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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

3tage warten bis endlich das Konto verifiziert ist weil ständig irgendwelche anderen Unterlagen angefragt wurden,dann nach 3tagen "viel zu tun" ist es fertig und jetzt kommt auf die Frage zur Auszah... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The worst site ever they got the slots set up to never pay and when you hit at first you think wow I won until you learn quickly it's a trick to hook you in. Ill never play there again

Avaliado com 1 de um total de 5 estrelas

Zahlen plötzlich kein Geld mehr aus, trotz verifizierten Account. 2021 klappten Auszahlungen noch ohne Probleme. Vorsicht, hier kein Geld mehr einzahlen! Es werden unsinnige Begründungen und Forderung... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Lasst die finger davon.. ich hatte versehentlich 2 mal 50 euro eingezahlt, also wollte ich die eine 50 wieder auszahlen lassen.. soweit so gut die 50 euro wurde vom spielerkonto abgebucht aber angekom... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Cassino
  2. Instrutor de Jogos de Azar
  3. Casino e loja de apostas online

Escrito pela empresa

BetAmo is absolutely secure and reliable, offering its wide range of slot and table games with live dealer games. Proclaimed to be honest and focused on responsible gaming, BetAmo is an online casino, offering incredible bonuses and fabulous customer care. Make your gaming way even more adventurous at BetAmo and have the best ever experience!


Informações de contato

1,9

Ruim

O TrustScore é 2 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

KYC process is a nightmare

KYC process is a nightmare. Sent my ID, bank statement, and a selfie - still not verified.

30 de junho de 2025
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Dear Leonard van Dam,

We're very sorry to hear that your KYC process has been a nightmare. We understand your frustration, and we apologize for the delay. We take verification seriously for security, but we aim for it to be a smooth process. Please contact our support team immediately so we can help you with your documents and get you verified.

Best regards,
Betamo Casino Team

Avaliado com 1 de um total de 5 estrelas

useless bonus

Bonuses are useless. You’ll never meet the wagering.

6 de julho de 2025
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Dear Kay van Rijswijk,

We're sorry to hear you feel our bonuses are useless. We understand your frustration with wagering requirements and want to assure you that our terms are designed to be fair. We'd love for you to give our support team a chance to explain how our bonuses and wagering work, and help you find one that's a good fit for you.

All the best,
Betamo Casino Team

Avaliado com 1 de um total de 5 estrelas

Customer support is unresponsive and…

Customer support is unresponsive and completely useless. Very frustrating experience.

6 de agosto de 2025
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Dear Emiko,

We're very sorry to hear you've had a frustrating experience with our customer support. We understand how important it is to get a quick and helpful response, and we apologize that we didn't meet your expectations. Please contact our support team again with your account details so we can assist you right away.

All the best,
Betamo Casino Team

Avaliado com 5 de um total de 5 estrelas

Very good casino

Very good casino

- quik withdrawl
- plenty of slots to play
- trustable casino
- good bonuses

So if you are searching for a trustable casino woth plenty of slots, betamo ia the place to be!

13 de março de 2025
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Hi Rubsk,

Thank you for your positive feedback! We’re thrilled to hear that you enjoy our wide selection of slots, quick withdrawals, and bonuses. Your trust means a lot to us, and we’ll continue providing a top-notch gaming experience for our players.

Best,
Betamo Team

Avaliado com 1 de um total de 5 estrelas

Dont play at betamo scam!!

The biggest scam site, they stole al of my winnings!! And when you want to withdraw te money, they ban you account please people dont play at this casino !! I won 8000 euro with 200 euros everytime issues!

13 de março de 2025
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Hi Cow Core,

We take complaints very seriously and always ensure that our withdrawal process follows fair and transparent policies. If you have any unresolved issues, we encourage you to contact our support team directly so we can investigate your case. Please provide your account details and any relevant transaction history, and we will assist you as soon as possible.

Best,
Betamo Team

Avaliado com 5 de um total de 5 estrelas

best casino with good vip managers and…

best casino with good vip managers and fast helps i recommend this casino awesome tournaments also

1 de março de 2025
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Hey there, Kems!

Thanks a million for the awesome review and for recommending us!
We're so glad to hear you're having a great experience. Our VIP managers work hard to provide fast and helpful support, and they'll be thrilled to read your feedback. It's also fantastic to know you're enjoying the tournaments!

We appreciate you being a part of our community.

All the best,
Betamo Casino Team

Avaliado com 1 de um total de 5 estrelas

Hallo,

Hallo,

Spielt nicht bei Betamo das sind kriminele und bescheisen die Leute wenn ihr unbedingt spielen möchtet dan wo anders obwohl sie alle gleich sind aber nicht da!!! Ich werde euch das noch 100 mal ✍️

24 de janeiro de 2025
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Hallo Dragoslav,

Es tut uns leid zu hören, dass Sie mit Ihrer Erfahrung bei Betamo unzufrieden sind. Wir legen großen Wert auf Fairness und Transparenz, und wir möchten Ihnen gerne helfen, falls es ein spezifisches Problem gibt.

Bitte kontaktieren Sie unser Support-Team direkt, damit wir Ihren Fall prüfen und eine Lösung finden können. Wir sind hier, um Ihnen zu helfen!

Mit freundlichen Grüßen,
Das Betamo Team

Avaliado com 1 de um total de 5 estrelas

Habe über 1000€ gewonnen bei Auszahlung…

Habe über 1000€ gewonnen bei Auszahlung wurde mir Geld Weck genommen . Aufpassen

1 de novembro de 2024
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Dear Ja Nee Alles Klar,

We’re really sorry to hear about your experience. We take all concerns seriously, and we would like to resolve this issue for you as quickly as possible. Please reach out to our customer support team directly at reviews@betamo.com so we can investigate and assist you further.

We appreciate your patience and understanding, and we’re committed to making things right.

Best regards,
BetAmo Team

Avaliado com 5 de um total de 5 estrelas

Ich kann diese schlechten Bewertungen…

Ich kann diese schlechten Bewertungen nicht verstehen. Es ist ein Glücksspiel und das sollte jedem bewusst sein. Einzahlungen und auch Auszahlungen erfolgen am nächsten Tag. Ich kann mich nicht beschweren. Das Team war auch per Chat sehr höflich und hilfsbereit auch auf Deutsch. Das authentifizieren ist ein wenig aufwendig, aber wichtig!

11 de outubro de 2024
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Liebe*r Winkler,

Vielen Dank für deine positive Rückmeldung! Wir freuen uns sehr, dass du mit den Ein- und Auszahlungen sowie unserem Support-Team zufrieden bist. Es ist toll zu hören, dass du unseren Service, auch auf Deutsch, als höflich und hilfsbereit empfunden hast. Wenn du in Zukunft Fragen oder Anliegen hast, zögere nicht, uns zu kontaktieren – wir sind immer für dich da!

Beste Grüße,
Betamo Team

Avaliado com 1 de um total de 5 estrelas

Biggest scammers

Biggest scammers. When you win money they have problems to pay out and get every day the same awnsers

5 de outubro de 2024
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Dear Manfred,

We sincerely apologize for the frustration and disappointment you've experienced. Your concerns are important to us, and we take such feedback seriously. We understand how crucial it is to have a smooth and reliable payout process, and we regret that this has not been the case for you.

We would appreciate the opportunity to review your case further to ensure that any problems are addressed. If you could provide more details, our support team will be happy to assist you in resolving this matter as quickly as possible.

Thank you for bringing this to our attention, and we hope to restore your trust in Betamo.

Best regards,
The Betamo Team

Avaliado com 1 de um total de 5 estrelas

2 keer een deposit gedaan geld nooit op…

2 keer een deposit gedaan geld nooit op account gekregen en klantenservice zegt dat ik moet wachten weg blijven bij de site oplichters!!!

21 de setembro de 2024
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Dear Jan,

We’re sorry to hear about the issue you’ve experienced with your deposits. We take such matters very seriously and are committed to ensuring that all transactions are processed securely and promptly. Write directly to our support team and provide your details for a quick solution. Thank you for bringing this to our attention, and we hope to resolve this as soon as possible.

Best regards,
Betamo Team

Avaliado com 5 de um total de 5 estrelas

I fine this a verry good…

I fine this a verry good casino...because the always help u if i have questions...withdrawl
is always on time and good.sorry my english is not so good ...🙃and the most importent is the manger yasmin is a verry sweet and lovely person and always wanted to help with evryting 🥰🥰🥰 liefs linda from Holland

3 de abril de 2024
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Hi Linda,

Thank you for your kind review! We're delighted to hear that you find our casino helpful and reliable, and we're especially pleased to know that Yasmin has made such a positive impact on your experience. We'll be sure to pass along your lovely words to her. Thank you for being with us!

Best regards,
The Betamo Team

Avaliado com 1 de um total de 5 estrelas

Waardeloos

Ik had geld gestort en wat gespeeld, had gewonnen en wilde het gewonnen bedrag uit laten cashen.. ik kreeg enkel mijn gestorte bedrag terug en derest hebben ze in eigen zak gestoken. 1 ster is nog teveel!

26 de março de 2024
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Hallo ToosToverdoos,

Het spijt ons te horen dat u een negatieve ervaring heeft gehad. Neem alstublieft contact op met onze klantenservice en geef uw gegevens door, zodat we dit probleem snel en efficiënt kunnen oplossen. Uw tevredenheid is belangrijk voor ons.

Met vriendelijke groet,
Het Betamo Team

Avaliado com 4 de um total de 5 estrelas

Their validation system

Their validation system, is too much… cant validate pictures, which other sites can….

Their support are great! Fast respons and actually read your issue, before responding.

12 de março de 2024
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Dear Alexander,

Thank you for your feedback! We're glad to hear that you appreciate our support team's fast and attentive responses. We're sorry to hear that you've had issues with our validation system. Please contact our support team directly, and we'll do our best to help resolve any problems you’re facing.

Best regards,
The Betamo Team

Avaliado com 1 de um total de 5 estrelas

I got banned my account when i tried to…

I got banned my account when i tried to withdrawal money from this casino! They say that country where i play its illegal! But I am in Greenland and play from this place! And during playing no issues occurred when i add money and lose in there casino! Problems started when i tried to withdrawal money. I pass all registration and confirmation steps!
I lost 2200Euro and when i tried to withdrawal 800eur i got banned and my account was deleted!
NEVER PLAY BETAMO!!!!!

23 de janeiro de 2024
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Hi Artur,

We're sorry to hear about your experience. Please contact our support team directly with your details so we can investigate this matter further and resolve any issues. Your satisfaction is important to us, and we want to ensure that all our players are treated fairly.

Best regards,
The Betamo Team

Avaliado com 5 de um total de 5 estrelas

Very good casino with good vip manager…

Very good casino with good vip manager named tammy vip manager is always very fast with giving me bonus when i ask and you can do bonus buys even if u i netherland

12 de janeiro de 2024
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Dear Kemal,

Thank you for your positive feedback! We're thrilled to hear that you enjoy our casino and that Tammy, your VIP manager, has been so helpful and quick with bonuses. We appreciate your support and are glad you're having a great experience with us.

Best regards,
The Betamo Team

Avaliado com 2 de um total de 5 estrelas

Ive deposited over 200 euro and Ive…

Ive deposited over 200 euro and Ive still not spun into a bonus it just cleaned my account, so big win, no bonus games, just 200 euro+ down the drain, with 0.2 euro spins

11 de novembro de 2023
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Dear Ruben,

We're sorry to hear about your experience. Please contact our customer support team with your account details so we can look into this matter and assist you further. Your satisfaction is important to us, and we want to ensure you have a fair and enjoyable experience.

Best regards,
The Betamo Team

Avaliado com 1 de um total de 5 estrelas

3tage warten bis endlich das Konto…

3tage warten bis endlich das Konto verifiziert ist weil ständig irgendwelche anderen Unterlagen angefragt wurden,dann nach 3tagen "viel zu tun" ist es fertig und jetzt kommt auf die Frage zur Auszahlung garnichts mehr,dann geht's zum nächsten schritt

-dumme Leute die beim betrügen noch nicht Ma richtig eine Story auf die Kette kriegen wieso weshalb des net klappt nur Bilder faaalsch

13 de setembro de 2023
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Hallo Simon,

Es ist uns wichtig, die Situation vollständig zu klären. Bitte kontaktieren Sie unseren Kundenservice direkt mit Ihren Details, damit wir die Angelegenheit prüfen und schnellstmöglich lösen können. Ihre Zufriedenheit liegt uns am Herzen, und wir möchten sicherstellen, dass alle Prozesse reibungslos ablaufen.

Mit freundlichen Grüßen,
Das Betamo Team

Avaliado com 2 de um total de 5 estrelas

Relativ zäh das Casino

Eigentlich ein gutes Casino, mit einer rießen Auswahl an Spielen. Aber leider keine annehmbaren Gewinne erzielt bisher und spiele schon seit mehreren Monaten.

Man bekommt zwar Freispiele ab und zu, aber es gibt leider keine Gewinne. Ich habe 2000€ verspielt in 4 Tagen.
Jeder Spin bringt Gebühren mit sich, spielt man auf 2€ sind das 0,1€ jedes Mal, die man abgezogen bekommt.
Es macht so leider keinen Spaß!

Die ganzen Bewertungen hier sprechen ja für sich. Ich versuch mein Glück noch 1-2 Einzahlungen und dann wird es wohl gesperrt werden, wenn sich nichts ändert.

8 de julho de 2023
Avaliação não solicitada
logotipo da BetAmo

Resposta de BetAmo

Hallo Friburgo,

Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie bisher keine zufriedenstellenden Gewinne erzielt haben. Wir möchten sicherstellen, dass Sie eine faire und angenehme Spielerfahrung bei uns haben. Bitte kontaktieren Sie unseren Kundenservice, damit wir Ihre Anliegen besprechen und Ihnen weiterhelfen können.

Mit freundlichen Grüßen,
Das Betamo Team

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Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

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Saiba mais sobre o processamento das avaliações da Tustpilot.

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