il have to buy a box at a time as I can use it everywhere. Love it and it's not overpriced....thank you for your service...,.
31 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Rossano,
Thank you so much for your kind words! We’re really glad to hear you’re enjoying the product and finding so many ways to use it.
It’s great to know you found the service fast and efficient as well. Your support truly means a lot to us, and we’re so happy the product is delivering great value for you.
Thanks again for your feedback, and we look forward to serving you again soon!
Cheers,
BIUK Support Team
Excellent customer service
Excellent customer service. Somehow the wrong address was submitted on my order. They had a great solution and even contacted me afterwards to check I had received it. Amazing! I haven't used the product yet, so can't comment on its effectiveness.
21 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Jill,
Thank you so much for taking the time to share your review.
We’re really glad we could help resolve the address issue and ensure your order reached you safely. It means a lot to hear that you had a great experience with our support.
We hope you enjoy the product, and we’re always here if you need anything.
Cheers,
BIUK Support Team
Bought the profoam tins eceptional…
Bought the profoam tins eceptional product and i would highly recommend the company 100%
18 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Steve,
Thank you so much for your kind words! We’re really glad to hear you found the ProFoam exceptional and that you’d recommend us, it truly means a lot to us.
We really appreciate your support and hope you continue to enjoy using the product!
Cheers,
BIUK Support Team
Excellent Customer Service and the…
Excellent Customer Service and the product (ProFoam) actually does what it promises
16 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Becky,
Thank you so much for your kind review! We’re really glad to hear that you had a great experience with our customer service and that the ProFoam delivered on its promise.
It means a lot to us to know the product is doing exactly what you expected, that’s always our goal.
We truly appreciate your support.
Cheers,
BIUK Support Team
When the courier failed to deliver…
When the courier failed to deliver these guys stepped up and contacted me and sorted it out, small things like that matter in this day and age, well done!
3 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Lovely,
Thank you so much for your kind words, we really appreciate you taking the time to share this!
We’re so glad we were able to step in, get things sorted, and keep you updated. You’re absolutely right, the small things really do matter, and we always aim to be there when it counts.
Thanks again for your support.
Cheers,
BIUK Support Team
EVRI lost my parcel on 2 occasions…
EVRI lost my parcel on 2 occasions which is just rediculous....however when I reached out to best ideas they couldn't have been more helpful. They suggested I use a different address and I received the items the next day. 10 out of 10 and I must admit the profoam was a great investment. Highly recommend.🙂
2 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Kathryn,
Thank you so much for your kind review, it truly means a lot to us! We’re really sorry to hear about the issues you had with the delivery of the order originally, but we’re so glad we were able to step in and get things sorted quickly for you, that’s exactly the service we always aim to provide.
We’re even happier to know that you’re loving the ProFoam. Hearing that it was a great investment makes our day!
Thank you again for your recommendation and support.
Cheers,
BIUK Support Team
Brilliant customer service
Brilliant customer service.
Parcel was stolen and best ideas sent a new one out and was received in the matters of Days
Communication was fantastic
12 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Lovely,
Thank you so much for your kind review.
We’re really pleased to hear that you were happy with the support you received and that the replacement parcel arrived quickly. We always do our best to resolve issues as smoothly as possible, so it means a lot to know the communication and service met your expectations.
Thank you again for your support.
Cheers,
BIUK Support Team
Profoam oven cleaner
I made a purchase which arrived promptly as promised. There was a problem with the nozzle on my can and when contacted, the company were immediately willing to resolve this. They were very professional and caring. I received a replacement within a few days.
The product is also amazing!
6 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Sue,
Thank you so much for taking the time to share your experience. We’re really pleased to hear that your order arrived quickly and that we were able to resolve the issue with the nozzle for you.
It means a lot to us that you found our team helpful and professional, and we’re especially happy to hear that you’re enjoying the Profoam Oven Cleaner.
We truly appreciate your support and your kind words.
Cheers,
BIUK Support Team
A quality product from a small but highly professional Company
I have just received my cans of PROFOAM and was really eager to try out the foam on my padded office chairs. WOW! I was astonished and overjoyed at the result! The transformation of the the fabric is fantastic. I've had these chairs for several years and had never thought of cleaning them before. I was greatly impressed by the courtesy and professional attention I received and I can confidently recommend the products I purchased from them.
11 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Harry,
Thank you so much for your wonderful feedback. We’re really delighted to hear how well the PROFOAM worked on your office chairs and that you were so pleased with the transformation. It’s always great to know our products are helping bring items back to life, especially ones that have been used and loved for years.
We also truly appreciate your kind words about our service. As a small business, it means a lot to us that you noticed the care and attention we try to give every customer.
Thank you again for your support and for taking the time to share your experience.
Cheers,
BIUK Support Team
Excellent company with outstanding…
Excellent company with outstanding customer service, I had a slight problem with delivery company and the issue was resolved within 24 hours. The range and quality of products amazing 👍
10 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Pauline,
Thank you so much for sharing your experience!
We’re thrilled to hear that our team could resolve your delivery issue quickly and that you’re enjoying the range and quality of our products. Your kind words mean a lot and really motivate us to keep providing the best service possible.
We look forward to serving you again.
Cheers,
BIUK Support Team
It removes mould
It removes mould, but to me it’s just a bleach gel it smells strongly of bleach, won’t buy again.
7 de março de 2026
Avaliação não solicitada
Resposta da BestideasUK
Hi Alison,
Thank you for taking the time to share your feedback.
We’re glad to hear that the product helped remove the mould. However, we were unable to locate an order under your name in our records. We also wanted to mention that our product is the Mould Remover Spray, rather than a gel formula.
As there are a few similar products on the market, it’s possible there may have been some confusion with another brand. If you believe the item was purchased from us, please feel free to reach out to our support team on contact@bestideasuk.co.uk with your order details so we can look into this further for you.
Thank you again for your feedback.
Cheers,
BIUK Support Team
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