Fantastic service from arrival to leaving the store. Optometrist was very thorough in explaining my results. Jade was amazing helping me choose my frames explaining the different options. Jade is c... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Trying to order some extra lenses - these are fragile and prone to accidents so spares are imperative for me. After being unable to get any contact with Adaro - the company who administer the scheme,... Ver mais
I called in today to collect my new glasses, I was very impressed with how helpful every member of staff was, but two members in particular stood out. Zai Aab (I hope I spelt that correctly) was r... Ver mais
Having recently had a cataract operation I needed to get a possible issue checked out. Hermilinda at Boots Opticians in the Glades, Bromley went out of her way to resolve the issue and was able to of... Ver mais
Detalhes da empresa
- Oculista
- Clínica Oftalmológica
- Distribuidora de óculos
- Fornecedor de Lentes de Contato
- Loja de óculos de sol
Sobre Boots Opticians
Escrito pela empresa
Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.
With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.
Discover our range of affordable glasses from our own brand range to your favourite designer brands.
We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.
Informações de contato
4,4
Excelente
11 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had excellent service
Had excellent service, advice and support from the Optometrist.
31 de agosto de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that you received excellent service, advice, and support from the optometrist during your visit. It’s wonderful to know that their expertise and care helped make your experience such a positive one. We truly appreciate your kind words.
Kalpana l very helpful ÀND constructive…
Kalpana l very helpful ÀND constructive comments regarding my frames!!!! Great service!!!!
7 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that Kalpana was so helpful and provided constructive advice when choosing your frames. It’s wonderful to know that her expertise helped make the experience a positive one. We truly appreciate your kind words.
No privacy no respect for asking…
No privacy no respect for asking personal and sensitive data in ear shot if anyone in the shop. The guy next to me knew my dob / address / telephone number / was I diabetic !!! Then asked to sign a pad for GDPR which is a joke given all my data was shared in the shop . Appalling lack of privacy and not on come on Boots ! I work in health care
5 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
We're sorry to hear that you were disappointed with your experience. We appreciate your concerns regarding the privacy of your personal information during your visit and understand why discussing sensitive details within earshot of other customers would be concerning. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:
Full name
Date of birth
Telephone number
The store you visited
They were all very professional at boots Billericay
They were all very professional and I was treated well by all the team
4 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that the team were professional and that you felt well looked after throughout your visit. We truly appreciate your kind words.
Careful examination over and above routine eye test
Very prompt attention. Eye test smooth and efficient. Optician took my concern that I had splashed disinfectant into my eye very seriously. Investigated thoroughly, including looking up the chemical to see how dangerous it was, and looking into eye very carefully.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that you received prompt attention and that your eye test was smooth and efficient. It’s wonderful to know that the optician took your concerns seriously, carried out a thorough investigation, and ensured your eye was carefully examined. We truly appreciate your kind words.
Eye test
The overall service of the staff, from the optometrist Shainaz Kasker, and the receptionist Lucy was exceptional quality.
5 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that Shainaz Kasker and Lucy provided such exceptional service during your visit. It’s wonderful to know that their professionalism and care made such a positive impression. We truly appreciate your kind words.
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that you were looked after so well during your visit. It’s wonderful to know that the team provided such good care and made your experience a positive one. We truly appreciate your kind words.
Great service & help from eye test to…
Great service & help from eye test to glasses collection,
2 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that you received great service and support throughout your journey, from your eye test right through to collecting your new glasses. We truly appreciate your kind words.
Excellent service from Neil - Boots Opticians Leamington
I have been going to Boots Opticians, Leamington Spa, for 20+ years and the service has always been great
I want to particularly call out Neil on this occasion. This time he worked with Marianne (brilliant optician - always a smile and explains everything) for my contact lenses and addressed the measuring, ordering and fitting of my variafocal glasses.
This is the first time I can remember feeling comfortable with the fitting of a new pair of glasses ... Neil did not rush with any detail of the service.
Absolutely excellent - thanks Neil
🌟🌟🌟🌟🌟
5 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that Neil and Marianne provided such excellent service during your visit to our Leamington Spa store. It’s wonderful to know that Neil took the time to ensure your varifocal glasses were fitted correctly and never rushed the process, helping you feel truly comfortable with your new glasses. We truly appreciate your loyalty over the past 20+ years and your kind words.
Cassidy delivers grest service at Boots…
Just wanted to mention Cassidy at Boots Opticians in New Milton. I popped in last week as one of the plastic nose pads on my glasses ( bought from Boots , Armani brand ), had fallen out. She kindly and quickly repaired them on the spot for me and there was no charge. She was very polite, helpful and efficient and a great credit to herself and her store. Thank you Cassidy for your great , friendly service.
Many thanks , Mark Oxton .
27 de agosto de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback, Mark. We’re delighted to hear that Cassidy at our New Milton store was able to quickly repair your Armani glasses and replace the missing nose pad for you. It’s wonderful to know that she provided such polite, helpful, and efficient service. We truly appreciate your kind words and are pleased that Cassidy made such a positive impression.
Extremely thorough helpful optician
Extremely thorough helpful optician. She was excellent and really listened to me. So pleased I went
1 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that the optician was so thorough, helpful, and attentive during your visit. It’s wonderful to know that she took the time to listen to your concerns and provide such excellent care. We truly appreciate your kind words and are pleased you chose to visit us.
A very kind and professional optician…
A very kind and professional optician called David in the Lymington branch of Boots helped me when I thought my contact lens was still in my eye. He fitted me in between appointments and was very reassuring and took his time checking for me.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that David at our Lymington store was able to help so promptly. It’s wonderful to know that he took the time to fit you in between appointments, thoroughly check your eye, and provide such reassuring and professional care. We truly appreciate your kind words.
Very satisfied
The waiting time was minimal; the staff were courteous and friendly; the optometrist was thorough and explained each procedure and there was a varied selection of frames.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that you experienced minimal waiting times and that the team were courteous and friendly throughout your visit. It’s wonderful to know that the optometrist was thorough, explained each procedure clearly, and that you were pleased with the selection of frames available. We truly appreciate your kind words.
The entire experience was first class…
The entire experience was first class this was my first time at boots opticians and I will definitely be coming back again. Far better than my previous opticians
4 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that your first experience with Boots Opticians was first class. It’s wonderful to know that the team provided such excellent care and service, and that the experience compared so favourably with your previous opticians. We truly appreciate your kind words and look forward to welcoming you back.
Boots opticians was really good…
Boots opticians was really good because they did my eye tested as normal the lady told im short blinded that see things far away so thank ur guys help telling glasses need
5 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that you had a good experience during your eye test and that the team explained your results clearly. It’s wonderful to know that they helped you understand your short-sightedness and the need for glasses to improve your distance vision. We truly appreciate your kind words.
Becky was very helpful
Becky was very helpful , friendly and made my mum feel at ease as she struggles with eyesight. My mum now wants to see Becky each time . James is also helpful and friendly when he was helping with my mums hearing test . Would definitely recommend boots interchange kempston
4 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that Becky provided such friendly and helpful service, helping your mum feel comfortable and at ease during her visit. It’s wonderful to know that James was also friendly and supportive during your mum’s hearing test. We truly appreciate your recommendation of our Interchange Retail Park, Kempston store and your kind words.
Very professional and friendly
Boots Opticians in Paternoster Square, London, has staff who are very professional and friendly. It's a pleasure to visit
3 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that the team at our Paternoster Square store provided such professional and friendly service. It’s wonderful to know that your visits are always a pleasure. We truly appreciate your kind words.
Always very professional at Scarborough…
Always very professional at Scarborough Boots opticians
4 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that you continue to receive such professional service from the team at our Scarborough store. We truly appreciate your loyalty and kind words.
Brilliant service
Brilliant service ! Ben was helpful and knowledgeable . Reasonably priced all options clearly explained . Just perfect!
4 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that Ben provided such helpful and knowledgeable service during your visit. It’s wonderful to know that all of your options were explained clearly and that you found the experience both straightforward and good value. We truly appreciate your kind words.
Booking an appointment couldn’t have…
Booking an appointment couldn’t have been easier. I was met by very helpful and friendly staff, and went through all the testing with a very clear explanation what was being done and why. Everyone was extremely professional and friendly.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Boots Opticians
Thank you for your feedback. We’re delighted to hear that booking your appointment was so easy and that the team were friendly, helpful, and professional throughout your visit. It’s wonderful to know that each stage of the testing process was clearly explained, helping you feel informed and reassured. We truly appreciate your kind words.
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