BITSmart Avaliações 595

O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Building a Unifi based network at home and BITSmart had everything I needed, Clarence responded quickly to emails, price matched where I found an item cheaper online (which was rare), and they got ite... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is the 3rd purchase I’ve made from Bitsmart. On each occasion their pricing has been very competitive and the ordered goods arrived very promptly & well packaged. On this occasion, I accidental... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered lunch time Tuesday. Delivered Thursday morning in regional VIC. Items as described. 3rd or 4th order from BITSmart that’s exceeded expectation. My new go to supplier.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

BITSmart (love the name) has been amazing at offering Ubiquiti products at a (almost) reasonable price. Some products end up to cost 2x more than US pricing, but far better than other stores where is... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Informática
  2. Loja de Celulares
  3. Loja de computadores e acessórios
  4. Loja de Softwares para Computadores
  5. Loja de Hi-fi
  6. Loja de equipamentos de segurança

Sobre BITSmart

Escrito pela empresa

This company offers no rewards for customers to share their feedback or write reviews.

Company Information:

FOR ALL THINGS TECH

Shop various technology products at competitive prices, including smartphones, laptops, desktops, gaming consoles, software subscriptions, and home entertainment systems. With exceptional customer service and a reputation for reliability, BITSmart is a go-to destination for all your tech needs.

Satisfaction isn't our end game; delight is.

The bond of trust we've forged with our customers isn't just a feeling; it's quantifiable. We thank our customers for showering us with a plethora of service experience feedback. Each glowing review is more than just a rating; it's a testament to our commitment and the enduring relationships we've nurtured.

For us, customer delight isn't just a goal; it's a standard.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

595 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Building a Unifi based network at home and BITSmart had everything I needed, Clarence responded quickly to emails, price matched where I found an item cheaper online (which was rare), and they got items to me super fast. Highly recommend them, I’ve used them for three orders so far and will use again.

12 de março de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Very little communications about the…

Very little communications about the delivery but it was delivered quickly. The biggest issue was that the package was left at the front gate where it was accessible to all. Luckily a neighbor found it.

10 de março de 2026
logotipo da BITSmart

Resposta de BITSmart

Dear Matt,

Thank you for your feedback. We are sorry to hear about your experience.

We have reviewed your order and confirmed that Standard Delivery was selected at checkout. As the delivery address is in a remote area, shipping may take up to 8 working days or longer. To help, our team upgraded your order to Express Delivery and dispatched it the following day via StarTrack.

A dispatch email was sent to your nominated email address on 10 March at 3:46 pm. This email included your StarTrack tracking number and a link to the tracking status page. You can also view the tracking details using the link on your order details page in the account section. StarTrack delivered the parcel within 2 days.

We sincerely apologise that the parcel was left at the front of the property. We are glad to hear it was safely recovered. We will pass your feedback on to StarTrack regarding the safe-drop-off location.

We appreciate your support and look forward to serving you again soon.

Regards,
Clarence.

Avaliado com 3 de um total de 5 estrelas

Price wasn’t clear of tax not included

Price wasn’t clear of tax not included. Had to download third party to track purchase

2 de março de 2026
logotipo da BITSmart

Resposta de BITSmart

Hi Luke,

Thank you for your feedback.

The tax is calculated and shown at checkout below the total amount.

Our shipping dispatch emails include a link to your order page and a direct link to the StarTrack tracking status page.

We have shared your feedback with our development team.

We appreciate your support and look forward to serving you again soon.

Regards,
BITSmart Customer Care Team.

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, good product. Easy ordering process.
No issues.

3 de março de 2026
logotipo da BITSmart

Resposta de BITSmart

Dear James,

Thank you so much for your feedback. We are glad to hear that you were happy with the fast delivery, the product, and the easy ordering process. We appreciate your support and hope to serve you again soon.

Regards,
Clarence.

Avaliado com 5 de um total de 5 estrelas

First time user - very happy!

This was my first time ordering from BITSmart and I was super happy with the experience. Pricing was what drew me to their site, but the biggest win for me was the express delivery option. I ordered on the Wednesday and had the product the next day (Melbourne to Newcastle). This was an express order for a client that had changed their mind at the last minute so it gave me a good chance to impress the client.

4 de março de 2026
logotipo da BITSmart

Resposta de BITSmart

Dear Shane,

Thank you for your wonderful review. We’re so pleased to hear that your first experience with BITSmart was such a positive one.

We appreciate your support and look forward to helping you again in the future.

Best regards,
Clarence.

Avaliado com 5 de um total de 5 estrelas

Fast shipping

Fast shipping, easy to deal with. Will shop with them again.

3 de março de 2026
logotipo da BITSmart

Resposta de BITSmart

Dear James,

Thank you for your review. We’re so glad you had a smooth experience with fast shipping and easy service. We appreciate your support and look forward to serving you again.

Best regards,
Clarence.

Avaliado com 5 de um total de 5 estrelas

Great prices and very fast delivery

Great prices and very fast delivery.
Will use Bitsmart again.

4 de março de 2026
logotipo da BITSmart

Resposta de BITSmart

Dear Steven,

Thank you for your feedback. We’re delighted to hear your delivery was very fast. We appreciate your support and look forward to serving you again soon.

Best regards,
Clarence.

Avaliado com 5 de um total de 5 estrelas

Quick shipping

2 de março de 2026
logotipo da BITSmart

Resposta de BITSmart

Dear Cory,

Thank you for your feedback. We’re glad to hear your order arrived quickly. We appreciate your support and hope to serve you again soon.

Best regards,
Clarence.

Avaliado com 5 de um total de 5 estrelas

Super quick delivery, good prices.

Ordered lunch time Tuesday. Delivered Thursday morning in regional VIC. Items as described. 3rd or 4th order from BITSmart that’s exceeded expectation. My new go to supplier.

5 de março de 2026
Avaliação não solicitada
logotipo da BITSmart

Resposta de BITSmart

Dear Ned,

Thank you for your wonderful review and for your continued support. We’re so pleased to hear your order arrived so quickly in regional Victoria and that everything was exactly as described. It means a lot to know BITSmart has become your go to supplier, and we look forward to helping you again with your next order.

Best regards,
Clarence.

Avaliado com 5 de um total de 5 estrelas

Helpful and Proactive

Helpful and Proactive, they rang to check I if meant to get the PoE device instead of the non PoE one which I had accidentally clicked on and fixed the order and sent it out the next business day

23 de fevereiro de 2026
logotipo da BITSmart

Resposta de BITSmart

Dear Lucian,

Thank you for your kind review. We are very glad we could catch the mix-up and help get the right device for you. We appreciate your support and hope the device is working perfectly for you.

Best regards,
Clarence.

Avaliado com 5 de um total de 5 estrelas

Great experience!

Great experience ordering through BITSmart. I had a question about my order and the service via phone and email was very fast, friendly and efficient. I highly recommend them.

25 de fevereiro de 2026
logotipo da BITSmart

Resposta de BITSmart

Hi,

Thank you for your review and recommendation. We are so pleased to hear you had a great experience with BITSmart and that our team could provide fast, friendly, and efficient support. We appreciate your support.

Best regards,
Clarence.

Avaliado com 5 de um total de 5 estrelas

Quick Postage & Cheapest Price.

Quick postage and the prices on the Unifi products I bought were the cheapest I could find online!

26 de fevereiro de 2026
logotipo da BITSmart

Resposta de BITSmart

Dear Brian,

Thank you for your review. We are glad to hear your order arrived quickly. We appreciate your support and hope to assist you again soon.

Best regards,
Clarence.

Avaliado com 5 de um total de 5 estrelas

Order placed and paid

Order placed and paid, delivery swift. Simple!

27 de fevereiro de 2026
logotipo da BITSmart

Resposta de BITSmart

Dear Darren,

Thank you for your review. We are glad ordering was easy and that your delivery arrived swiftly. We appreciate your support and look forward to helping with your next purchase.

Best regards,
Clarence.

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