Boots Ireland Avaliações 

3.220
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Great selection of gifts and offers. Speedy delivery. I ordered multiple gift sets which arrived in one box. They weren’t packed well with no padding, so the sets hit off each other and some packaging... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Nice product. However delivery was quite slow compared to other suppliers from whom I ordered at the same time. The difference was a couple of days so maybe the product wasn't in stock when I ordere... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I was ordering minoxidil, which isn’t available for collection so delivery was my only option. So I figured I may as well buy something else for the delivery charge, so i bought makeup. I filled out t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quick delivery with a toughtfull meaning.Postman left my parcel in an empty green bin and pushed bin nearby entrance door so I was grateful I no have to collect it from collecting point!

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza
  2. também em
  3. Drogaria
  4. Farmácia
  5. Loja de Produtos de Beleza
  6. Perfumaria
  7. Vendedor online de remédios controlados

Escrito pela empresa

Boots is Ireland’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 90 stores ranging from local community pharmacies to large destination health and beauty stores, our purpose is to support our customers and patients through every stage of their lives. We put our customers in control of their health and wellbeing and aim to unlock the beauty in everyone with our unrivalled depth and breadth of product offering. Boots. With you, for life.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(3.220)

2.589 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good experience

8 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hi Nina Zazi,

Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 1 de um total de 5 estrelas

Item arrived damaged

Item arrived damaged with contents leaked all over the box. I discovered a crack on the item so had to dispose of it. My emails to Boots went ignored for five days before receiving a lazy copy and paste response saying that no resolution could be offered, despite the item being faulty and damaged. The worst customer service team I have ever dealt with, and it has put me off placing orders with them again.

Edit: I have contacted your "contact us" section numerous times and have been ignored.

13 de outubro de 2026
Avaliação não solicitada
logotipo da Boots Ireland

Resposta da Boots Ireland

Hello Grace,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:

https://www.boots.ie/contact-us

Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.

Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Never an issue always fast delivery.

Never an issue always fast delivery.

8 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hi Babs,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 3 de um total de 5 estrelas

Great prices, speedy delivery

While I got great deals and saved a bit of money, I was very disappointed in the packaging of my order. Everything was just flung in a box with no extra padding. Fortunately, nothing was damaged, although the lid came off one item and a little leakage from that got on to the outer box of another item. A bit of wadded-up brown paper would have helped. Other than that, I was pleased with my purchase, and the speedy delivery.

10 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hello Theresa,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:

https://www.boots.ie/contact-us

Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.

Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Delivery service and product

8 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hello Tony Daly,

We appreciate you taking the time to share your experience and hope to see you again soon.

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Order arrived on time & so convenient…

Order arrived on time & so convenient for me to order online 😊
Delivery service 🚚 was good

10 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hi Vera Walsh,

Thank you for choosing Boots. We look forward to welcoming you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Efficient on time delivery

Efficient on time delivery

8 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hi CARMEL MCCRORY,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Great products and service

Great products, pricing and offers. Points are fab. Postal service is amazing. I trust Boots own brands.

11 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hi Peter White,

Thank you for choosing Boots. We look forward to welcoming you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 4 de um total de 5 estrelas

Purchase

I purchased a toy for a friend's baby. It was affordable and came quickly. I like the variety available online. From skincare to toiletries. I wish there were better more discounted offers.

10 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hi John Mc Greevy jnr,

Thank you for choosing Boots. We look forward to welcoming you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 1 de um total de 5 estrelas

Wrong item received and difficult to get mine after

I ordered an Advent calendar , a different one arrived , I rang to see what to do and was told to return it in store. I drove to a store on my lunch break , the manager there had to ring up to receive the order and we had to go through the whole thing on the phone again, I was told all was sorted and that the other order would process and would take about five days. I then received an email to say the item was not acceptable as a refunded item , I contacted by phone again and spoke to someone who said there was no record of me returning the item . I sgsin gave all my details and that of the store I returned it to,they took note and said it would be sent out. I will hopefully receive my correct item next week. I have wasted over an hour dealing with something when I was not the reason for the error and it has been incredibly frustrating.

10 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hello Eimear Feerick,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:

https://www.boots.ie/contact-us

Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.

Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Efficient and prompt.

Efficient and prompt.

10 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hey Gearoidin Dineen, glad to hear that! Thank you for your feedback. 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery

10 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hey Nancy Liliana Ceja Ramirez, glad to hear that! Thank you for your feedback. 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Good all round experience

Ordered online, website was easy to navigate and ordering process was easy. Order arrived within time specified. Products are original and of good quality.

10 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hello john,
Thank you for your support and for choosing Boots. We appreciate it! 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 1 de um total de 5 estrelas

Only half the order came and it took…

Only half the order came and it took two weeks

16 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hello customer,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:

https://www.boots.ie/contact-us

Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.

Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Great product range at Boots

Great product range. Speedy delivery and great communication.

10 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hey MR ADREW BRANNIGAN, glad to hear that! Thank you for your feedback. 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Fabulous packaging easy ordering and…

Fabulous packaging easy ordering and speedy delivery

10 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hello Ann kelly,
Thank you for your support and for choosing Boots. We appreciate it! 💙

Kind regards,
Boots Customer Care Ireland

Avaliado com 5 de um total de 5 estrelas

Delivery

Everything was very good and easy
The parcel arrived very fast.

10 de outubro de 2026
logotipo da Boots Ireland

Resposta da Boots Ireland

Hello Sean Doyle,
Thank you for your support and for choosing Boots. We appreciate it! 💙

Kind regards,
Boots Customer Care Ireland

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