Easy to order. Good quality of goods received. Quick response from team. Very bad and disappointing are delivery service provider. When you pay extra for next day delivery you expecting next day not... Ver mais
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Veja o que dizem as avaliações
It is far the best experience I’ve had since I order online. Very fast response and delivered next day to my house. Regarding the advice always best choice. Thank you and good luck
A empresa respondeu
My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purcha... Ver mais
A empresa respondeu
What started out as a slight order processing error ended in a really positive customer experience. I had only received part of my order (1 of 2 pairs). I also needed to change the size of the pair I... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Informações de contato
Reino Unido
- info@blackhammer.co.uk
- blackhammer.co.uk
4,5
Excelente
116 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Reliable
I have had quite a few pairs of black hammer boots for work. They are so comfy, they never need breaking in, I can just take them from the box and immediately wear them all day. I walk miles 5 days a week so it's essential they are comfortable and grip well in mud etc. I don't even look elsewhere when they need replacing. Fast delivery too.
25 de novembro de 2025
Resposta da blackhammer.co.uk
What a fantastic review, Angela. We hope you will never have to use them, but if you ever do, we hope you find the experience of dealing with our customer care team just as good!
Good quality boots at a good price
Good quality boots at a good price, very happy
26 de novembro de 2025
Resposta da blackhammer.co.uk
Thank you Spencer, we truly appreciate you as a customer
Excellent service
Excellent service. Fast delivery of goods and affordable products. Customer service A1.
25 de novembro de 2025
Resposta da blackhammer.co.uk
Thanks, John, much appreciated for the review, and we will feed this back to our customer care team!
Resposta da blackhammer.co.uk
Thank you for the review. We do like to think that if Black Hammer were a human, then comfort would be our middle name!
Great customer service
Had a problem with a delivery (fault of the third party delivery company) and emailed them about it. I got a prompt response and a replacement sent out immediately and am really pleased at the quick response and professional way this was handled
18 de novembro de 2025
Avaliação não solicitada
Resposta da blackhammer.co.uk
Thank you for your feedback, Alex. We will feed this back to our customer support team.
Great pair of work trainers comfortable
Great pair of work trainers comfortable
28 de outubro de 2025
Resposta da blackhammer.co.uk
Thank you for the review, Glad you find them comfortable. Please feel free to reach out to our customer care team if you have any questions.
it is not true to size.
it is not true to size.
I ordered UK7 size
didn't even finish my shift.
my feet were hurting.
27 de outubro de 2025
Resposta da blackhammer.co.uk
Hi, we are sorry to hear that the shoe isn't the right fit. The majority of our customers find them true to size; however, we understand there will be slight variations in shoe size, which is why we offer a 45-day returns policy and free exchange to encourage customers to try on their shoes before removing the tags and using them outdoors. For future reference, we have a size chart on the site that shows where to measure the foot for the most accurate and comfortable fit.
A positive experience all round
I was very happy with my recent purchases from Black Hammer - when it did go wonky delivery issue they ensured it went back on track as soon as they were made aware - excellent
28 de outubro de 2025
Resposta da blackhammer.co.uk
Glad to hear our customer care team could help you out!
Gut like it happy
27 de outubro de 2025
Resposta da blackhammer.co.uk
Thank you! Your review is much appreciated
Resposta da blackhammer.co.uk
We are glad to hear you have found them comfortable. Thanks for the review
Shoes are as described
Shoes are as described. Comfortable. Arrived quickly. Would definitely use again for the next set
28 de setembro de 2025
Avaliação não solicitada
Resposta da blackhammer.co.uk
Thank you Lee, let us know if you need any assistance in the future
Very easy website to view
Very easy website to view, follow and follow. High quality product at reasonable price. The steel toe cap boots fit well and feel very durable!
6 de setembro de 2025
Avaliação não solicitada
Great product fast delivery
28 de setembro de 2025
Resposta da blackhammer.co.uk
Thank you so much for the review
Not good quality
25 de setembro de 2025
Resposta da blackhammer.co.uk
Hi,
Thank you for your feedback. We are sorry to hear that you feel the quality of your purchase did not meet expectations as we have invested heavily in producing high quality safety shoes and recently increased our guarantee from six months to 240 days. We want every customer to be happy with their purchase and genuinely want to understand why this wasn't the case for you.
We would love the opportunity to resolve this for you and wanted to point out that we have a 45 days returns policy and encourage you to reach out to our customer support team either on the website or via info@blackhammer.co.uk with your order and they will be able to assist you.
Best
The Black Hammer Team
Shoes perfect good fit and very comfy…
Shoes perfect good fit and very comfy will purchase again
24 de setembro de 2025
Resposta da blackhammer.co.uk
If we were a person comfy would be our middle name! Thanks for the review
Great Boots and Great Service
Great Boots and Great Service my Husband Loves them
24 de setembro de 2025
Resposta da blackhammer.co.uk
Good to hear. If you ever need support then feel free to reach out to our custoemr care team
Easy purchase,decent jacket at a decent…
Easy purchase,decent jacket at a decent price,fast delivery too
28 de setembro de 2025
Resposta da blackhammer.co.uk
Thanks, hope the jacket serves you well as we head into the wet season!
Great product & quick delivery 👍
25 de setembro de 2025
Resposta da blackhammer.co.uk
Thanks for the review Phil. Much appreciated!!
Trainers worth the price
Just received some trainer from black hammer and tona surprise for 36 pounds they are really comfortable, great quality and true to size , I've worn Adidas trainers mainly and these definitely outbeat adidas in my mind
23 de setembro de 2025
Avaliação não solicitada
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