I booked a move from a house to an apartment with Big and Small Removals and it went even faster than I expected They were really careful, putting blankets between the furniture, and the mattress was... Ver mais
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Veja o que dizem as avaliações
Exceptional, I didn’t have much expectations as it was a standard move. But the man with the van was exemplary, the van hired came with covers which he used to cover my furniture whilst loading the va... Ver mais
A empresa respondeu
I recently used 1N1 Moving Service in London to help me move from my flat to a house, and I couldn’t be happier! The team was professional, careful, and very friendly. They handled all my furniture a... Ver mais
A empresa respondeu
Would highly recommend big and small removals. Paul and the boys are amazing. Fast, efficient and friendly. Nothing was too much trouble. Daria, the lady I booked with is extremely efficient, friendly... Ver mais
Detalhes da empresa
Escrito pela empresa
Moves of any complexity – from a few items to a large house. Fast, careful, and at affordable prices. We guarantee the safety of your belongings. Moving is easy when you leave it to us. We also offer the following services: moving a flat, moving a house, moving a studio, moving an office, professional cleaning, handyman services. Trust the professionals with your move!
Informações de contato
4,7
Excelente
50 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Used this company twice
Used this company twice, once when moving and second time today to move some new furniture in. Really pleasant to communicate with and they go above and beyond for customer satisfaction and resolving any miscommunication. Great value for money and will be using them in again the future!
9 de abril de 2025
Avaliação não solicitada
Second time used this big & small…
Second time used this big & small removals, both times arrived on time and completed removal loading and unloading with attention to ensuring items not damaged, both removal staff were polite and respectful.
28 de fevereiro de 2025
Avaliação não solicitada
Fast and friendly!
Great customer service! Fast removal and amazing pricing. Highly recommend
3 de março de 2025
Avaliação não solicitada
Excellent service
Excellent service, they were very efficient and careful moved from Aldershot to Guildford. They came when arranged, very particular wrapping and packing my fragile glass table. Unpacked with no damage. The lads were very polite and very reasonably priced compared to all the previous we have used! I can higly recommend this company 10/10!
1 de março de 2025
Avaliação não solicitada
An absolute nightmare
Terrible Service – No Show and No Communication
Absolutely awful experience. We booked Big & Small Removals for our move 16 days in advance, and they simply never showed up. We were left with all our possessions packed up, waiting, with no communication from them. Attempts to contact them went unanswered, leaving us completely stranded on moving day.
This level of unreliability is unacceptable, especially for something as important as a house move. If you’re looking for a professional and trustworthy removals company, I strongly recommend looking elsewhere. Avoid at cost!
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Dear Jeno,
We sincerely apologize for the delay and take full responsibility for not clarifying that the 2 PM time was approximate. However, this was a delay—not a cancellation on our part. Our manager called at around 1:30 PM to inform you and offer a discount, but unfortunately, the conversation became too heated to find a solution. Later, you let us know you had already hired another company and told us not to come.
We understand that delays are frustrating, but professionalism should go both ways. While we are improving our booking process to ensure better communication, we also expect respectful interactions with our team.
Best regards,
Big & Small Removals
They Don’t Mess About
I needed to move quickly, communication with the lady was quick and efficient, the guys turned up on time … I paid by the hour and they didn’t waste any time or mess about. They worked from start to finish, 6 hours. I will use these again next month and highly recommend them … and it’s a family business. Well don’t guys
12 de dezembro de 2024
Avaliação não solicitada
Was moving flats this Monday
Was moving flats this Monday, went great.
The driver and his assistant were very sweet! I have anxiety and thought it would be double stress to deal with new people, but felt very comfortable, not much small talk, which I very much appreciated lol.
Double points for the price, the lowest I found in the aria, but still high quality service.
All cool and easy, within the time frame discussed, thanks. 🌞
9 de dezembro de 2024
Avaliação não solicitada
Resposta da Big and Small Removals
Thank you for using our services.
Just brilliant experience.
The guys were very attentive and careful with my belongings. My move went without any delays. Thank you very much!
12 de dezembro de 2024
Avaliação não solicitada
Resposta da Big and Small Removals
Thank you for using our services.
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