Bhut he ghtiya service hai refund wapes ni karte hai cheater hai bat karne pe koi reply ni very bad management😡😡😡😡 customer ka paisa kha jate hai meri request hai sablogo se koi v is site ka use n... Ver mais
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Veja o que dizem as avaliações
This is by far one of the worst shopping experiences I have ever had. The service is extremely disappointing and completely unreliable. Orders are frequently delayed, and even after returning a... Ver mais
Real corrupted e-commerce, I have purchased on 23 march 2025 and it’s been more than one month still seeking for my refund. I have paid for self shipment too but these greedy people no shame atoll. No... Ver mais
Not even worth of posting one star. Not having amy customer support number. Not responding properly on support emails. Closes your issue ticket as soon as they respond you back even if the issue is re... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Designing & delivering creative, distinctive fashion for the trendy, contemporary Indian since 2012.
Informações de contato
Mumbai , Índia
- care@bewakoof.com
- bewakoof.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Don't buy from Bewakoof and become…
Don't buy from Bewakoof and become Bewakoof, Appears Bewakoof is absolute bewakoof and fraud, I ordered products based on the estimated date given by them which was well before my friends birthday. Now birthday is over and did not get the products till now making us bewakoof
Worst product
I recently purchased this t-shirt and I’m quite disappointed with the quality. After just a couple of washes, the color started fading noticeably. The fabric feels cheap and the fitting is also not as described — it’s too loose in some areas , making it uncomfortable to wear. I expected much better for the price. Definitely not worth it and wouldn’t recommend
Worst Customer Service Experience Ever
I had one of the worst experiences ever with Bewakoof, and I strongly advise everyone to think twice before ordering from them.
I placed an order with three products, requested returns and an exchange — and that’s when the nightmare started. Their delivery agent messed up my return and exchange pickup by taking the wrong product. I had to track it down myself and reschedule it. Even after multiple promises and rescheduled pickups, no one turned up on time, and I was left chasing them for weeks.
When the pickup finally happened after 3-4 emails, I kept receiving contradictory and copy-paste replies from their customer care, claiming the pickup never happened — even though I sent clear proof and screenshots multiple times. They asked for the same details over and over instead of resolving the issue.
To this day, I’m still waiting for my refund. They keep saying “wait 48 hours” every time I follow up — but nothing changes. There is no ownership, no accountability, no real support, and no respect for the customer’s time and money.
Even after sending 10+ emails, attaching screenshots of successful return product message from delivery agent repeatedly, and asking them to call me — they have not resolved this simple refund.
Bewakoof has wasted my time and tested my patience more than any shopping platform I have ever used. If they still don’t fix this, I will keep sharing my experience everywhere so that others don’t have to suffer the same careless service.
Bewakoof – please live up to your promises, fix your mess, and stop giving your customers unnecessary stress.
Just don't waste time
Just don't waste time.
Recently, I had a simple query about some of their products just listed in oversized fit and not regular fit. I used their proper email address to inquire about it, and they kept repeating the same response for me to first register and then they can help me better.
What nonsense, why would someone register a site when they cannot even answer a general enquiry and none of the products are listed in the fit that I want to purchase.
Feels like a spamming site, just good designs listed on and difficult customer care.
Abysmal Service and Incompetence
Abysmal Service and Incompetence: Avoid Bewakoof!
My experience with Bewakoof has been an absolute nightmare, perfectly showcasing a company that has completely failed its customers. I placed order 709***88 on July 10th, and despite two other simultaneous orders arriving without issue, this one was a complete disaster.
First, your courier partner, XPressBees, made no attempt whatsoever to deliver my parcel. It simply vanished, not even being returned to the warehouse. This is pure negligence.
But the problems don't stop there. My account's registered email, vivi********j*gmail.com, is non-existent. I've attempted multiple times to get this crucial detail updated to viv****2*gmail.com, and each time I've been met with staggering incompetence from your customer support. When I contacted them about the missing order, they had the audacity to demand I send an email from the non-existent address for security verification. This isn't security; it's a ridiculous roadblock designed to avoid resolving customer issues. I provided my phone number (99*****29) for verification, but they clearly ignored it.
The level of disorganization and lack of common sense displayed by Bewakoof's support team is truly breathtaking. They refuse to acknowledge that their own system is flawed and that a customer cannot magically send an email from an address that doesn't exist.
While Bewakoof's products might be appealing, their customer service and courier partners are so catastrophically bad that they actively deter repeat business. I will not be purchasing from Bewakoof again, and I strongly advise others to look elsewhere if they expect even a basic level of competent service. Save yourself the frustration and avoid this company.
Galti se muje ek star dena pada because…
Galti se muje ek star dena pada because bina star ke review nhi likh sakte app ka naam bilkul shai rakha ha bewakoof kuki wahi banta ha ye customer ka please don't purchase mera refund nhi diya abhi tak
Please don't buy from this brand
Please don't buy from this brand, they have a very irritating return policy. They do give a option to choose UPI or bank transfer but when you try to click it doesn't touch the option, other than the automatic bewakoof wallet. How can you trust bewakoof wallet, after receiving such a bad product and poor return policy. Delivery person came and couldn't been able to pick the return order as they didnt accept the product image. Sending wrong and cheap product by themselves and didn't accept at the time of return. Product doesn't seem as it is shown in the website. Showing high quality product with high price and sending such a cheap product quality, which is not worth the price. Please don't buy from here, you gonna waste your money🙏
Bhut he ghtiya service hai refund wapes…
Bhut he ghtiya service hai refund wapes ni karte hai cheater hai bat karne pe koi reply ni very bad management😡😡😡😡 customer ka paisa kha jate hai meri request hai sablogo se koi v is site ka use na kre mera refund avi tak ni aya 20 days ho ho gye product pic kiye huye. Bewkoof pe ( Bewkoof) #Boycott Bewkoof.com
Quality and Delivery issue
I have to return 1 shirt because of fitting issue and pick up person has not come only not even once. Simply, updating the status as customer not available. If you don't have proper delivery service just mention the item as non returnable and let customer decide.
The Bewakoof biggest Scam App.
The Bewakoof biggest Scam App.
Bewakoof.com
I ordered T-shirt on 16 June 2025 but still product not received and they cancelled the my order after 10 days.
I try to reach them, but only received reply from chatbot.
As per ChatBot reply, they initiated the Refund money on 26-June-2025, still money not credited to my Account.
My Order ID:100915828,70809134 and 1009158
Very poor customer care service
Very poor customer care service, it’s been one week I asked to change my contact no of order so that I can get OTP , but customer care service is not replying to emails and trouble tickets , very poor service.
Delivery never on time
Delivery never on time
And they dont even contact
No clarify
Zero management
I had ordered total 4 t shirts and…
I had ordered total 4 t shirts and liked only one of them placed return for all three.. they picked up two t shirts on two different days and said thrid one will be picked on 16 may.. it was picked up but I received a message saying it did not pass quality test.. I thought it was general issue or I might get a call from them I waited till last week of May.. that's when the series of email exchange started and after 4 days of email exchange they initiated return pickup again.. I explained them I did not have the product as the executive never returned it to me.. received a message three days later that the return pickup was rejected for quality issues... I don't understand what these startup think, they don't value customer time, money not even customer themselves.. hate it but lost hope to receive refund
I placed my first order with Bewakoof…
I placed my first order with Bewakoof for a custom T-shirt (Medium size) with my website branding. Unfortunately, the experience was quite disappointing.
Although the T-shirt was labeled as “Medium,” it was far too large—more like a Large or even XL. The fit was completely off, making it unusable for the person I intended to gift it to. Additionally, the delivery was delayed beyond the timeline promised at the time of order.
I reached out to customer care, but despite multiple messages, they ultimately refused to provide a return or refund, stating there was no fault in their process. For a custom product with no flexibility in returns, better sizing accuracy and delivery reliability are basic expectations.
I had planned to place more bulk orders for branding purposes, but this experience has made me reconsider. Sharing this review in the hope that the team improves its quality control and customer service for future buyers.
There is absolutely nothing on the name…
There is absolutely nothing on the name of customer service... No way to contact them... You just hv to pay them, and accept whatever garbage they throw at you....
I ordered 3 tshirts for 999, the third one was some different shit, and that too defective,,,, now there is no way to contact them...
They are not even taking it back, saying product mismatch....
Please stay away..
Do not shop from Bewakoof
I had purchased a product from Bewakoof which for some reason, i could not return.
After multiple emails to Bewakoof ( there is no customer service number) there was no response, all I kept getting was send a snapshot of the issue.
On Instagram I tagged them and started getting replies on messages. I was asked to ship the product to them. It’s been more than a month and no refund d issued. It’s indeed a company which makes us Bewakoof! Don’t buy!!!
Did not receive refund
I returned 3 products but received refund for only 2 products it’s been a week I m trying to contact bewakoof customer care but there is no response they don’t even have a customer care number. Really need to improve customer handling services I m not gonna order anything from bewakoof anytime again in my life
Worst company ever
Worst company ever. I ordered two tshirts and was only delivered one of them. When I complained they said they had sent both and blatantly lied. No refund nothing. Stay away from these jokers.
I placed an order on 18th May 2025 via…
I placed an order on 18th May 2025 via bewakoof for 3 T-shirts worth ₹999 (Order IDs: [70608385, 100663535, 100663536]). Payment was successful and I received order confirmation with an estimated delivery date of 22nd May.
However, the order was not delivered as promised. The delivery date kept changing—first to 23rd, then 24th, and now 25th May—but no package has arrived yet. No proper updates were provided via app, SMS, or email.
On 24th May, I received a WhatsApp message from ExpressBees with the delivery agent’s details (Harshit Gupta). I contacted him, and he initially promised delivery by evening, but failed to show up. I followed up again on 25th May, and he said the parcel might be delivered on 26th or 27th, with no guarantee. He then stopped responding to calls.
Bewakoof.com has no customer care number. Their only support is via email, where they reply with generic, delayed responses. Despite my request, they refused to cancel the order or issue a refund, even though the delay is on their part.
This has caused me mental stress, time loss, and frustration. I feel harassed and misled as a customer. I’m filing this complaint because:
1. The order was not delivered on time.
2. No reliable updates or communication.
3. No customer support number.
4. No refund or cancellation allowed despite fault.
5. Irresponsible delivery partner behavior.
I have recently ordered cargo pants…
I have recently ordered cargo pants from bewakoof and due to size issue had asked for rerun . The delivery partner without even checking the product had not picked up and has written quality issue . Even after sending multiple mails to the given mail id no one has responded . If a company is not responsible and does not heed to customer request then how can we trust its products . I personally did a mistake ordering from unprofessional company like yours .
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