Очень нравится. Заказала уже 5 или 6 раз. Пробовала очень много всякой разной уходовой косметики, но эффекта от нее не было совсем. Биотрейд же для меня стал спасением. Из минусов, у меня несколько се... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Keine Zahlung über PayPal möglich, Vorgang wurde abgebrochen, man konnte nur mit Kreditkarte zahlen. Dabei wurde die Gutschrift verbraucht, obwohl die Zahlung über PayPal abgebrochen wurde. Erst zweit... Ver mais
A empresa respondeu
The cleansing gel is incredibly gentle yet effective. It removes dirt, oil, and even makeup without stripping the skin or leaving it feeling tight. The texture is light, and it lathers just the... Ver mais
A empresa respondeu
Excellent product with outstanding quality. The ingredients are carefully selected, and the overall experience has been great. Customer service is friendly, professional, and always willing to help. F... Ver mais
Detalhes da empresa
- Fábrica de Cosméticos
- também em
- Atacadista de Cosméticos
- Fornecedor de Produtos de Beleza
- Produtor de Cosméticos
Escrito pela empresa
A privately held European company based in the capital of Bulgaria, with more than 30 years experience in developing and manufacturing dermo-cosmetics. We are an interdisciplinary team of professionals led by a dermatologist, fully dedicated to our mission - to create efficient, innovative and effective products, which nurture and visibly improve the health and look of the skin. The essential product lines provide a full spectrum of skincare, targeting specific concerns – acne, hyperpigmentation (dark spots), hyperhidrosis (excessive sweating), seborrheic dermatitis, atopic skin (very dry skin), alopecia (hair loss).
Informações de contato
Mladost 1, 24 Vartopo str, Sofia, Bulgária
- info@biotrade.bg
- biotradeshop.de
4,4
Excelente
32 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything went great
Everything went great, the order was placed quickly. Delivery was also fast, but maybe you could add another delivery method besides DPD, because they didn't even come to my door and if I hadn't accidentally gone outside and chased after the car, I wouldn't have received my package.
9 de março de 2025
Resposta da Biotradeshop
Good afternoon,
Thank you for giving us your feedback and suggestion.
We take into consideration all the feedback we receive and we will look into including other delivery methods, if possible.
Best regards,
Biotrade Team
Ich mag alles was ich von biotrade…
Ich mag alles was ich von biotrade kaufe, gute Qualität schnelle Lieferung, gutes Preis-Leistung Verhältnis
9 de março de 2025
Resposta da Biotradeshop
Vielen Dank für Ihre freundlichen Worte! Es freut uns sehr zu hören, dass Sie mit unseren Produkten und Dienstleistungen zufrieden sind. Wir setzen alles daran, höchste Qualität und den besten Mehrwert für unsere Kunden zu bieten. Ihr Feedback motiviert uns, uns kontinuierlich weiterzuentwickeln.
Biotrade team
Качественная уходовая кислородная косметика
Регулярно заказываю уходовую кислородную косметику, как всегда все отлично
28 de fevereiro de 2025
Resposta da Biotradeshop
Dear Maryna,
Thank you so much for your positive feedback!
We're delighted to hear that you're consistently satisfied with our products.
All the best,
Biotrade Team
Resposta da Biotradeshop
Dear Corinna,
Thank you for your wonderful feedback! 😊
We’re so glad you had a great experience with us. Your support means a lot, and we can’t wait to have you shop with us again!
All the best,
Biotrade Team
Always quick delivery and very good…
Always quick delivery and very good quality of the products.
4 de fevereiro de 2025
Resposta da Biotradeshop
Dear Yana,
Thank you so much for your 5 Star rating!
We’re glad you’re happy with our service and products.
All the best,
Biotrade Team
Die Azelain und Retinol Pflege ist echt…
Die Azelain und Retinol Pflege ist echt super. Sonst auch alles gut, nur Lieferung hat ne Woche gedauert.
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Biotradeshop
Vielen Dank, Jonas, für Ihre 5-Sterne-Bewertung!
Wir freuen uns, dass Sie unsere Azelain und Retinol Pflege als hervorragend empfunden haben.
Wir nehmen Ihr Feedback zur Lieferzeit zur Kenntnis und arbeiten daran, unseren Versandprozess zu optimieren, um in Zukunft schnellere Lieferungen zu gewährleisten.
Mit freundlichen Grüßen,
Biotrade Team
В посылку не положили подарок Acnаut…
В посылку не положили подарок Acnаut Aktive Lotion mini .
9 de janeiro de 2025
Resposta da Biotradeshop
Dear Yuliia,
Thank you for your feedback, and we’re so sorry to hear that you were expecting an Acnaut Active Lotion mini gift and that it was missing in your package. This is not the experience we want for our customers.
Would you be so kind to contact us at info@biotrade.bg with your order details, and we’ll make sure to check this issue. And thank you so much for bringing this to our attention!
Awaiting for your contact.
Kind regards,
Biotrade Team
Очень нравится
Очень нравится. Заказала уже 5 или 6 раз. Пробовала очень много всякой разной уходовой косметики, но эффекта от нее не было совсем. Биотрейд же для меня стал спасением. Из минусов, у меня несколько сертификатов на скидку. И все они одинаковые, так как заказывала на Амазон. Но при указании данных при заказе, скидку не пропускают, пишет, что сертификат уже был использован. Вот это очень огорчает 🤦🏼♀️
11 de dezembro de 2024
Resposta da Biotradeshop
Dear Irina,
Thank you so much for your kind words and for being a loyal customer! We’re thrilled to hear that Biotrade has been a game-changer for your skincare routine—it truly means the world to us.
We’re sorry to hear about the issue with your discount certificates. To better understand the problem and assist you, could you please share more details with us? Feel free to contact us directly at info@biotrade.bg, and our team will gladly look into this for you and find a solution.
Thank you again for your support, and we look forward to helping you!
Kind regards,
Biotrade Team
I like the products
11 de outubro de 2024
Resposta da Biotradeshop
Hi Sofiia,
Thank you so much for your review.
We truly appreciate the recognition of our customers.
All the best,
Biotrade Team
Great products and helpful service.
16 de novembro de 2024
Resposta da Biotradeshop
Dear Krasimira,
We appreciate your review and words. If you ever need our assistance, or have any suggestions and recommendations, just let us know.
Best regards,
Biotrade Team
Keine Zahlung über PayPal möglich
Keine Zahlung über PayPal möglich, Vorgang wurde abgebrochen, man konnte nur mit Kreditkarte zahlen. Dabei wurde die Gutschrift verbraucht, obwohl die Zahlung über PayPal abgebrochen wurde. Erst zweiter Versuch mit VISA war erfolgreich. Die Lieferung selbst erfolgte sehr schnell, innerhalb von 2-3 Tagen.
5 de novembro de 2024
Resposta da Biotradeshop
Sehr geehrter Kunde,
wir entschuldigen uns für die Unannehmlichkeiten aufgrund des technischen Fehlers bei PayPal. Wir überprüfen dies, um es in Zukunft zu vermeiden. Es freut uns, dass Ihre Zahlung per VISA erfolgreich war und Ihre Bestellung schnell angekommen ist. Wir hoffen, dass Sie Freude an unseren Produkten haben!
Vielen Dank für Ihre Geduld und Ihr Verständnis.
Mit freundlichen Grüßen,
Ihr Biotrade-Team
Resposta da Biotradeshop
Vielen Dank für Ihr positives Feedback und dafür, dass Sie sich für uns entschieden haben.
Biotrade Cosmeceuticals team
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