Bhut he ghtiya service hai refund wapes ni karte hai cheater hai bat karne pe koi reply ni very bad management😡😡😡😡 customer ka paisa kha jate hai meri request hai sablogo se koi v is site ka use n... Ver mais
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Veja o que dizem as avaliações
This is by far one of the worst shopping experiences I have ever had. The service is extremely disappointing and completely unreliable. Orders are frequently delayed, and even after returning a... Ver mais
Real corrupted e-commerce, I have purchased on 23 march 2025 and it’s been more than one month still seeking for my refund. I have paid for self shipment too but these greedy people no shame atoll. No... Ver mais
Not even worth of posting one star. Not having amy customer support number. Not responding properly on support emails. Closes your issue ticket as soon as they respond you back even if the issue is re... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Designing & delivering creative, distinctive fashion for the trendy, contemporary Indian since 2012.
Informações de contato
Mumbai , Índia
- care@bewakoof.com
- bewakoof.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This company just shows the thing…
This company just shows the thing differently but the service is just tatti.
Amazon refunds within the minutes once the item gets picked. This fake app takes 4-5 days and only then of you continue mailing them for refunds. Don’t buy from this app. Don’t get the victim of this fake app.
The name suits this app. Bewkoof makes bewkoof
It there’s a minus stars then i give -100 out of 10
They are a bunch of CROOKS and THEIVES.
They are a bunch of CROOKS and THEIVES.
I ordered 6 Tshirts from them on a PREPAID ORDER during SALE.
What they did next is ABSOLUTELY UNETHICAL and straight up CHEATING.
As they DO NOT HAVE STOCK to FULFILL ORDER, they sent me RANDOM TSHIRTS to show that they have completed the order.
The Fun begins later as YOU HAVE TO RETURN THE ITEM
THEY WILL REFUND YOU, AGAIN, REFUND
THEY WILL NOT SEND YOU THE CORRECT ORDER as they DO NOT HAVE THE STOCK, they just love to DUPE CUSTOMERS of their MONEY.
BEWARE OF THIS SCAM COMPANY.
Pathetic Pathetic Pathetic.
Pathetic Pathetic Pathetic.
Their after sales service is pathetic. In my case, I ordered a pair of jogger pants. I found it unsuitable and poor in quality so I requested a return. After a week when I did not get any update I contacted them via email. I was shocked and surprised by their response regarding the return request. He told me to send the items back through local courier on my own capacity. I politely asked them that I don't have time to arrange it, please send your delivery partner to collect it and refund my money. Almost 2 months have completed, they have sent me the same message again and again saying that you have to send it through local courier as per your capacity. Now, I have given up hope that they will ever take back the
defective item and refund my money.
Color
Color, quality fitting evrything is good. It has become first choice for my future purchases in t-shirts I m giving 4 star due to minor issue: one of three t-shirt has press impression on it. It could have been avoided by steam press or pressing with layer of other cloth.
Terrible website at all
Terrible website at all.
First of all they send wrong products to customer. When return request is placed and confirmed by team they dont come for pick up.
When I reached their support centre in regards to status of pickup of product they stated that
"After a thorough validation process, we regret to inform you that, unfortunately, the return request for the product has not met our criteria for acceptance".
When I asked them on what criteria did the return request was cancelled they dont provide any answer instead keep sending the same mail again and again.
I guess it's a bogus and fraud company and making fool of themselves and customers.
It's more than a month the wrong product is lying with me.
Fake promises
Fake promises, Fake people
Sharing wrong information to customers
Not delivered ordered product and not giving the resolutions as well.
Terrible quality of products (at least…
Terrible quality of products (at least the ones I’ve got); Started losing color immediately after the first wash. Extremely poor customer service. There are clear dark patterns on their website. They do not show reviews with lower ratings. I gave a 1 start review but it doesn’t show up on their product page.
Pathetic Delivery Service
I ordered 2 times from it and every order was delayed they should improve their delivery service or change the delivery partner. I had to stay for 2 days especially for my order and had to cancel my tickets too pathetic service
This is the worst shopping app
This is the worst shopping app. I had ordered 3tshirts on 9.10.23 which was supposed to be delivered by 14.10.23. But it got delayed. I even considered it as I understand there was Durga Puja rush but today it's 25.10.23 and I still didn't get the t-shirts. I used to get out for delivery updates where the delivery agent's numbers were provided sometimes they picked up and told me that my parcel will be delivered shortly which obviously didn't happen, and most of the time the delivery agents didn't receive my calls. I contacted the customer service on 18.10.23 and I was assured that I would get my parcel within next 48 hrs. But it never came and I also stopped tracking my order. Totally worthless app and very poor unhelpful service. The company is making people "Bewakoof". And even if the parcel come after this I am surely not accepting it and would warn people to never use this app.
Beware! okay products but VERY BAD customer service
Beware! Not an authentic business
The products are relatively Okay quality for the price. However, there are many problems with their services. First of all, they don't have a proper customer support channel. No call centre, no chat option, nothing! The only way to resolve the issue is to email them, which takes full 2-3 days to respond.
They would not issue a refund to your original mode of payment and forcefully refund in the Bewakoof wallet; and guess what, you can not use your Bewakoof wallet amount all at once. So, you have to keep feeding them more money in order to use your own money. This is the reason some good brands (Showoff) have left their platform. They were good initially but became too greedy.
They don't have a call centre so the customers can not inform them about some issue immediately, then you email them and they respond so late by saying that they can not do anything now, it's too late and you end up losing some extra amount.
So, please consider this review before spending a big amount on them. It's better to shop locally.
Terrible
Terrible, Terrible customer service. They are only doing a good job in advertising. Have poor customer service, don't even have a customer care helpline, you can just email them which they won't respond to.
And the people here saying they have good quality products must not have ever seen what good quality is. The products even LOOK like they would loose colour after a wash.
I have purchased a few jeans. Returned them -because poor quality-, the delivery boy didn't take two products saying they are mismatched. Re-applied for return, the company kept scheduling pick-up and cancelling it without any contact. Messaged them on Insta, Mailed them multiple times but no response.
It is awful that they are looting people like this.
FRAUDSTERS!
FRAUDSTERS!
The delivery boy said he has delivered the package to the security, and saying this he took the OTP from me.
After I reached home, and checked with security no package was delivered, the delivery boy is not taking my call also.
Package order id
Bewakoof order:1258830701494
I WANT MY REFUND AND STRICT ACTION AGAINST THE DELIVERY BOY
From last 10 days they have just raised complaints but is taking no action
They truly make everyone bewakuf
Bewakoof banate hai customer ko
I have been emailing and messaging bewakoof for the past 10 days (ticket id 2690347) regarding the refund of my wallet money however there hasn't been a single response to my request for money transfer. Please note you are withholding my money illegally and there is no helpline or way to contact you. This shouldn't have been so unpleasant for a long time customer, it is terribly troubling to say the least. Please contact me if you are not a fraud company, thank you.
Its honestly a great company to shop in…
Its honestly a great company to shop in and those who gave 1 star really dont know how to look out for scams lol
I am used to buy t shirts on bewakoof…
I am used to buy t shirts on bewakoof online shopping app. But after new update the app is become pretty slow and time taking. Please found the bug and fix it. Much love ❤
They have amazing oversized T-shirt…
They have amazing oversized T-shirt collection and even cool prints. All T-shirt have cheap price and amazing qualities must buy.
Worst and worst customer care support…
Worst and worst customer care support delivery service , they never contacted me or reached out for delivery and we were waiting for that order as it was for one occasion, CS also does not care.
Never recommend this if you want to gift sometime on time
Choose wisely
Alright. There are very mixed reviews over here and you can see it. The company is basing its customer service on luck and not any hard work. Us as customers should not support suck platform because there are others who put in heart and soul to enrich the customer satisfaction. Not a krantikari of customisable T shirt buying but a humble consumer.
I had placed an order and the delivery person came till the door and asked for OTP which the website did not share. Couldn’t contact them as they do not have customer care number. The product was not delivered and is sitting in the warehouse and the customer service is pathetic enough not to resolve it. Asked for refund but I have my doubts if it’ll be done.
Pathetic service
Pathetic service, it's been more than a month since I requested for return of my product, but still, no one has come to pick it up, even after filing a complaint no one is bothered to call me back to resolve my issue nor I am getting my refund back.....
Fraud website and application
The worst application and site to waste your money. They literally make people "bewakoof". I had ordered something, after waiting for 2 weeks they cancelled it without any text or mail or any kind of update. The order was prepaid I didn't even got my money it came back as wallet balance. And some random guy from mumbai used and order Something from My account how can such big app have so low quality service. My privacy was compromised . And the worst part .. all you can do is mail.. they dont have customer service and they are nit available on call.
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