The Boiler & Install Company Avaliações 

428
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dale fitted my boiler and has been servicing it ever since. When it was fitted, they were extremely lovely and cooperative, working with my (not so nice) builder - but still got the job done. Reputabl... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot praise this company enough. Chris came to service my boiler today and he went over and above to ensure my boiler was working correctly. He picked up on the fact that as a result of a new ki... Ver mais

Avaliado com 5 de um total de 5 estrelas

The customer care shown by Dale and the team and willingness to help has been fantastic. Would thoroughly recommend using this company

Avaliado com 5 de um total de 5 estrelas

From start to finish The Boiler and Install company were brilliant. From speaking with Dale initially to Chris, one of the engineer’s coming round to install my boiler, they were excellent. I pr... Ver mais

Detalhes da empresa

  1. Fornecedor de Caldeiras
  2. Engenheiro de Petróleo e Gás
  3. Serviço de Instalação de Gás
  4. Empresa de Aquecedores
  5. Serviço de aquecimento
  6. Agrimensor

Escrito pela empresa

We pride ourselves on quality work and customer service on all jobs, for all customers throughout the South-East.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

428 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(428)

41 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Brilliant Service

Dale was very helpful in explaining to me about the different options of boilers and what was the best one for my family's needs, and was avaliable to answer any questions I had or might have after the boiler installation. Chris did an amazing job in installing and relocating the new boiler, he was very
polite,and left it all tidy when he finished.
Thank you.

7 de agosto de 2025
Avaliação não solicitada
logotipo da The Boiler & Install Company

Resposta da The Boiler & Install Company

Thanks Natalie! 🤩

Avaliado com 5 de um total de 5 estrelas

A very good 5 star expirence

Good price,excellent installation,informed of work along every step of the way.fitter was polite,very knowledgeable and kept house clean and tidy too.quick date given for installalation,plus complete rundown of how to operate and aftercare👍👍

31 de julho de 2025
Avaliação não solicitada
logotipo da The Boiler & Install Company

Resposta da The Boiler & Install Company

Thanks Stephen! 🤩

Avaliado com 5 de um total de 5 estrelas

Nice company to deal with

Nice company to deal with. Answered all of my questions in a professional manner . Arranged appointment and fitting very promptly .

16 de julho de 2025
Avaliação não solicitada
logotipo da The Boiler & Install Company

Resposta da The Boiler & Install Company

Thanks Lesley! 🤩

Avaliado com 5 de um total de 5 estrelas

Still great the second time around....

I have used Dale before for my house boiler installation and it was very smooth. We used him recently for a new boiler installation in a flat- where the managing agents were a nightmare to deal with- but Dale and his team were very patient and responsive and eventually we got everything sorted. Thank you Chris and Jeff for the very smooth installation.

2 de julho de 2025
Avaliação não solicitada
logotipo da The Boiler & Install Company

Resposta da The Boiler & Install Company

Thanks Graham! 🤩

Avaliado com 5 de um total de 5 estrelas

Boiler and radiator installation

Good quote, always answered queries promptly adjusting quote accordingly, very knowledgeable and gave advise onsite before installation, friendly and efficient onsite, neet installation, arrived and left on time, cleared up after the work.

20 de junho de 2025
Avaliação não solicitada
logotipo da The Boiler & Install Company

Resposta da The Boiler & Install Company

Thanks Chris! 🤩

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish. Dale contacted me after my enquiry had been passed on by a 3rd party web service. From the very first phone call through to installation Dale’s communication has been exceptional. No hard sell, just clarity and honesty. Dale understood my budget, and met a competitors quote.

Chris did the installation and left everything tidy with clear instructions on how the new boiler works. He also alerted me to a safety issue with another appliance - thoroughness, detail, and solution, thanks Chris!

Faultless service. And because of that they will also be servicing the boiler and doing my future gas safety certificates. Thanks B&I

13 de junho de 2025
Avaliação não solicitada
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Resposta da The Boiler & Install Company

Thanks Katie! 🤩

Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service !

From the very first phone call to the final date of installation, everything was smooth, professional . Dale was helping me through the process and Chris was just amazing ! So efficient, the installation of the new gas boiler was so perfect, the place was left so clean and tidy, no issues at all. I wouldn't hesitate to chose this lovely team again . I would recommend to everyone !

16 de maio de 2025
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Resposta da The Boiler & Install Company

Thanks Carolina! 🤩

Avaliado com 5 de um total de 5 estrelas

Hot-Water Cylinder

My 28-year-old-hot-water cylinder has recently not working. I called The Boiler and Install Company. Dale responded my call and sent Chris swiftly with a free-of-charge call-out to investigatethe problem. Chris assessed the problem thoroughly and recommend different options of the replacement of the cylinder.

The next day, Dale sent me a quote for the job. The prices and the charges of workmanship for the installation of the new cylinder; replacing of my leaking kitchen water taps and fixing the toilet flush were fair and reasonably. Also, it was very important that the Boiler & Install offered a 5-Year-Workmanship Gaurantee Certificate to show its customers its good workmanship and care to look after its customers after works had been done by them.

On the day, Chris came and spent the whole day from 8:30am to 7:30pm to sort all the problems in my flat. His skills, expertise knowledge and attention of details of the problems to fix all my faulty domestic appliances were excellent together with his care to look after my place clean and tidy while installing my cylinder and fixing my kitchen water taps and toilet flush. Chris also was very careful to check that everything had been properly and nicely done before he left.

Both of Chris and Dale were very customer-focused, friendly and helpful. They were both excellent. I definitely and highly would 100% recommend them to anybody who has problems with their hot-water cylinders and boilers both for its prices and customer-care.

Chris and Dale, a job very well-done. A big Thank-You to both of you.

Jackens (W J WONG) in ESSEX.

21 de maio de 2025
Avaliação não solicitada
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Resposta da The Boiler & Install Company

Thanks Jackens! 🤩

Avaliado com 5 de um total de 5 estrelas

Dale was proactive and clearly…

Dale was proactive and clearly explained all options. He gave options where others had presented one solution. The entire process went smoothly and they did exactly as they said they would. I would highly recommend The Boiler & Install Company. I had a new boiler 48 hours after first contacting them.

15 de maio de 2025
Avaliação não solicitada
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Resposta da The Boiler & Install Company

Thanks Pauline! 🤩

Avaliado com 5 de um total de 5 estrelas

Would really recommend!

I found Dale through a comparison website and he made the process really easy from start to finish. He made sure to understand my specific requirements and recommended boilers to suit my needs. This was the first time I had to put a new boiler in and he was very informative. From enquiry to installation was under a week which was really helpful for me. I would really recommend!

23 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer Service

Retracting my statment as I was contacted and this has now all been resolved.

You did try and contact me, sorry i was in meetings so i could not answer. I have replied to your email though.

Thanks Dale.

8 de maio de 2025
Avaliação não solicitada
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Resposta da The Boiler & Install Company

Hi Jason,

We have responded to your email this morning to request a date for your service and I've tried calling.

We hold our hands up regarding the lateness of booking your service, during our rebrand we moved to a new system and a number of our automated emails for booking services had bounced - we can only apologise for the incovenience of having to reach out to us to organise this.

The member of staff you spoke to originally has now left the business and his email shut down.

I appreciate none of this is your fault, I just hope we can regain your trust moving forward.

Please feel free to reach out to me directly on 0204 518 8731.

Best,

Dale @boilerandinstall

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐

Job was delt with quickly,the gentleman was very polite and managed to do his job in small place and tight spaces,he cleaned any mess made up and explained everything well. So please with how fast the response was and job being done with high standards.

22 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Boiler conversion

This company converted my old boiler to a Viessmann combi and installed a new radiator. The two guys were punctual, worked efficiently, cleaned up after themselves and were friendly. I am very happy with the results. Would highly recommend.

19 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New boiler - highly recommend

We had a great experience with the installation of a new boiler. Chris was super friendly and efficient, and he even came a second time to also install a new shower valve/hose/handset for no extra cost. We could not recommend The Boiler & Install Company enough.

10 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy and quick

We have just had our very old boiler replaced by this company. From start to finish the process was smooth. I asked around for various quotes from a number of local companies. In the end we picked The Boiler & Install company because we felt the company was very punctual, fast and informative. Dale had no problem any of the many questions my partner and I had. In the end we feel we were able to get exactly what we needed for a good price - nothing excessive but quite right for our needs. Installation happened very quickly and the engineer was very professional and friendly.

17 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend this company

Highly recommend this company. We received a first class service very genuine people. The engineer arrived on time and carried out the installation of our new boiler with the minimum of disruption or mess. Thank you!

11 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Well. Excellent. I approached Harrison’s at a difficult time when i had a number of issues causing me to be under a lot of pressure then, in addition, my boiler first started to operate erratically and finally stopped working a few days before Christmas. Danny was excellent in assessing my needs and recommending a choice of three boilers. Each boiler had a different price range and features. Once I had selected a boiler I was very pleased that the company were able to fit it before Christmas. I otherwise was without hot water and heating. The fitting was done to the agreed schedule and was efficient and effective. The space around the boiler housing was left clean and tidy. The documentation was all handled by the company on my behalf. So, I didn’t want to spend money replacing my boiler but given that I didn’t have a choice, I am very happy that I used Harrison’s.

16 de dezembro de 2024
Avaliação não solicitada

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