Be very careful ordering online with Boho Beach Hut. They DO NOT refund returns with original form of payment They only refund with a store credit. Any company today that refuses to refund your ori... Ver mais
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Veja o que dizem as avaliações
I ordered some shorts off their website August 3rd for an August 15th event. Never received them. After multiple emails, I've never heard back from them. They are a total SHAM company. I've had to lea... Ver mais
I ordered a blouse. It looked quite nice in the photos, but it turned out to be an absolute piece of crap very cheaply made and ill fitting. I wanted to send it back for a full refund, but they don’t... Ver mais
Please don’t shop on this website! The customer service is pretty much non existent and non-responsive. There are no refunds just exchange for credit. The products are so cheaply made and fit is unfla... Ver mais
Detalhes da empresa
Escrito pela empresa
Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.
Informações de contato
5245 Vista Blvd Suite 167, 89436, Sparks, Estados Unidos
- 855-246-2646
- Support@BohoBeachHut.com
- bohobeachhut.com
1,3
Muito Ruim
690 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 1% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick shopping win
Running late for a party and needed something fast, so I ordered this dress with express shipping. Arrived just in time and looked perfect for the event.
10 de junho de 2025
Resposta da Boho Beach Hut
Hi Ellie,
So happy your express-shipped dress made it just in time and was perfect for your event! Thank you for shopping with us—we’d love to help you find your next outfit too!
– Boho Beach Hut Team
Terrible
Terrible! Their return policy is hideous! Also it took 5 weeks to receive the items. Not only do you pay to ship a return ($14), but they charge a $15 restocking fee. Total if I was to return it.. $29. The dress was around $54. I’m keeping the “moisture-wicking material” dress and making a pillow out of it.
28 de abril de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Jessica,
We apologize for your dissatisfaction. Our return policy, including the restocking fee, is noted on our site to ensure clarity. If you’d like help with the return process or tracking, please don’t hesitate to contact us.
— The Boho Beach Hut Team
Don’t bother
Took forever to get a pair of jeans I ordered and a necklace. Very cheap quality and for both I pair a little under 100$ almost a month before I received them they were just very underwhelming and didn’t even bother with putting a tag in them so overall I was not impressed and would never buy from them again. The necklace wasn’t even taken out of the package because I can just tell it’s bubble gum machine quality. Don’t bother with this company just dont
9 de maio de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Jennifer,
We’re truly sorry your items didn’t meet your expectations. We do our best to describe and photograph products accurately. If your order was unsatisfactory, we’re happy to help process a return. Please contact our team.
— The Boho Beach Hut Team
Don’t recommend ordering from here
I’m never ordering from this company again. I feel like I got completely scammed. I ordered a dress, it took forever to be delivered, just for it to be returned back to the sender because my address was not fully correct. I could’ve sworn I put in the right address but somehow wasn’t, they even got one of my old emails that I never typed in when I was filling out my information, not sure how that happened. I contacted them about the situation and they were not much help at all. I didn’t even get a refund either even though I never received the dress in the first place. I just feel this was an unfair process and a waste of time and money.
4 de junho de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Sienna,
We understand your frustration and are reviewing what happened with your delivery. Please reach out to us with your updated email so we can resend confirmation and get this resolved as quickly as possible.
— The Boho Beach Hut Team
My order never came and they continue…
My order never came and they continue to say they cant find it from “postal service”. This is a scam. Avoid at all cost.
31 de maio de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Anne,
We’re sorry to hear your order didn’t arrive. According to tracking, it was delivered. Please contact us so we can review the situation and work toward a resolution.
— The Boho Beach Hut Team
Asked for a refund said no
Asked for a refund said no . The clothes smelled and fabric cheap. I'll be contacting my credit card and the better business bureau. Do not order
29 de maio de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Nadine,
We’re sorry to hear you were unhappy with the item. We’re always happy to accept eligible returns for store credit and we’d like to make this right. Please reach out to our team for help.
— The Boho Beach Hut Team
Be careful!!!!
Be careful! This company will provide a store credit, not a refund, for returns. Why did I want to return the item I purchase? Cheap cheap CHEAP material!!! Overpriced, shoddy, looks like a bargain basement reject. So disappointing!
23 de maio de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Holly,
We regret that the item didn’t meet your expectations. While our return policy offers store credit, we’re happy to help you find something you love or explore other options. Please reach out to us.
— The Boho Beach Hut Team
Do not buy from this cheap
Do not buy from this cheap, scam company. Shein quality at best for designer prices. You WILL NOT get what you thought you were ordering. And they don't take returns except for credit so you just end up stuck with another "Shein" item. No tags, you don't even know what side of the top is the front or back, doesn't matter since it looks terrible both ways.
28 de maio de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Kyler,
We’re sorry to hear you were disappointed. While we do use global manufacturers, our quality control team works hard to ensure accurate representations. Please email us — we’d love to help resolve this.
— The Boho Beach Hut Team
Not only did I throw away money…
Not only did I throw away money ordering from this scam house but I also threw good money after bad by paying for return shipping. The items you receive are absolute garbage and not at all the products they show in photos. The fabrics are completely differently in a terrible way. Trash. Garbage. Run.
I paid to return the trash they sent me and they haven't even acknowledged the return weeks later. Not even a credit to try more garbage. Save your money and do not order from this scam beach hut.
9 de maio de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Brenda,
We’re sorry to hear about your experience. A store credit was issued to you on May 23 for your return—please check your spam or promotions folder as it may have landed there. If you’re still unable to locate it, we’d be happy to resend it. Please contact us at Support@BohoBeachHut.com so we can assist you further.
— The Boho Beach Hut Team
The website says this is a family owned…
The website says this is a family owned business in Las Vegas. The clothes I ordered took more than 2 weeks to arrive and came directly from China. The quality was absolute garbage. The smell of offgassing plastic when I opened the package made me gag. And they only offer exchanges, not refunds. DO NOT BUY FROM THIS COMPANY - if you want fast fashion direct from China - Shein is much cheaper and at least refunds for clothes way incorrectly sized.
25 de maio de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi there,
We’re transparent about our return policy and do note shipping origins and times on the site. We’re always happy to work with customers to find suitable solutions. Please reach out to us.
— The Boho Beach Hut Team
Total crap!!! Nothing like the pics!!!
Total crap, not even decent crap, it is the worst clothing crap I have ever seen. It takes forever to ship from China. NO customer service, no refunds, and you have to pay for return shipping. DO NOT ORDER FROM THEM, the pictures are lies, nothing like the pictures!!! TOTAL CRAP!!!
17 de maio de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi,
We’re sorry your order didn’t meet your expectations. We’d love the chance to correct things. Please contact us directly and we’ll do our best to assist.
— The Boho Beach Hut Team
Heed my warning!
I realize a cheap store will supply cheap clothing….but I was flabbergasted when I opened my order!! Not only was it not even close to what was pictured, but the quality was even worse!! And to top it off, they won’t refund you! They only give you store credit to buy more awful clothing!! They don’t even supply you with a return shipping label, so you spend more money to return an ugly item….absolute rip off! Save yourself and don’t order a thing from here, I threw my order directly in the trash. Complete shit
16 de maio de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Kristina,
We’re disappointed to hear about your experience and want to make things right. We’d love to offer support with your return or help find a better fit. Please email us so we can resolve this.
— The Boho Beach Hut Team
Boho Beach hut does not even deserve…
Boho Beach hut does not even deserve one star. The quality of the material is horrible. My dress did not look like anything that I ordered. They don’t want to give you your money back. They want to give you a credit who wants a credit when their stuff is horrible. I recommend not to purchase anything from this company.
7 de abril de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Lorraine,
We’re sorry to hear that you were unhappy with your purchase and appreciate you sharing your feedback.
We’d like to clarify that your return was processed and refunded on May 13, back to your original payment method.
While we regret that the item didn’t meet your expectations, we did honor the return and refund in line with our policy.
If you have any further questions or concerns, feel free to reach out.
Best regards,
The Boho Beach Hut Team
Buyer beware
Buyer beware! This site is a total scam!!! I ordered a dress and received something that was cheap and looked nothing like what I ordered. They will only contact you by email and they do not stand behind their products! They don’t care cause they get their money for shotty cheap crap!!! Total scam!!!
6 de maio de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Stephanie,
We’re very sorry to hear you were disappointed with your order. We never intend for anyone to feel misled or dissatisfied, and we take feedback like yours seriously.
We do stand behind our products and have a clear return and exchange policy in place. While we primarily handle customer service via email for efficiency, we always strive to respond promptly and resolve any concerns fairly.
We’re truly sorry your experience didn’t meet expectations and appreciate you taking the time to share your thoughts.
Sincerely,
The Boho Beach Hut Team
I received a pair of broken wedge…
I received a pair of broken wedge sandals that were 69 dollars! I waited over 2 weeks to receive them and they were delivered in a bag no box and missing my order form. Cheaply made and I contacted them to see if I could have full refund and sent pictures to them and they offered another pair for free. No thank you! Not another thing from this place! Poor customer service.
30 de abril de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Jessica,
We’re truly sorry to hear about your experience and sincerely apologize that your sandals arrived damaged. That’s absolutely not the standard we strive for.
We did offer a replacement pair at no cost to try and make things right, but we understand that wasn’t your preferred resolution. We completely respect that and regret that we couldn’t meet your expectations in this instance.
Your feedback is important and will be used to improve our packaging and service moving forward.
Sincerely,
The Boho Beach Hut Team
I ordered a dress and it is absolute garbage
I ordered a dress and it is absolute garbage. I can not believe this company is in business. 5 stitches per inch on super cheap fabric. I was taken big time and can’t get a refund
28 de abril de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Suze,
We’re very sorry to hear that the dress did not meet your expectations. That’s never the experience we want for our customers.
Our goal is to offer affordable styles while still maintaining quality, and we regret that this item fell short for you. We do have a return and exchange policy in place, and while we typically offer store credit or exchanges, we’re happy to work with you to find a fair resolution.
Thank you for your feedback — we truly value it as we continue working to improve.
Sincerely,
The Boho Beach Hut Team
Regarding my refund
I have never received my refund from something I never received! You told me a month ago you would send my refund when you got the information that the dispute was closed and it was sent to you!! Again you do not speak the truth. You have all the information you asked for…. I will continue to let everyone on every social media how you operate!! I want my refund
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Update:
Dear Susan,
We want to inform you that you have now been refunded in full.
We kindly ask that you update or delete your previous reviews, as the matter has been fully resolved.
Please understand, it is not our fault that your package was stolen after it was delivered to the address you provided. We fulfilled and shipped your order properly, and unfortunately, once a package is delivered, theft is outside of our control.
We appreciate your attention to this and hope you will update your reviews accordingly.
Thank you,
The Boho Beach Hut Team
Dear Susan,
We have thoroughly reviewed your case and would like to clarify the situation once again:
• This is now your fourth review posted under different names and accounts.
• You were clearly informed that once the dispute with your bank was closed, we would be able to process your refund.
• However, you refused to close the dispute with your bank.
• According to the information we have received, you were already refunded in full by your bank.
At this point, you have been fully reimbursed, and there is no additional refund due. Continuing to leave fake and harassing reviews under different names is not acceptable and is being documented.
We respectfully ask that you cease harassment through false reviews. Should you have any legitimate concerns, you are welcome to reach out to us directly at Support@BohoBeachHut.com so we can handle the matter professionally.
Thank you,
The Boho Beach Hut Team
Beautiful white blouse
Love my beautiful white embroidered top. So light and airy and my regular size large fits perfectly. Love the feminine detail. BoHo Beach Hut has awesome clothes for an elevated casual look.
13 de abril de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Karen,
Thank you so much for your beautiful review! 🤍 We’re thrilled to hear you love your embroidered top and that it fits perfectly. The light, airy feel and feminine details are exactly what we aim for!
We’re so happy to be part of your elevated casual style. ✨
Best,
The Boho Beach Hut Team
Terrible
WOW! This stuff is straight from China. Get on Temu and you can get the same stuff for 1/4 of the price. Stated the items came from Nevada.. took forever to get the package and it was all in Chinese writing. CHEAP CHEAP CHEAP... I highly recommend DO NOT BUY this company. Unless you want to shop there again. They do not even issue refunds. Exchanges and credit only. There is nothing I want from this company. BUYER BE SCARED...
25 de março de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Stephanie,
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback.
We want to clarify that while some of our items are sourced internationally, we ship orders from our U.S. location in Nevada, and we strive to be transparent about our processing and shipping times. We also do offer exchanges, store credit, and—where eligible—refunds, as outlined in our return policy.
If there’s anything specific we can assist you with regarding your order, we’d be happy to help. Please don’t hesitate to reach out to our customer support team.
Kind regards,
The Boho Beach Hut Team
I would give Boho Hut a 0 if possible-…
I would give Boho Hut a 0 if possible- it took far too long for the items to arrive, once arrived they look nothing like the photo. I had one item altered to look like the photo. I washed it and shrunk so much I can’t wear it. Totally not worth it! I tried to return the items, no go. I wanted to support a small business, too bad it was a Waite of money and time items could be found on Amazon for 1/2 the price.
2 de abril de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Hi Merrilee,
We’re truly sorry to hear that your experience didn’t meet expectations. We always aim to provide quality products and accurate representations, and it’s disappointing to hear we missed the mark for you.
We also understand how frustrating it is when shipping takes longer than expected or when sizing and appearance aren’t what you hoped for. While we do have a return policy in place, we’re sorry if it wasn’t clear or helpful in your situation.
We appreciate your feedback and will use it to continue improving our products and service. If there’s anything we can still do to assist, please feel free to reach out directly.
Kind regards,
The Boho Beach Hut Team
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