Billshark Avaliações 

128
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

All from Pakistan running scams from UAE. They can’t speak English properly. They trap by offering 50% discount. You will see money in your account and will ask to deposit cash in their business accou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My service member Neil did an excellent job at finding me savings. He stayed persistent on finding me discounts that best suited my needs. Bill shark has definitely made a repeat customer out of me.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My representative was awesome. I started off by being reluctant about the whole process but he won me over and truly made me feel good about what he was trying to accomplish as well as how I needed to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I saved $120 on my Xfinity bill! Just awesome and they made it so easy. They sent me an email and called me when the negotiation was finished. Very professional and friendly. I would recommend BillSha... Ver mais

Detalhes da empresa

  1. Consultor Financeiro

Informação fornecida por fontes externas variadas

We’re here to lower your bills. We call your service providers and negotiate the best price on your behalf. Signing up is easy and only takes minutes. The sea is transparent, and so are we. Our fee is 40% of your savings, earned only when we do our job effectively. That’s why our Sharks work so hard to get you results.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

128 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(128)

51 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

They will bombard

Once you contact them, they will bombard you with e-mails, SMS and calls. The service worked, they took their 40% cut, and now they are a bad rash that will not do away.

28 de maio de 2019
Avaliação não solicitada
logotipo da Billshark

Resposta da Billshark

Hi Craig- We understand this reply is a little late. However, since your review in 2019, our team has modified our communication policies. Our company has grown a lot in the past few years thanks to feedback from customers, like yourself. Again, we apologize for the delay in responding to your review. We hope that you might consider using us again in the future!

Avaliado com 1 de um total de 5 estrelas

These guys are dishonest scam artists

These guys are dishonest scam artists. The screwed up both my Comcast and my Sirius accounts, claimed savings I never saw, then charged my credit card. Save the headache and hassle and just make a retention call to your provider yourself!

23 de agosto de 2018
Avaliação não solicitada
logotipo da Billshark

Resposta da Billshark

Hi Brian- we apologize for the delayed response to your review and for the hassle that occurred with your account back in 2018. Our company has made many changes to our staff since your experience, as we understand that your main issue was with your Shark at the time.

Thanks to feedback like yours through our helpdesk, we have grown in many ways since you last utilized our services. If you ever consider using us again in the future, please reach out to us at help@billshark.com.

Avaliado com 5 de um total de 5 estrelas

What a great Idea

What a great Idea! BILLSHARK helped me lower my wireless and cable bill. It was so simple and took less than 5 mins. Thank you BILLSHARK!

3 de dezembro de 2017
Avaliação não solicitada
logotipo da Billshark

Resposta da Billshark

Never too late to say thank you! Thanks for the review! Sorry we are so late to respond :)

Avaliado com 1 de um total de 5 estrelas

Absolute joke, don't waste your time or money.

This company is an absolute joke. They claimed they saved me $240 on my cable/internet bill which sounded great at first. But in reality they accomplished nothing. My statements from Comcast the 3 months following their "negotiations" were the same. If you added those 3 months statements up and compared it to what 3 months of the starting monthly bill they used to "negotiate" was, the TOTAL "savings" over those 3 months was around $3 which is negligible considering my monthly statements from Comcast always vary by a few dollars.

Original Price Negotiated: $149.89
First Month After: $144.07
Second Month: $146.17
Third Month: $154.11

That alone is no big deal, I tried it out and they claimed they saved me money but in reality they didn't - I wasn't upset about that part. However the point of this review is that after that happened they attempted to bill me $96 (40%) for the alleged $240 in savings. I informed them of the reality and they said they would "postpone" the invoice - okay, whatever. Today, I receive a threatening email from them with an agent from a collections agency CC'ed ("Collections Army"). I have again provided them MORE screenshots/images of my monthly statements as evidence to the lack of savings and technically an INCREASE over the negotiated amount this past month. So beware if you want to use this company - it seemed risk free so I tried it out, now I have to deal with this nonsense and collection threats over money they never saved me.

2 de dezembro de 2017
Avaliação não solicitada
logotipo da Billshark

Resposta da Billshark

Hi Nicholas- Thank you for your feedback and we apologize for the delay in response to your review.

Looking back on your case, it was resolved to your satisfaction, however, we do understand your frustrations. Our company has made many changes since 2017 to not only our Negotiation Department but our Billing and Support Departments for more quality customer service. With the changes we've made, we've seen a huge increase in positive customer reviews across many platforms.

We do want to thank you, as your experience was one of those that were looked at for the changes that were made. If you do choose to utilize our services in the future, please give us a call at 800-957-1710 and our team will be more than happy to speak to you about our improved services!

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