Boma Garden Centre Avaliações 

183
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a Hampstead zinc window box to replace my old battered B&Q plastic one and it is beautiful! However I believe an ivy is missing as it only came with two plants which is my only complaint.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

BOMA has helped with our garden planning for many years. Sean is an expert in his field and the most recent work demonstrates how valuable it is to have the best advice and guidance. BOMA have created... Ver mais

Avaliado com 5 de um total de 5 estrelas

Superb customer service when I ordered an olive tree online and then had it delivered and repotted. It’s really could not have been better - so I highly recommend!

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

This relates to a Fraser Fir which had been ordered for delivery on 17 December. With plans disrupted by builders and visitors, I telephoned Boma and requested delivery of the tree a week earlier. T... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Jardinagem

Escrito pela empresa

Over the years, Boma has evolved into one of London's most enjoyable and attractive independent garden centres. The place is like a paradisal oasis in the heart of its Kentish Town urban locale. Boma specialises in a massive and diverse range of houseplants and outdoor plants. It is also renowned for its fabulous range of handmade plant pots, planters, plant care products and gardening essentials. What sets Boma apart is the team of obsessive horticulturists running the place. But it's much more than the team and products. It's also about the community, which plays an integral part in the Boma's daily life. Since the launch of Boma's new webshop in 2021, demand for plants has taken off nationwide throughout the UK. Even more so since orders over £50 are shipping free of charge. Customers most enjoy the warm reception from the team and practical advice and tips that make gardening and plant care much more fun.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

183 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(183)

79 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

New customer

New customer, ordering online for delivery.
Plants etc delivered in time period.
Will use again

18 de setembro de 2026
logotipo da Boma Garden Centre

Resposta da Boma Garden Centre

Thank you Hedley. We appreciate the review. Please let us know if there was anything we could have done better.

Avaliado com 5 de um total de 5 estrelas

I ordered a Hampstead zinc window box…

I ordered a Hampstead zinc window box to replace my old battered B&Q plastic one and it is beautiful! However I believe an ivy is missing as it only came with two plants which is my only complaint. Delivery was quick and handled with personal care.

16 de setembro de 2026
Avaliação não solicitada
logotipo da Boma Garden Centre

Resposta da Boma Garden Centre

Thank you for the review, and we are glad the window box itself has pleased you.

Looking at the photograph from the courier of your box delivered to your doorstep, as it arrived, we compared it alongside our own picture taken before despatch, the planting has clearly been disturbed in transit — the compost has shifted and the ivies are no longer sitting as they were. We are so sorry for that. The planter was sent with three ivies trailing across the front, so one has most likely been dislodged and is maybe out of place.

We will certainly contact be in contact to resolve this.
Thank you once again.

Avaliado com 5 de um total de 5 estrelas

Superb customer service when I ordered…

Superb customer service when I ordered an olive tree online and then had it delivered and repotted. It’s really could not have been better - so I highly recommend!

12 de setembro de 2026
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Resposta da Boma Garden Centre

Thank you so much Helen. We are so pleased. Please enjoy and we hope to see you again.

Avaliado com 5 de um total de 5 estrelas

Love the selection and how easy it was…

Love the selection and how easy it was to order online. The customer service was excellent-one item I ordered was not in stock and they provided options to replace or refund. Great quality! Love both the online and in person stores.

4 de setembro de 2026
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Resposta da Boma Garden Centre

Thank you very much Elizabeth for such positive feedback. We're glad the online ordering was straightforward and that our team could sort out the out-of-stock item quickly. We look forward to seeing you again, in store or online.
Richard

Avaliado com 5 de um total de 5 estrelas

Really healthy plants arrived on time…

Really healthy plants arrived on time only slight hesitation was delivery costs but am glad to recieve them as elderly and disabled and can’t go to garden centre but exited to see these 5 ferns grow ❤️

19 de agosto de 2026
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Resposta da Boma Garden Centre

Thank you Vera for the lovely review. We are glad the ferns arrived safely and in good health. Enjoy!

If you ever need further advice on caring for them, do give us a call or drop us an email — we're happy to help.

BTW we now have a new Ask Boma automated plant care assistant on the website, you may want to try out at your leisure. It's quite comprehensive.

Kind Regards
Richard

Avaliado com 5 de um total de 5 estrelas

Super efficient on all fronts.

Super efficient on all fronts.

17 de agosto de 2026
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Resposta da Boma Garden Centre

Thank you Jamie
Much appreciated. We do our best to please. Looking forward to hearing from you again.

Avaliado com 5 de um total de 5 estrelas

Great staff and fantastic choice of plants

The pot that we had pre-ordered was ready to collect on time, but, more than that, all the staff were so helpful and the selection of plants is outstanding. So we came away with a lot more than we had planned!

7 de agosto de 2026
logotipo da Boma Garden Centre

Resposta da Boma Garden Centre

Thank you for taking the time to leave this, Charles. We're glad our service is prompt, and it's good to hear you were looked after. Coming away with more than planned is a compliment to our stock team and we will pass it on.

Thanks again for choosing Boma, and we look forward to seeing you next time.

Avaliado com 5 de um total de 5 estrelas

Two Fantastic Projects by Boma

We've had Boma design and install two different garden projects at our home in Central London and we could not be happier with the results! Most recently we worked with Sean and Paul who did an outstanding job on a roof terrace garden installation. Sean handled most of the design part of the job and was a delight to work with. He listens carefully, has expert horticulture knowledge and provides lots of design and plant options. He continually checked in to make sure we were "on the same page" and was mindful of budgets. I also appreciated his flexibility, problem-solving and "can do" attitude on this complicated project. Excellent communication throughout the process.

Both he and Paul worked very hard to complete the installation which unfortunately happened during one of the extreme heatwaves to hit London this summer. They have a very strong work ethic, even under these trying conditions!

We interviewed a couple of other garden design companies and Boma was, by far, the most reasonably priced. It is a pleasure to support this local, family-owned business and we are very grateful for the enhancements they've made to our living space!

18 de julho de 2026
Avaliação não solicitada
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Resposta da Boma Garden Centre

Dear Susan,

Thank you for taking the time to write this, and for trusting us with a second project at your home.

Sean and Paul will be very pleased to read it. The roof terrace was a genuinely complex site, and completing the installation through one of this summer's heatwaves asked a lot of them, so your recognition of their effort means a great deal.

We are a local, family-owned business, and support like yours is what allows us to keep doing this work. Do let us know how the planting settles in over the coming seasons, and please get in touch whenever you would like a hand with it.

With thanks and kind regards,
The Boma Team

Avaliado com 5 de um total de 5 estrelas

BOMA has helped with our garden…

BOMA has helped with our garden planning for many years. Sean is an expert in his field and the most recent work demonstrates how valuable it is to have the best advice and guidance. BOMA have created the perfect compliment to our existing garden, adding plants that speak to the the space and location - ensuring we were engaged with plant recommendations and positioning which is central to a successful outcome. WE are delighted with the results - thank you BOMA.

15 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product and delivery

Great product and delivery, driver was late but sent a message saying he was caught in traffic but was on way, thats all you ask is to be kept informed. Will use again

15 de julho de 2026
logotipo da Boma Garden Centre

Resposta da Boma Garden Centre

Thank you Graham for your positive review and understanding. We appreciate the feedback, and will do our best to ensure deliveries arrive on time. We look forward to seeing you again.

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