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Better Impact Avaliações 413

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Better Impact has been very useful to let us track our volunteer signups and time worked. Additionally, when we wanted to run an analytics project on our data, the support team was helpful and pointed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have been using Better Impact for over 5 years at our school. Excellent chat sessions that you have at your fingertips. I love how you can connect to the community at large. We also use this platfo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Better Impact has been a game changer! We've used Better Impact for our volunteer program for over a decade now. It is easy to use, has great support, and is easily customizable to our needs. If th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This software program has helped so much over the past year! We've had Better Impact for a year now and its truly such a magnificent system! Everyone here at the center is super happy with the volunte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Computação em nuvem

Escrito pela empresa

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.

Better Impact

Escrito pela empresa

We're Here to Help!
Better Impact is a small but global company that believes in helping nonprofits, charities, NGOs and government agencies achieve more by providing use easy to use, purpose-built technology, over the top support and innovative educational platforms.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

413 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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Avaliado com 4 de um total de 5 estrelas

A software that has lots of features!

I have been using Better Impact for over 10 years and it is comprehensive and user-friendly. I find it easy to find volunteers and filter activities and shifts.

16 de junho de 2021
Avaliação não solicitada
logotipo da Better Impact

Resposta da Better Impact

WOW Stephanie! 10 years, that's awesome. I'm so glad we can be a part of how you help families.

Avaliado com 5 de um total de 5 estrelas

Better Impact has worked very well for our organization!

Better Impact is a wonderful tool for our organization! We are able to organize our volunteers within hospice, but also at our resale shoppe. Most importantly, it's very user-friendly for our volunteers.

4 de junho de 2021
Avaliação não solicitada
logotipo da Better Impact

Resposta da Better Impact

This is wonderful to hear Alicia. We always like to hear stories of how we are helping our members but it's especially the case from hospices because our software actually started as something I offered to build as a donation for a hospice 20 years ago.

Avaliado com 5 de um total de 5 estrelas

Very happy with Better Impact

Very happy with Better Impact. While we are still learning, the options available for both coordinators and volunteers is exceptional. We have also launched Member Impact and finding this works well as a database for recording the liaisons community work. The prompt feedback by both Andy and the 'chat' team is appreciated.

14 de maio de 2021
Avaliação não solicitada
logotipo da Better Impact

Resposta da Better Impact

Thank you for sharing this Sue. As you continue to learn, remember that we're always here to help. I'll be certain to pass your appreciation on to Andy and the Member Success Team.

Avaliado com 5 de um total de 5 estrelas

Love the new look

Love the new look, makes it so much easier to find things.

27 de abril de 2021
logotipo da Better Impact

Resposta da Better Impact

This was a pretty big leap for us so it's really wonderful to hear that it was worth it. Thank you for chining in. :-)

Avaliado com 5 de um total de 5 estrelas

Awesome customer service and tech support!!

As the only paid volunteer coordinator for a large school district, I worked with a team of parent volunteer leaders to review and make recommendations for a volunteer management software. For many reasons, of the programs we reviewed, it became very clear early in the process that Better Impact was the best option. The Enterprise version allows for centralized tracking, reporting and management of volunteers across the system. All while each school, as an organization within the Enterprise, remains unique in their programing and activates.

Five years in, I am still very happy to be working with Better Impact. I can’t say enough good things about their customer service and tech support!

16 de abril de 2021
Avaliação não solicitada
logotipo da Better Impact

Resposta da Better Impact

FIVE YEARS! Times goes by fast, doesn't it Johanna? Thank you for putting your faith in us five years ago. We put a lot of effort into trying to provide great support so its great to hear we are there for you. I'll pass your comments on to the team.

Avaliado com 4 de um total de 5 estrelas

We are still in the trial stages but…

We are still in the trial stages but have loved our experience so far in getting all of our questions answered as we take the leap into Better Impact. Amy has been wonderful to work with, has taken the time and patience to answer a few phone calls and even more emails so we know we're making the best decision for ourselves and our volunteers! Very excited to start using Better Impact!

6 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super!

Site seems to work really well. It's simple enough to use and provides so much clarification and data intake.

30 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Community Engagement Coordinators and Volunteers Love BI

MH: Better Impact is an AMAZING program! We are already seeing the impact it's making on our services after just a couple of months. The initial training was thorough and the ongoing support from staff is invaluable. It has made our jobs more streamlined and efficient. Thanks so much!

DR: Better Impact has made such a huge difference for me as a Volunteer Coordinator. Is has allowed me to streamline and keep track of everything we do for volunteers in one place. Everything is so organized now, and I do not have to go multiple places to find things and the best part…… it is allowing us to go paperless!! Volunteers love using it too, as it is very user friendly and gives them access to their own information. I would definitely recommend this software!!

CH: BI is great - although still learning, there are so many capabilities so far....it is making life so much easier, organized, and paperless! I honestly can't believe everything we are able to do within the program.

26 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Volunteer Management Platform

Better Impact has been extremely easy to use from the administrator side and the volunteer side. The responsiveness of the team is incredible, and they are always available to support with help articles or answer any other questions. I am so glad we made the switch!

23 de março de 2021
Avaliado com 4 de um total de 5 estrelas

I really like Better Impact for the…

I really like Better Impact for the most part. There are a few quirky things that I wish were more customizable and the text message part needs work to really be effective. But it is awesome for scheduling, tracking time given, tracking awards, creating and accepting applications, and archiving volunteer information. The good things definitely outweigh the quirks.

26 de fevereiro de 2021
Avaliado com 4 de um total de 5 estrelas

Always improving

Better Impact is a good system for managing volunteers. There are many features that can help an organization manage all aspects of a volunteer program. I appreciate that Better Impact is constantly evolving and improving functionality.

23 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great functionality and intuative updates

Better Impact is a great system, with regular enhancements. I love the new feature of going back and viewing recent pages - its a great time saver (and helps with back tracking when you get distracted with the norm day to day interruptions).

15 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Plenty features... user friendly

There are plenty of features to use and it's very interactive and user friendly. I would recommend any/ every organisation to use it, especially those in my organisation right now who do not know what they're missing out on.

11 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Better Impact works great for our…

Better Impact works great for our organization! They helped us get set up and transfer data, gave us tutorials and staff training, and are quick to answer our questions.

They are always looking to improve the software with updates coming out on the regular. We have 550 regular volunteers and this has made recruitment, data administration, training and scheduling a breeze!

10 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Better Impact system is very helpful!

The Better Impact system is a very helpful and seamless system for volunteers to log their hours, undertake learning modules, review any actions needed to be carried out on their part and much more. The configuration of these functionalities for administrators is made a lot easier through the help of the very friendly support staff and training videos!

9 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

An outstanding software company - no. 1 in my book

I have been in the software business since its beginning as a salesman, manager, sales manager, owner and consultant. I have worked with many different kinds of application software and with a ton of companies. I would rank Better Impact as number 1 of all of them - for their wonderful software for volunteers and the outstanding service.
I can't say enough about the flexibility of the software and with flexibility comes complexity. While there are great videos, I have been stuck and had to use chat support (the best way to go - they will call you if you need it). I have never been told "it's in the videos" nor have I been denied any assistance. You can't do any better than that.

The new user interface took a bit to learn, and as someone who used to implement software for others, I have learned that a small learning curve is normal.

6 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've been a volunteer coordinator for…

I've been a volunteer coordinator for almost 12 years and have used several different programs to manage our team's information. Better Impact is by far the best. The responsiveness and helpfulness of their team is reason enough to recommend this software, but not the only reason I love it. It's intuitive and user-friendly for both admins and volunteers, easy to track changes and updates, customizable to our organization, has robust help options, is competitively priced, has regular updates where they actually integrate customer suggestions, and so much more. I would highly recommend it.

4 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Better Impact makes volunteer management better!

I have utilized Better Impact in multiple organizations I have worked/volunteered at. It is definitely top-tier when in comes to volunteer management software and is highly beneficial to being able to effectively and efficiently manage volunteer programs - of upwards of 400+ individuals!

22 de janeiro de 2021
Avaliação não solicitada

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