MasonSlots Avaliações 52

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Won on a 15 free spin promotion. Was a ble to verify and withdraw within 12 hours. Fast, friendly customer service and excellent selection of games.

Avaliado com 5 de um total de 5 estrelas

Masonslots it's the best casino I ever played ! very good experience every day , they transfer fast the money and react fast if you have a problem and resolve it . Zack the manager ist the best VIP... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Gar nicht zu empfehlen. Einzahlungen gehen nur Auszahlungen nicht. Wird immer wieder storniert. 3 tage hintereinander versucht meinen Gewinn auszahlen zu lassen und nichts passiert. Stattdessen soll i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ganz frisch bei Masonslots angemeldet (Operator = N1 Interactive Ltd., betreiben mehrere Casinos) ... und ich muss sagen, MS gefällt mir sehr gut. Besonders wichtig war mir eine solide Lizenz und eine... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Cassino
  2. Instrutor de Jogos de Azar
  3. Casino e loja de apostas online

Escrito pela empresa

What MasonSlots offers is a combination of reliability and a choice of slots and live games—one of the fullest, actually. It is guided by transparency and responsible gambling while equally offering massive bonuses and top-notch customer support. Experience all-around exquisite gambling with MasonSlots!


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

52 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

5 stars

Won on a 15 free spin promotion. Was a ble to verify and withdraw within 12 hours. Fast, friendly customer service and excellent selection of games.

13 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I really enjoy this site for the…

I really enjoy this site for the variety and awesome bonuses with a fast withdrawal.

15 de agosto de 2025
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Dear Mizzcandi Morris,

We're so glad you enjoy our site! It’s great you appreciate the variety, awesome bonuses, and fast withdrawals. Your feedback means a lot to us!

Wishing you the best,
Mason Slots Casino Team

Avaliado com 5 de um total de 5 estrelas

No joke

No joke, my mom was the one who told me to try this site 😂. She plays bingo and I went for slots. Played Book of Dead and hit a ]76 spin win!1 Not huge but felt good. Used the bonus well. Wish they had more seasonal promos tho. Still fun 🤷‍♂️

11 de julho de 2025
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Dear Wolfgang Eisenhower,
That's an awesome story, and we love that your mom introduced you to Mason Slots Casino! It's fantastic you had a fun win on Book of Dead with your bonus spins. We'll definitely note your wish for more seasonal promos as we're always looking for ways to keep things exciting. Thanks for sharing your experience!

Warm wishes,
Mason Slots Casino Team

Avaliado com 5 de um total de 5 estrelas

So the bonuses are actually good

So the bonuses are actually good. Got cashback twice already and didn’t even realize the first time lol. But when I messaged support to ask about how it worked, the dude took forever to reply. Not rude or anything, just suuuper slow 🐢. Still, probs will stay for the slots.

10 de julho de 2025
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Dear Tilde Christiansen,

We're glad to hear our bonuses are actually good and that you're enjoying the cashback! We apologize that our support response time was "suuuper slow" when you had questions; that's certainly not the speed we aim for. We're working on improving our response times.

Thanks for sticking with us for the slots!

All the best,
Mason Slots Casino Team

Avaliado com 5 de um total de 5 estrelas

First time tryin online games

First time tryin online games, wasn’t sure at first. But got a nice lil welcome bonus and poked around the live casino part. The blackjack dealer was mad chill 😂. Didn’t win big but withdrew $40 with no probs. Took like 48hrs. Interface easy to figure even for me lmao.

9 de julho de 2025
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Dear Lukas Schneider,

Welcome to Maison Casino! We're thrilled to hear you had a great first experience with online games. It's awesome that our welcome bonus and the "mad chill" blackjack dealer made your time in the live casino enjoyable. We're also happy your $40 withdrawal was smooth and the interface was easy to navigate. We hope you'll keep exploring our games!

Sincerely,
Mason Slots Casino Team

Avaliado com 1 de um total de 5 estrelas

Mason slots has bad customer service and practices stall tactics, not cool

I have played almost every online casino for the last 15 years and this casino practices stall tactics imo, I deposited 200 and lost a bit and then tried cashing out, it is my way of testing out the casinos, which they said they wanted all the typical documents which I submitted, anyway they just kept stalling and wouldn't approve. One of the only online casinos that did this to me in the last year, I'll never go back, I couldn't care less about the 200, I rarely write reviews but I would like to warn people about bad customer service, especially with online casinos, I don't even trust most review on here, I'll trust Reddit over any reviews online, be safe ppl

9 de março de 2025
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hi Ernie,

We’re sorry to hear about your experience. Our withdrawal process follows standard verification procedures to ensure security and compliance. If your withdrawal was delayed, it may have been due to an incomplete verification process or additional security checks. Please reach out to our support team with your player ID, and we will gladly review your case to resolve any outstanding issues.

Best,
Mason Slots Team

Avaliado com 2 de um total de 5 estrelas

Vraag over prestatie bonus hoe te…

Vraag over prestatie bonus hoe te activeren…? Live chat ingeschakeld maar daar werden we ook niks wijzer van….. al met al werd de chat gewoon afgebroken geen €200 bonus gewoon weggedrukt. Iemand hier ook ervaring mee

8 de março de 2025
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hi Danny,

We’re sorry to hear about your experience with the activation of your bonus. Performance bonuses may have specific conditions that need to be met before activation. Please contact our support team again with your player ID, and we will review your case to ensure that everything is processed correctly. We appreciate your patience and will do our best to assist you.

Best,
Mason Slots Team

Avaliado com 5 de um total de 5 estrelas

Had a rough patch on Lightning…

Had a rough patch on Lightning Roulette, but the cashback helped me bounce back. It’s not often you find casinos that actually care if you win or lose. Props to MasonSlots!

15 de novembro de 2024
logotipo da MasonSlots

Resposta de MasonSlots

Hi Abraham

Thanks for the kind words, Abraham! We're so glad the cashback helped you bounce back. At MasonSlots, we truly care about providing a fair and enjoyable experience for all players, win or lose. We're here to make sure you keep having fun and stay supported along the way. Best of luck on your next session! 😊🎰
Cheers,
The MasonSlots Team

Avaliado com 5 de um total de 5 estrelas

Big Wins on Blackjack.

If you’re into blackjack, give this site a shot. Played a few rounds last weekend and left with a nice profit. The live dealers are also super friendly – not too serious, which is great.

20 de novembro de 2024
logotipo da MasonSlots

Resposta de MasonSlots

Thanks for sharing, Kenny! We're thrilled to hear you had a great time playing blackjack and enjoyed the friendly atmosphere with our live dealers. Hope your luck continues and that you keep having fun with us! 🎲🎉

Avaliado com 5 de um total de 5 estrelas

Their sportsbook is a great bonus for…

Their sportsbook is a great bonus for someone who loves sports. Everything went as smoothly as butter when you bet on the Lakers last night. At last, a website that does both sports betting and slots correctly.

7 de novembro de 2024
logotipo da MasonSlots

Resposta de MasonSlots

Dear Steve,

Thanks for sharing your experience, Steve! We're thrilled to hear you're enjoying the sportsbook and the smooth betting process. Combining both sports betting and slots in one place is something we’re proud of. Here's to many more wins ahead! 🎉

Best,
The MasonSlots Team

Avaliado com 5 de um total de 5 estrelas

Masons Slot Casino super Casino !

Masons Slot Casino super Casino !! Ich bin sehr zufrieden dort zu spielen.. Rasche Auszahlung und gute Gewinne bis jetzt 🤩

25 de janeiro de 2024
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hallo Susanne,

Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie mit MasonSlots Casino zufrieden sind und gute Gewinne erzielt haben. Wir sind stolz darauf, schnelle Auszahlungen und ein tolles Spielerlebnis bieten zu können. Wir schätzen Ihre Unterstützung und freuen uns, dass Sie bei uns spielen.

Mit freundlichen Grüßen,
Das MasonSlots Team

Avaliado com 1 de um total de 5 estrelas

Don't ever play at this casino they are…

Don't ever play at this casino they are not even respecting self exclusions they lett me withdrawl and did not aprove my documents cus i was withdrawing a smaller amount then my deposits when I noticed I was self excluded I wrote and they refuse to awnser a case is made at mga and it is pending watch out impossible to winn and even if you do they will try everything not to pay you out

8 de janeiro de 2024
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hi Najdres,

We're sorry to hear about your experience. We take self-exclusion and fair play very seriously. Please contact our customer support team with your details so we can investigate this matter further. We want to ensure that all issues are addressed appropriately and that our players are treated fairly.

Best regards,
The MasonSlots Team

Avaliado com 5 de um total de 5 estrelas

My VIP manager Zack

My VIP manager Zack always tries to solve issues and questions to the satisfaction of me, the customer. He will not hesitate to go back multiple times to the financial department or technical support to get a satisfactory answer to my question or concern. I work with him in Avalon78 casino as well and have the same experience there.

8 de novembro de 2023
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hi Hans,

Thank you for your wonderful feedback! We're delighted to hear that Zack has been consistently helpful and dedicated to resolving your issues and questions to your satisfaction. It's great to know that you have had a similar positive experience with him at Avalon78 as well. We appreciate your loyalty and look forward to continuing to provide you with excellent service.

Best regards,
The MasonSlots Team

Avaliado com 1 de um total de 5 estrelas

Ich habe 20 euro eingezahlt habe knapp…

Ich habe 20 euro eingezahlt habe knapp 1260 euro gewonnne als ich diese auszahlen wollte war das geld plötzlich weg und es hies ich ahbe einen bonus aktiviert und das einsatzlimit überschritten (ich habe nie einen bonus gebucht oder aktiviert) ich habe mich darauf hin beim support gemeldet seitdem gibt es meinen acc nicht mehr super kein einloggen möglich und per email meldet sich der support nicht. wenn ihr euer geld verlieren wollt indem man euch übel bescheisst und einen gewinn vorgaugelt dass mahjn sich vor dem beschiss noch freut dann kommt zu masonslots

8 de outubro de 2023
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hallo Kolja,

Es tut uns sehr leid zu hören, dass Sie eine solche Erfahrung gemacht haben. Bitte kontaktieren Sie uns erneut über unseren Kundenservice, damit wir die Angelegenheit gründlich untersuchen und eine Lösung finden können. Ihre Zufriedenheit ist uns sehr wichtig, und wir möchten sicherstellen, dass alle Spieler fair behandelt werden.

Mit freundlichen Grüßen,
Das MasonSlots Team

Avaliado com 1 de um total de 5 estrelas

Casino voller Bugs und Auszahlungen nicht möglich

hässliches casino mit vielen Bugs. Auszahlungen werden storniert und alle Dokumente werden abgelehnt. Hab meinen offiziellen perso dort hinterlegt es wurde trotzdem abgelehnt??? Offizielle bank Überweisung der deutschen bank per PDF hinterlegt und als screenshot vom online banking wurde ebenfalls abgelehnt. Am Ende blieb mir nichts übrig als den Gewinn zu verzocken aus Frust. Malta gaming authority und was alles dazu gehört sind alle hoch korrupt und nehmen noch solche casinos in Schutz...Die EU muss mal endlich durchgreifen. Es tut mir leid für die lange Bewertung aber der Schmerz und der Frust sitzt verdammt tief. Es war ein guter Gewinn. Ich bin Azubi und könnte das geld sehr sehr sehr gut gebrauchen...

21 de setembro de 2023
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hallo Nils,

Es tut uns sehr leid zu hören, dass Sie eine negative Erfahrung gemacht haben. Bitte kontaktieren Sie unseren Kundenservice erneut mit allen relevanten Details, damit wir Ihr Anliegen gründlich prüfen und eine Lösung finden können. Ihre Zufriedenheit ist uns sehr wichtig, und wir möchten sicherstellen, dass alle Dokumente korrekt geprüft und akzeptiert werden.

Mit freundlichen Grüßen,
Das MasonSlots Team

Avaliado com 1 de um total de 5 estrelas

FINGER WEG!

FINGER WEG!! Zahlen nicht aus

30 de agosto de 2023
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hallo,

Es tut uns leid zu hören, dass Sie Probleme mit der Auszahlung haben. Bitte kontaktieren Sie unseren Kundenservice mit Ihren Details, damit wir Ihr Anliegen prüfen und eine Lösung finden können. Ihre Zufriedenheit ist uns wichtig, und wir möchten sicherstellen, dass alle Spieler fair behandelt werden.

Mit freundlichen Grüßen,
Das MasonSlots Team

Avaliado com 5 de um total de 5 estrelas

Masonslots it's the best casino I ever…

Masonslots it's the best casino I ever played ! very good experience every day , they transfer fast the money and react fast if you have a problem and resolve it . Zack the manager ist the best VIP manager ever . Very trusfull and serious!

16 de julho de 2023
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hi Mihai,

Thank you for your fantastic review! We're thrilled to hear that you have such a positive experience with MasonSlots every day. It's great to know that our fast money transfers and quick problem resolution have made a difference for you.

Best regards,
The MasonSlots Team

Avaliado com 1 de um total de 5 estrelas

auszahlungen

bei der ersten auszahlung nach vielen verlusten, gab es nur noch probleme.
anforderungen bei der verifizierung, die mich überfordern. bin 81 jahre alt.
ausweis habe ich hochgelden..
einzahlungen waren problemlos.
gewinnen darf man nicht
hätte ich nur die bewertungen hier gelesen.
stunden mit mühe und ärger wegen 50 euro.
beim nächsten oc schaue ichvorher hier vorbei

29 de abril de 2023
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hallo Jens,

Es tut uns sehr leid zu hören, dass Sie Schwierigkeiten bei Ihrer ersten Auszahlung hatten. Wir verstehen, dass der Verifizierungsprozess frustrierend sein kann, besonders wenn Sie viele Anforderungen erfüllen müssen. Bitte kontaktieren Sie unseren Kundenservice, und wir werden Ihnen so gut wie möglich helfen, die Verifizierung abzuschließen. Ihre Zufriedenheit ist uns sehr wichtig, und wir möchten sicherstellen, dass Sie eine faire und angenehme Erfahrung bei uns haben.

Mit freundlichen Grüßen,
Das MasonSlots Team

Avaliado com 3 de um total de 5 estrelas

Ik heb vrijdag om 16:06 geld op me…

Ik heb vrijdag om 16:06 geld op me account gezet en het is ondertussen zondag 13:28 en ik heb nog steeds me geld niet op me casino acc staan.
Als je hun bericht krijg je eljekeer het zelfde antwoord dat je geduld moet hebben en het wat langer kan duren.
Maar 2 dagen......
Is mijn laatse keer dat ik op deze site geld zet.

14 de janeiro de 2023
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Hallo McQueen,

Es tut uns sehr leid zu hören, dass Sie solche Verzögerungen bei Ihrer Einzahlung erlebt haben. Wir verstehen, wie frustrierend das sein kann. Bitte kontaktieren Sie unseren Kundenservice mit Ihren Transaktionsdetails, damit wir das Problem so schnell wie möglich untersuchen und lösen können. Ihre Zufriedenheit ist uns sehr wichtig, und wir möchten sicherstellen, dass Ihre Erfahrung bei uns verbessert wird.

Mit freundlichen Grüßen,
Das MasonSlots Team

Avaliado com 1 de um total de 5 estrelas

Terrible casino

Terrible casino, it really needs to be disabled before more people get scammed

2 de dezembro de 2022
Avaliação não solicitada
logotipo da MasonSlots

Resposta de MasonSlots

Dear Fergus,

We're sorry to hear about your negative experience. Please contact our customer support team with your details so we can investigate the matter further and address your concerns. We take player satisfaction very seriously and want to ensure that all our players are treated fairly and respectfully.

Best regards,
The MasonSlots Team

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