I placed an order for the BaByliss Skeleton Trimmer and Foil Shaver Combo on October 9th and received confirmation number #70963. It has been a week, and I'm still waiting for a tracking number. I tri... Ver mais
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Veja o que dizem as avaliações
I had looked everywhere for the Milkshake lifestyling amazing anti humidity protective styling spray and finally found it at you company! I had ordered shampoo and conditioner for my granddaughter fr... Ver mais
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Shopping and payment was easy, the only issue I had was contacting customer service at times other times they were fast and responded to my questions and concerns. The delivery took longer than what i... Ver mais
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Very happy with my shopping experience! The prices were great, delivery was fast, and everything went smoothly. I'm very satisfied with my purchase and would definitely shop here again. Highly recomme... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de produtos para cabelo
- também em
- Fornecedor de Produtos de Beleza
- Loja de Cosméticos
- Loja de Produtos de Beleza
Escrito pela empresa
BlendBox (blndbox.ca) is a Canadian online beauty retailer specializing in professional haircare. We offer a curated selection of premium salon brands trusted by stylists and beauty lovers across Canada. All products sold on BlendBox are 100% authentic and sourced exclusively from authorized Canadian distributors or directly from the brands, so you can shop with confidence. Our collection includes sought-after brands such as Olaplex, K18, Kevin Murphy, Color Wow, AG Care, amika, Verb, R+Co, and more—making it easy to find professional haircare you can rely on. BlendBox is a woman owned Canadian small business based in the Greater Toronto Area, independently owned and operated with a strong focus on quality, trust, and customer care.
Informações de contato
Toronto, Canadá
- hello@blndbox.ca
- blndbox.ca
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 79% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing service from BlendBox
Amazing service from BlendBox. Fast shipping and the hair products are top-notch. Highly recommend!
C’était la première fois que je…
C’était la première fois que je commandais et il y avait un produit qui coulait par le dessous j’ai écrit mais aucune réponse! Par chance le produit n’était pas complètement vider je voulais seulement les aviser pour la prochaine fois!
A Must-Visit
The site is a must-visit for anyone looking for premium salon haircare brands. Their service is outstanding. Thank You
You sent wrong product
You sent wrong product. I ordered shampoo and received conditioner. I have sent email with no response.
This company is a complete joke
This company is a complete joke.
I sent an email with the order number through the website and through my personal email asking about the order that I’m supposed to have already in my hands and no response at all from BlenBox. I should have read reviews prior to purchasing, to realize that it’s not a reliable business. If as a company you cannot handle criticism and have a poor customer service when responding to reviews you should not be in business. There is no excuse! Want my money back if no product is going to arrive.
I wouldn’t recommend anybody to purchase from BlenBox if this is the experience in general. As a professional I needed a blow dryer that I ordered from BlenBox, because the claims of quick delivery/shipping sounded convenient for a quick fix for my emergency. Little that I knew I’ll be having to wait for nothing to arrive! The sad part is that I was trying to support a Canadian business.
Use the online chat for customer service
Shipping was on time but one of the items came damaged and the product was all over the box. Immediately, I sent an email as instructed.
67119 was my order number.
The shipment came late afternoon on June 6, my email was sent early evening on June 6. I was expecting a response on Monday, June 8. Having received no response on Monday I looked for a customer service number. There is no published customer service number so I sent a message through the website without a response.
UPDATE. Use the online chat. Within a few minutes I received an email that a replacement was being shipped to my address.
Thumbs up
Great Service, one of the products I ordered didn't work for me and although I couldn't return it I was able to find a resolution that made me happy

Resposta da Blndbox
I have paid you $179.00 for order…
I have paid you $179.00 for order 66689. It was damaged by the carrier and I’m still waiting for a response from my emails, a chat system that no one is ever on. If you can’t supply the product return my money to me!!!!!

Resposta da Blndbox
Great for straight hair! Ships quickly.
Product is high quality and ships quickly! I have pin straight hair and nothing I’ve tried has ever helped me hold a curl, but this did! It didn’t leave my hair feeling hard or sticky either.
Missing item from order
I have been ordering from Blndbox for several years now without any issues. My last recent order was missing an item. I put in a request to send me the missing item but never heard back. I was charged for the item and I’m still waiting on a response. They indicate all inquiries will be addressed within 24hrs but it’s been over a week. Hopefully this gets through to the CS team.
It had been 1 week and I have still not…
It had been 1 week and I have still not reviewed my order!! I live in Barrie. It should hardly take 1-3 days from toronto. Very disappointing. I reached out to customer service and no one has responded yet.
I trust BlendBox for all my haircare…
I trust BlendBox for all my haircare needs. Their products are authentic and reliable.
Beyond upset with this service
Beyond upset with this service, I ordered 2 bundle product and never recieve them no realistic update just a label created that says waiting for inbound shipping i once ordered from a company who did this before, and realised that they just created and label but never shipped the actual item, I am extremely pissed off because they are holding my money hostage. Additionally they never respond to email just these reviews based on just reading the reviews and lack or replying to emails which says on there website will be responded to with in 24 hour not 24 to 48, 24 HOURS it been 72 since the first one. I hate companies that lie especially small business. I no longer trust this business.
Ps since they only respond to review here my order number 66692 hope you don't lie to save face.
No Item received
The 1st time no problem. The second time, I never received the product nor was it sent. Maybe it has something to do with Canada post but at this point I kind of doubt it

Resposta da Blndbox
I didn't have an estimate on the…
I didn't have an estimate on the delivery. Delivery is the problem

Resposta da Blndbox
Great price
Great price, loved the deal for a two product set! Delivery was fast and efficient! The products were well packed and work exactly as I hoped!

Resposta da Blndbox
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