BONDED Haircare Avaliações 

70
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have now ordered three lots of this haircare product. I am now using it in a different way to the recommended use and believe my hair has never been better! The first thing is that I wash my hair ev... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m have had an in salon $600 keratin treatment twice and I think I’ve done a better job than the salon at home. It took me 1.5 hours from stepping into the shower to being ready to go out but I have... Ver mais

Avaliado com 4 de um total de 5 estrelas

There had been an issue with lack of communication, but the owners have now reached out to me to work things out. They have given me a sincere apology and sent me a complimentary bonding duo which I a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I absolutely love what Bonded does for my hair, it's more manageable and straightens to a soft polished look. I highly recommend this product to anyone who wants beautiful locks!

Detalhes da empresa

  1. Loja de produtos para cabelo

Escrito pela empresa

Designed and produced by renowned Australian cosmetologists, the BONDED Keratin Mending Treatment includes an easy, four-step process which will leave your hair healthier, smoother, and frizz-free for up to 3 months by combining keratin and collagen proteins without any nasties or animal testing.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

70 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(70)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Awesome product

This product is like i have found the Holy Grail, honestly i am not exaggerating, easy to use, no fuss.
My hair looks sleek and silky, my work friends all asked if i had been to the hairdressers and i told them about TROYA then they all proceeded to your website to buy :)
Jay

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT PURCHASE THIS PRODUCT


I have coarse curly hair that I wear curly. I followed all the instructions perfectly and it did absolutely nothing for my hair. I do not use sulfate shampoos or conditioners. I’ve used it 4x and I think it made it worse. My hairdresser told me to stop using it immediately and gave me a professional treatment. Customer service is giving me the runaround literally making me feel stupid and gaslighting me. They pretty much are refusing to refund my money. I just threw it in the garbage. DO NOT and I repeat DO NOT PURCHASE THIS PRODUCT. It’s not from the USA and they do not stand by their policies.

Sent from my iPhone

25 de junho de 2024
Avaliação não solicitada
logotipo da BONDED Haircare

Resposta da BONDED Haircare

Hi Nancy, thank you for your review. On the 5th of July you wrote to us letting us know that you used the treatment 2x times and it hadn't helped. We wrote back shortly after just asking some questions about how you used the product and if you had blow dried and straightened your hair, as well as the aftercare you used.

You then replied letting us know that you misunderstood the directions and FAQ and how the product worked. We understand you don't blow dry or straighten your hair.

We've since advised that this part is essential. BONDED, like keratin treatments, is heat activated. BONDED is a professional treatment.

Without this step, the treatment will not work. The instructions were not followed perfectly.

We kindly advised on how you could get the best out of the product and tried to assist.
We certainly did not 'gaslight' you. We did not even deny your request for a refund.

We asked if we could assist further and if you had a chance to apply, following the directions (including the drying and straightening step).

You then wrote back, telling us you would leave a bad review here. Again, I'm sorry you felt the need to do this and if you misunderstood how this product works. However, we are more than happy to work through this with you and have offered a number of solutions, including a refund. We did not give you the 'runaround.' We only exhanged two emails, trying to understand your concerns and how you applied the product, before you left your review here.

You have stated here that you used the treatment 4x times and that you think it made your hair worse (although you told us you followed it 2x times, following the instructions).

The treatment needs to be used as directed. It is exactly how professional treatments, in salons, are applied. If used in accordance with the guide, it will lead to smooth, frizz-free, and manageable hair.

Drying and straightening your hair will not take away your curls. Keratin treatments are heat activated, this is standard. Your hairdresser may be able to assist with application as well.

We have stood by our policies and are still wanting to assist in this process.

We have written back to you and I really hope to hear from you soon. We want to resolve this for you in anyway we can, including a refund if you are not wanting to follow the guide and instructions.

Thank you so much.

Avaliado com 5 de um total de 5 estrelas

Works great!

Works! I followed the instructions - I did air dryer longer than 10 minutes since my hair is ultra thick, wavy & slightly long - and my hair is frizz free. Drys fast, too. I’m no stranger with at home keratin treatments and this is on the top of my list. My hair was very tacky after I flat ironed so rinsed with conditioner right after & styled.

21 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A truly amazing hair product!

I live in Miami, Florida and have not had luck in finding an affordable, effective and formaldehyde-free keratin treatment that can safely be done at home. Thank goodness I found Bonded! When I ordered it, I didn’t notice that the company is based in Australia. But my order was delivered in a timely manner.
I tried the product. Very clear and easy to follow instructions. The whole process took less than an hour. I was AMAZED at the results! First of all, my light hair color was not affected at all. Second, it left my hair super soft and healthy, and all the frizz was gone! It looks great! Perfect product for hot and humid Florida weather. Third, there were no fumes! I didn’t smell any toxic fumes. My hair was left smelling great.
I hope one day, this company expands its business overseas to the U.S.
Regardless, I will be reordering.

8 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing

Brought the bonded product to test out after reading all the reviews and they are right this product is amazing will 100% buy again

20 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The struggle is finally over

Bonded is the ONLY hair care product, that has helped me manage my frizzy curly hair.
I’ve been struggling with my hair for 70 years and thank goodness I came across Bonded.
I am and will be forever grateful.

1 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am very dissapointed in this product

I am very dissapointed in this product. I have had in-salon keratin trearments before and this product did not come close to giving similar results.
The application was straightforward and the instructions provided where great. But it just didn't do what it says. My hair is still wavy, and not any less frizzy.
I wasn't expecting salon quality results, but it actually didn't seem to do anything to me hair.

12 de abril de 2024
Avaliação não solicitada
logotipo da BONDED Haircare

Resposta da BONDED Haircare

Hey Caitlin! Thanks so much for your review. BONDED is actually an in-salon treatment. We have a bunch of salons around Australia and NZ that use BONDED behind the bar, as a professional treatment. The real key is to ensure that you really take care with the straightening step of the application. This ensures the treatment really bonds to your hair (no pun intended).
It will give salon quality results, guaranteed. It works on all hair types and thicknesses so we can certainly make it work for you!
When it comes to post-wash (after your first wash, please be sure to dry your hair off using a blow dryer. BONDED will reduce your hear styling time by about 50% (scientifically proven). This is typical of any keratin treatment. You need to dry off your hair after washing to ensure the frizz neutralises and disappears.
BONDED (and all other keratin treatments) are not permanent straighteners which means you get to keep natural waves and volumes. However, it will certainly reduce your frizz, smoothen your hair, repair any damaged hair, and lead to better hair health!
The best part is, BONDED has a compounding effect - meaning that your hair will actually get better and better with every use. Please feel free to give it another application in 1-2 weeks, and take your time with the straightening process.
Once you've applied BONDED, your heat styling time (and maintenance time) will significantly reduce (again, about 50%) which is a massive advantage!
I am sure you may be aware also, but it's always important to use a sulphate free shampoo and conditioner (even if not having keratin in your hair).
We'd love to help further if we can so please feel free to reach out via email at any time!
Thank you and hope to hear from you soon via email!

Avaliado com 1 de um total de 5 estrelas

I have yet to receive my order placed…11/2/24

I have yet to receive my order placed 11/2/24. Despite two email enquiries no resolution has been reached. I am unable to contact Australia Post direct as they will only respond to Australia deliveries (I am in NZ). I have received reassuring emails from you but nothing of practical help to date. It seems you are prepared to wait forever for a response from Australia Post. I have several friends and my hairdresser waiting for my verdict on the product before they order themselves.

11 de fevereiro de 2024
Avaliação não solicitada
logotipo da BONDED Haircare

Resposta da BONDED Haircare

Hello Wendy! Hope you are well. Just confirming that we had a replacement parcel sent out as soon as we could see that the original seemed to be lost. This is a very rare case and we thank you so much for letting us know. We are very happy to hear that you are since enjoying BONDED! Thanking you again and please let us know if you need anything else at all.

Avaliado com 5 de um total de 5 estrelas

Bonded is truly the best product I have…

Bonded is truly the best product I have ever used on my hair. The process of shampoo then apply the treatment and leave in for 10 mins blow dry and straighten is so simple and the results are outstanding. Even my hair dresser noticed the difference in my hair without me saying anything. Love love love this product.

1 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love what the keratin did for my curls…

I love what the keratin did for my normally frizzy unmanageable curls. While I followed the steps for straight hair I was hoping to retain my curls but have them look smooth and slightly more relaxed. It worked. I have washed once and still the same result. Will.see how long it lasts. If it continues it will be a life changer. Are you sure it is 100% safe??

29 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love this product

Love this product. I’ve never been able to get out of the shower and let my hair dry naturally without worrying how curly or frizzy it will be.
But with bonded, I don’t hesitate! I’m happy to let my hair dry naturally all of the time now

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fine curly hair. Great experience.

Simple and easy to order. The product came on time. I enjoyed using it for the first time. The smell did sting my eyes a bit but it wasn't too bad. I have fine curly hair and it definitely stays straight when I blow dry it. Before my hair would go frizzy now it doesn't. However, if I want to keep my hair curly it works but the curls are not as defined. Overall I really enjoyed the product and would recommend.

28 de novembro de 2023
Avaliação não solicitada

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