BetterLegal Avaliações 

390
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Honestly they gave me one price, executed on everything they said they would. Fast too. 24 hrs. Constant email follow up on process and official documents sent. Most excellent online professional serv... Ver mais

Avaliado com 1 de um total de 5 estrelas

There is no way to cancel your registered agent service in your account. When I tried to contact them and cancel my registered agent service, they never replied. I called once and was on hold forever... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

They provided documents I needed. But, from a communication stand point, the site has a customer service phone number no one answers. So then you are left to fill out a damn form, which they ignore... Ver mais

Avaliado com 5 de um total de 5 estrelas

BetterLegal is AMAZING! I had to form an LLC quickly for a recent home purchase. Because of their fantastic/easy to use system, I completed the online forms in 5-8 minutes. Once submitted Better Le... Ver mais

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

BetterLegal provides LLC formation services in all 50 states. Instead of confusing customers by offering a la carte services which forces the customer into unnecessary research, we provide everything a customer needs to form their business and open a bank account. We also provide turnaround times as fast as each state we serve vs the standard 6 weeks of our competition.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

390 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(390)

31 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Misleading advertising - buyer beware!!

Initially I thought I was receiving a great service as I got my documents within 2-3 days. However, the BIG issue was that for some reason, they couldn't provide me with an EIN, stating that it was a problem with the IRS. So had to fill out, sign and scan them a form so they could fax it to the IRS. Apparently, this would add 2-3 weeks to the process. It's now been a month, and STILL no EIN. I had a couple of responses over the past few weeks assuring me that the EIN was imminent, but over the last few days, despite several emails, I've had no response.
This has been a VERY frustrating experience, as what is advertised on their website DOES NOT match the services I've received so far. VERY DISAPPOINTED!!!

22 de fevereiro de 2023
Avaliação não solicitada
logotipo da BetterLegal

Resposta da BetterLegal

Hey Genevieve,

I'm very sorry you are having this experience, sadly we have no control or visibility into the IRS' processes.

At the time of this reply, we have done this over 15k times and seemingly at random, the IRS tells us the standard information isn't good enough and forces us into this extra process with an unnamed return time.

Unfortunately, the IRS doesn't have any place that allows us to contact a person, nor do they ever explain what went wrong when this happens.

We're at the mercy if this government behemoth, but I am having a member of our team reach out today to discuss with you further.

Chad Sakonchick
Founder

Avaliado com 5 de um total de 5 estrelas

BetterLegal.com made it extremely easy…

BetterLegal.com made it extremely easy and efficient to start my business. The questionnaire used to file the paperwork was understandable and simple to fill out. They do all the work in filing for you and make sure you have all the required documents to the correct organizations in a noticeably brief time. I was impressed with the efficiency of the processing. The other great benefit to using BetterLegal.com is they refer you to other sites after you have filed which may be helpful in starting your business.

6 de fevereiro de 2023
Avaliado com 4 de um total de 5 estrelas

Responsive and Seamless Experience

The BetterLegal team was very responsive, they emailed me promptly and called me for clarifications.
The entire process was very seamless, all I had to do was provide the information they needed.
I am very happy with their support- Highly recommend them!

3 de outubro de 2022
Avaliado com 2 de um total de 5 estrelas

No documents 20 business days after filing

I used BetterLegal for the first time to file for an LLC in Delaware. At the time of filing they promised a return time of 3 business days. At the time of this review, they currently still say you will receive your documents within 3 business days of filing.

It has been 20 business days since I filed and I have still not received my documents. I do know BetterLegal at least filed with the state, which is why I'm giving 2 stars, but they have not been able to deliver on their promise of 3 days.

I will need to pay for a different agent now since I don't think I will ever receive my documents.

Very disappointed.

8 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

BetterLegal provided me with a great service

BetterLegal provided me with the opportunity to form my business in a timely manner at an affordable price. They asked questions that other similar companies didn’t. BetterLegal also provided other business resources pertinent to running a company.

12 de outubro de 2022
Avaliado com 1 de um total de 5 estrelas

Fraudulent Business Tactics

The company screwed up my filing type which prompted me to reach out to customer service (basically non-existent). After several days, I finally received a response and they corrected the mistake. Their website advertises a 3 business day turnaround for filings in Delaware. It took 7 business days to complete my filing and I have yet to receive any business documents or receive login information regarding my business for BetterLegal's site. I have called, emailed, and used the chat feature on their website with absolutely no luck in getting anyone to respond. They did not honor their turnaround time and now I can't get a response from anyone. This is frustrating considering I have a business to run with no legal structure or documents for my business. I am being held hostage by BetterLegal and 100% will never pay for any service from them ever again. I highly advise any other to do the same!

11 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional service

BetterLegal provided exceptional service. The timing of service delivery exceed my expectations. The checklist and recommendations to third parties for additional business proceedings was extremely helpful.
Thank you BetterLegal!

8 de junho de 2022
Avaliado com 5 de um total de 5 estrelas

Better Legal was extemely easy to use…

Better Legal was extemely easy to use in less than 10 minutes I had requested LLC, it was a holiday but on the next business day I had all the documents needed.

This process could not have been easier.

I did some research on 2 or 3 companies comparing pricing and what was performed and choose Better Legal. I reviewed Legal Zoom Biz Filings, Zen Business. Most reviews of the major companies showed Better legal was not the best choice but I felt they were after my own review of cost and services

6 de junho de 2022
Avaliado com 4 de um total de 5 estrelas

There is noone available to take a…

There is no one available to take a phone call. They did not even send me a receipt for $599 for LLC creation the same day. It is so disappointing that they have a phone number but it just goes to an automated message.

Update 4/25/2022: Better legal reached out next day saying they had a technical glitch. I got the receitp. They also got my LLC created with EIN within 3-4 business days which is also the fastest. I updated my rating from 2star to 4star.

13 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Got my LLC in 5 days

Got my LLC in 5 days. Reaching out to betterlegal was great they instantly contacted me back with information about my LLC and kept me updated throughout the 5 days.

6 de abril de 2022

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